Page | 1
Ivy tech business 101 final study guide
Questions and Answers (Expert Solutions)
Q: Which of the following is considered to be the most important reference group?,
🗹🗹: Family
Q: An autocratic leadership style would be likely to result in.., 🗹🗹: employees who
act as followers.
Q: Following __________, it is common for firms to outsource the most routine and
mundane tasks to an outside company., 🗹🗹: job redesign
Q: Billy's favorite part of his job is the chance to meet and socialize with others working
on the same film crew. Billy is at which level of Maslow's hierarchy?, 🗹🗹: Esteem
Q: Reinforcement theory is based on the assumption that..., 🗹🗹: individuals will act
in a way that results in rewards.
Q: Which of the following is not considered to be part of the marketing environment?,
🗹🗹: Technology
Q: Which of the following is an example of a primary drive?, 🗹🗹: The desire for food
Q: Joseph says, "There are two ways to do everything: my way and the wrong way."
Based on this comment, Joseph is a(n)..., 🗹🗹: autocratic leader
Q: No matter how well the football team plays, they will win few games because they are
in a league that consists mainly of stronger and larger schools. Expectancy theory
predicts that the football team's motivation will be low due to..., 🗹🗹: high
performance-to-reward expectations.
, Page | 2
Q: Willie says, "I love volunteering at Big Brothers. It's great to see the happiness on a
boy's face when I take him to a ball game or read a book with him." Willie's motivation
is..., 🗹🗹: intrinsic.
Q: Which of the following is an example of an internal/primary source of information?,
🗹🗹: Studies conducted by the marketing research department
Q: Which of the following is not part of the marketing mix?, 🗹🗹: Market
Q: In the original Hawthorne studies, Western Electric engineers found that..., 🗹🗹:
increased lighting and decreased lighting both improved performance.
Q: Julian wastes a lot of time at work. His boss, Brittney, makes him stay after hours
until all of his tasks are complete. Brittney is using..., 🗹🗹: Theory X.
Q: Frederick Herzberg proposed that job satisfaction and job dissatisfaction..., 🗹🗹:
each existed on a separate scale.
Q: In 1994, IBM began a program to allow some workers to work from home. This
reduced facility costs and increased employee flexibility and morale. This program is an
example of..., 🗹🗹: telecommuting.
Q: Julie likes her generous hourly pay at the housecleaning firm where she works, but
hates the boring, repetitive, dead-end nature of her job. Julie's job gives her, 🗹🗹:
satisfaction and dissatisfaction
Q: Which of the following steps in the marketing research process includes sampling?,
🗹🗹: Designing the research study
Q: Which of the following is not a major type of market?, 🗹🗹: Niche
Q: Which of the following is not a characteristic of the way organizations purchase
goods and services compared to the way consumers purchase goods and services?,
🗹🗹: Organizations are less likely to involve trained specialists
Ivy tech business 101 final study guide
Questions and Answers (Expert Solutions)
Q: Which of the following is considered to be the most important reference group?,
🗹🗹: Family
Q: An autocratic leadership style would be likely to result in.., 🗹🗹: employees who
act as followers.
Q: Following __________, it is common for firms to outsource the most routine and
mundane tasks to an outside company., 🗹🗹: job redesign
Q: Billy's favorite part of his job is the chance to meet and socialize with others working
on the same film crew. Billy is at which level of Maslow's hierarchy?, 🗹🗹: Esteem
Q: Reinforcement theory is based on the assumption that..., 🗹🗹: individuals will act
in a way that results in rewards.
Q: Which of the following is not considered to be part of the marketing environment?,
🗹🗹: Technology
Q: Which of the following is an example of a primary drive?, 🗹🗹: The desire for food
Q: Joseph says, "There are two ways to do everything: my way and the wrong way."
Based on this comment, Joseph is a(n)..., 🗹🗹: autocratic leader
Q: No matter how well the football team plays, they will win few games because they are
in a league that consists mainly of stronger and larger schools. Expectancy theory
predicts that the football team's motivation will be low due to..., 🗹🗹: high
performance-to-reward expectations.
, Page | 2
Q: Willie says, "I love volunteering at Big Brothers. It's great to see the happiness on a
boy's face when I take him to a ball game or read a book with him." Willie's motivation
is..., 🗹🗹: intrinsic.
Q: Which of the following is an example of an internal/primary source of information?,
🗹🗹: Studies conducted by the marketing research department
Q: Which of the following is not part of the marketing mix?, 🗹🗹: Market
Q: In the original Hawthorne studies, Western Electric engineers found that..., 🗹🗹:
increased lighting and decreased lighting both improved performance.
Q: Julian wastes a lot of time at work. His boss, Brittney, makes him stay after hours
until all of his tasks are complete. Brittney is using..., 🗹🗹: Theory X.
Q: Frederick Herzberg proposed that job satisfaction and job dissatisfaction..., 🗹🗹:
each existed on a separate scale.
Q: In 1994, IBM began a program to allow some workers to work from home. This
reduced facility costs and increased employee flexibility and morale. This program is an
example of..., 🗹🗹: telecommuting.
Q: Julie likes her generous hourly pay at the housecleaning firm where she works, but
hates the boring, repetitive, dead-end nature of her job. Julie's job gives her, 🗹🗹:
satisfaction and dissatisfaction
Q: Which of the following steps in the marketing research process includes sampling?,
🗹🗹: Designing the research study
Q: Which of the following is not a major type of market?, 🗹🗹: Niche
Q: Which of the following is not a characteristic of the way organizations purchase
goods and services compared to the way consumers purchase goods and services?,
🗹🗹: Organizations are less likely to involve trained specialists