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Ivy tech business 101 final study guide Questions and Answers (Expert Solutions)

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Ivy tech business 101 final study guide Questions and Answers (Expert Solutions)

Institution
Ivy Tech Business 101
Course
Ivy tech business 101

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Ivy tech business 101 final study guide
Questions and Answers (Expert Solutions)


Q: Which of the following is considered to be the most important reference group?,
🗹🗹: Family


Q: An autocratic leadership style would be likely to result in.., 🗹🗹: employees who
act as followers.


Q: Following __________, it is common for firms to outsource the most routine and
mundane tasks to an outside company., 🗹🗹: job redesign


Q: Billy's favorite part of his job is the chance to meet and socialize with others working
on the same film crew. Billy is at which level of Maslow's hierarchy?, 🗹🗹: Esteem


Q: Reinforcement theory is based on the assumption that..., 🗹🗹: individuals will act
in a way that results in rewards.


Q: Which of the following is not considered to be part of the marketing environment?,
🗹🗹: Technology


Q: Which of the following is an example of a primary drive?, 🗹🗹: The desire for food


Q: Joseph says, "There are two ways to do everything: my way and the wrong way."
Based on this comment, Joseph is a(n)..., 🗹🗹: autocratic leader


Q: No matter how well the football team plays, they will win few games because they are
in a league that consists mainly of stronger and larger schools. Expectancy theory
predicts that the football team's motivation will be low due to..., 🗹🗹: high
performance-to-reward expectations.

, Page | 2

Q: Willie says, "I love volunteering at Big Brothers. It's great to see the happiness on a
boy's face when I take him to a ball game or read a book with him." Willie's motivation
is..., 🗹🗹: intrinsic.


Q: Which of the following is an example of an internal/primary source of information?,
🗹🗹: Studies conducted by the marketing research department


Q: Which of the following is not part of the marketing mix?, 🗹🗹: Market


Q: In the original Hawthorne studies, Western Electric engineers found that..., 🗹🗹:
increased lighting and decreased lighting both improved performance.


Q: Julian wastes a lot of time at work. His boss, Brittney, makes him stay after hours
until all of his tasks are complete. Brittney is using..., 🗹🗹: Theory X.


Q: Frederick Herzberg proposed that job satisfaction and job dissatisfaction..., 🗹🗹:
each existed on a separate scale.


Q: In 1994, IBM began a program to allow some workers to work from home. This
reduced facility costs and increased employee flexibility and morale. This program is an
example of..., 🗹🗹: telecommuting.


Q: Julie likes her generous hourly pay at the housecleaning firm where she works, but
hates the boring, repetitive, dead-end nature of her job. Julie's job gives her, 🗹🗹:
satisfaction and dissatisfaction


Q: Which of the following steps in the marketing research process includes sampling?,
🗹🗹: Designing the research study


Q: Which of the following is not a major type of market?, 🗹🗹: Niche


Q: Which of the following is not a characteristic of the way organizations purchase
goods and services compared to the way consumers purchase goods and services?,
🗹🗹: Organizations are less likely to involve trained specialists

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