Lenovo RWSTO16 Exam with precise detailed solutions

Lenovo RWSTO16 Exam with precise detailed !? !? !? !? !? !?




solutions

If a customer begins to use obscene language or words, what should you
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do? - Correct answer ✔Calmly call them out on their behavior
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What question needs to be asked, after determining the component with
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a problem? - Correct answer ✔When does the issue occur?
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Which of the following is a sign that the customer may be getting angry?
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- Correct answer ✔Using shorter sentences
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Which of the following systems have LCD panels that can be removed
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and replaced? - Correct answer ✔Tablet
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What is upgraded in a computer to improve the audio experience? -
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Correct answer ✔Sound Card !? !? !?




After you run a hardware scan in Lenovo Vantage, you can export the
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results log as a/an ______ file. - Correct answer ✔HTML
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Which ThinkPad product series offers premium performance, nest-level
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power and a top-of-the-line display within a compact workstation
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chassis? - Correct answer ✔P Series !? !? !? !? !?

, Which type of ESD damage can decrease the long term lifespan of a
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computer component? - Correct answer ✔Latent
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What is the power connector on the Motherboard of the Power Supply
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called? - Correct answer ✔Molex
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Which of the following storage drives uses NAND memory instead of
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spinning magnetic platters? - Correct answer ✔Solid State Drive
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If a system has an internal battery, but no process to disable it, what
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should be done before servicing the system? - Correct answer
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✔Disconnect the internal battery from the system board !? !? !? !? !? !? !?




When replacing a memory module you should never touch... - Correct
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answer ✔The memory module contacts
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ThinkPad products can belong to any of the following series: X: ultra-
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portable, T: thin and light, L: mainstream, P or W: workstation, _____,
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S: slim/thin. - Correct answer ✔E: small/medium business-focused
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If you don't have a field kit handy, constantly touching, which
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components in the chassis will give you zero potential for ESD? -
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Correct answer ✔Power Supply Case
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