Management)
Executive information system ANS: A system that facilitates and supports senior managerial decisions.
Data ANS: Unorganized data that lacks meaning.
Information ANS: Data that has been organized in a meaningful manner.
Information system ANS: An integrated network of components working together to convert data into
useful information; includes an input, a process, and an output; comprised of people, processes,
machines, and information technology.
Knowledge ANS: The practical application of information.
Data, Information, and Knowledge example ANS: Data: The number of people below the poverty line in
the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and 2018.
Knowledge: The number of people below the poverty line has increased due to stagnating wages and
cuts to social programs.
Decision support system ANS: This system uses models and statistical analysis to help decision makers
solve problems
Management information system (MIS) ANS: Provides timely and accurate information that enables
managers to manage their departments more efficiently; analyzes performance.
,Transaction processing system ANS: information system used for processing patient admissions,
employee time cards, and purchase orders
Information management ANS: The management of organizational processes and systems; helps the
organization reduce costs and adds value to products; helps the organization make better managerial
decisions; stores and processes data.
Information technology ANS: The use of computer and telecommunications systems for storing,
retrieving, and sending information; comprised of hardware, software, data, and networks.
information technology management ANS: the management of hardware, software, data, networks,
and people that facilitate access to information and allow the organization to achieve business
objectives.
Strategic information system ANS: provide tools used by an organization to accomplish specific tasks to
gain competitive advantage.
Social Networking and interpersonal skills. ANS: Enhances interpersonal and relationship-forming skills.
Porters 5 competitive forces ANS: Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) ANS: the cost of adding another business participant to a
business venture is small, the potential gain is great.
, Business ecosystems ANS: Network of businesses involved in delivering a product through mutual
cooperation.
Product differentiation (business strategy) ANS: offering a higher quality product to differentiate from
others in the market
growth (business strategy) ANS: adding new products or new enhancements to existing products
Enterprise Resource Planning (ERP) ANS: Involves utilizing computer technology to link various aspects
of a business; a very complex resource planning system that spans the entire business; companies often
have difficulty implementing the system.
Customer Relationship Management (CRM) ANS: Allows for personalized communication to customers.
Knowledge Management (KM) ANS: These systems provide tools to help manage organizational
knowledge and create value to meet business requirements and strategic goals.
chief executive officer (CEO) ANS: also called president or managing director, is responsible for the
success or failure of the company, creating the company culture, selecting the senior management
team, setting strategy and vision, and selecting projects to fund.
chief operations officer (COO) ANS: is the director of operations, responsible for the oversight of
internal operations on a day-to-day basis and for monitoring production quotas
chief financial officer (CFO) ANS: manages the company's cash flow and evaluates and communicates
financial risks.
chief information officer (CIO) ANS: a business leader who analyzes internal business processes such as
payroll and billing, reshapes the physical infrastructure and network purchases to meet business goals,