CJS 360 – Criminal Justice Statistics Final Exam Study Guide (A+
Guaranteed, Arizona State University)
John Maxwell "a leader is one who knows the way, goes the way and shows the way." << correct
answer >>What do you need to do in order to be successful in the criminal justice field? If you are going
to be a successful in the field of criminal justice you will at some point have to assume the role of being
a leader. << correct answer >>What does a leader do? Why do they know the way? -leaders see the
"big picture."
-one valuable trait of leaders is that they have a lot of knowledge about a lot of different aspects of their
criminal justice agency.
-Leaders know the right thing to do and they know this will affect other people and other agencies. <<
correct answer >>What are the characteristics of a good boss? -have employees who are motivated
- who get the job done right
-who have a low number of complaints
-low use of sick leave
- their employees seem to enjoy coming to work. << correct answer >>What is one of the most common
phrases in discussing leadership?/What should your motto be in order to succeed in the criminal justice
system? "lead by example" << correct answer >>How is leadership earned? Leadership is
earned by the consensus of your peers or bosses. << correct answer >>How does John Maxwell sum up
leadership? "Influence nothing more or nothing less" << correct answer >>How is leadership built?
-your character
-your integrity
-your work ethic
-your decision making abilities
- your trust worthiness << correct answer >>What are the characteristics of a leader? -Honesty:
Honesty is the number one attribute subordinates want in a leader.
-courage: both physical and moral courage are necessary to be a successful leader. The physical courage
is necessary to be able to face crisis situations in a calm and efficient manner. Moral courage is
necessary to face adversity, stand up for your people and to handle mistakes and problems.
-dependability: someone who can always be depended on.
-optimism: a leader is a positive person. They tend to focus on the positive aspects of a situation rather
than the negatives of the same situations, that positive attitude is uplifting to their subordinates and
inspires them to also look on the positive side of the situation.
, -creativity: since leaders think in terms of solutions, not problems, they are more likely to find creative
solutions to problems that would demoralize and stymie others.
-confidence: leaders know that they know. They have prepared themselves with all of the education,
training, and experience they could obtain. Now, they are confident in their own abilities.
-personal energy: leaders have an inner personal energy that allows them to think and move quickly
with enthusiasm.
-loyalty: leaders are loyal to their organization, bosses, subordinates and themselves.
-tact: leaders are able to think before they say or act and as a result of that they don't have to hurt other
peoples feelings.
-humility: Leaders When the accolades start to flow for a job well done, they point to their subordinates
and say, "They did it." Although leaders have strong egos, they keep them under control. << correct
answer >>What is communication also known as? an inexact science << correct answer >>What
are general communication skills? The first is speaking
The second basic communication skill is the ability to write effectively.
The ability to listen is also a valuable communication skill for every commander. << correct answer
>>What are some non-verbal communication skills? -Posture reveals attitude.
-Eye contact can convey honesty, reveal deception or expose an insecurity.
- Invading one's "personal space" can help reveal a person;'s level of security ,or evoke an emotional
response.
- body movements such as restlessness, unusual response and nervous tics can be very revealing. <<
correct answer >>What are the three different types of communications? - First is Downward
communications:
This comes from the top commanders, down to the rank and file through a process generally known as
the chain of command. The chief of department head, usually with the input from advisors, sends out a
directrice or memo that all ranks are to receive and follow.
- Second is Upwards communication:
This can be as simple as talking to your boss at any level in the organization. You should be able to
accept any communications from anyone below your rank in the organization with an eye towards
accepting their input.
- Third is Informal communications: when someone wants to talk to you in strict confidence. You have to
be aware and make the other person aware that whatever is revealed will stay in confidence with
certain limitations. << correct answer >>Who is the most important person who influences the
performance of people under their command?
What must this person do to have successful people under their wing? -The first line supervisor is the
most important fact and influence on the performance of people under his/her command.
Guaranteed, Arizona State University)
John Maxwell "a leader is one who knows the way, goes the way and shows the way." << correct
answer >>What do you need to do in order to be successful in the criminal justice field? If you are going
to be a successful in the field of criminal justice you will at some point have to assume the role of being
a leader. << correct answer >>What does a leader do? Why do they know the way? -leaders see the
"big picture."
-one valuable trait of leaders is that they have a lot of knowledge about a lot of different aspects of their
criminal justice agency.
-Leaders know the right thing to do and they know this will affect other people and other agencies. <<
correct answer >>What are the characteristics of a good boss? -have employees who are motivated
- who get the job done right
-who have a low number of complaints
-low use of sick leave
- their employees seem to enjoy coming to work. << correct answer >>What is one of the most common
phrases in discussing leadership?/What should your motto be in order to succeed in the criminal justice
system? "lead by example" << correct answer >>How is leadership earned? Leadership is
earned by the consensus of your peers or bosses. << correct answer >>How does John Maxwell sum up
leadership? "Influence nothing more or nothing less" << correct answer >>How is leadership built?
-your character
-your integrity
-your work ethic
-your decision making abilities
- your trust worthiness << correct answer >>What are the characteristics of a leader? -Honesty:
Honesty is the number one attribute subordinates want in a leader.
-courage: both physical and moral courage are necessary to be a successful leader. The physical courage
is necessary to be able to face crisis situations in a calm and efficient manner. Moral courage is
necessary to face adversity, stand up for your people and to handle mistakes and problems.
-dependability: someone who can always be depended on.
-optimism: a leader is a positive person. They tend to focus on the positive aspects of a situation rather
than the negatives of the same situations, that positive attitude is uplifting to their subordinates and
inspires them to also look on the positive side of the situation.
, -creativity: since leaders think in terms of solutions, not problems, they are more likely to find creative
solutions to problems that would demoralize and stymie others.
-confidence: leaders know that they know. They have prepared themselves with all of the education,
training, and experience they could obtain. Now, they are confident in their own abilities.
-personal energy: leaders have an inner personal energy that allows them to think and move quickly
with enthusiasm.
-loyalty: leaders are loyal to their organization, bosses, subordinates and themselves.
-tact: leaders are able to think before they say or act and as a result of that they don't have to hurt other
peoples feelings.
-humility: Leaders When the accolades start to flow for a job well done, they point to their subordinates
and say, "They did it." Although leaders have strong egos, they keep them under control. << correct
answer >>What is communication also known as? an inexact science << correct answer >>What
are general communication skills? The first is speaking
The second basic communication skill is the ability to write effectively.
The ability to listen is also a valuable communication skill for every commander. << correct answer
>>What are some non-verbal communication skills? -Posture reveals attitude.
-Eye contact can convey honesty, reveal deception or expose an insecurity.
- Invading one's "personal space" can help reveal a person;'s level of security ,or evoke an emotional
response.
- body movements such as restlessness, unusual response and nervous tics can be very revealing. <<
correct answer >>What are the three different types of communications? - First is Downward
communications:
This comes from the top commanders, down to the rank and file through a process generally known as
the chain of command. The chief of department head, usually with the input from advisors, sends out a
directrice or memo that all ranks are to receive and follow.
- Second is Upwards communication:
This can be as simple as talking to your boss at any level in the organization. You should be able to
accept any communications from anyone below your rank in the organization with an eye towards
accepting their input.
- Third is Informal communications: when someone wants to talk to you in strict confidence. You have to
be aware and make the other person aware that whatever is revealed will stay in confidence with
certain limitations. << correct answer >>Who is the most important person who influences the
performance of people under their command?
What must this person do to have successful people under their wing? -The first line supervisor is the
most important fact and influence on the performance of people under his/her command.
