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Terms in this set (198)
1. What statement is true Ans: C
regarding decision
making? Feedback: Decision making is a complex cognitive
A) It is an analysis of a process often defined as choosing a particular course
situation of action. Problem solving is part of decision making
B) It is closely related to and is a systematic process that focuses on analyzing
evaluation a difficult situation. Critical thinking, sometimes
C) It involves choosing referred to as reflective thinking, is related to
between courses of action evaluation and has a broader scope than decision
D) It is dependent upon making and problem solving.
finding the cause of a
problem
,1. Which represents the Ans: B
management functions
that are incorporated into Feedback:
the management process?
Management functions include planning, organizing,
A) Planning, directing, staffing, directing, and controlling. These are
organizing, staffing, and incorporated into what is known as the management
evaluating process.
B) Planning, organizing,
staffing, directing, and
controlling
C) Organizing, planning,
staffing, directing, and
evaluating
D) Organizing, staffing,
planning, implementing,
and controlling
What is the advantage of Ans: B
recruiting from outside the Feedback: recruiting from outside the organization
organization? provides an opportunity to increase the pool of
A. Promotes long-term candidates for positions but is no guarantee that these
retention of employees canddidates will be more qualified or motivated than
B. Tends to increase the those who come from within the organization.
number of candidates
C. Provides well-
motivated candidates
D. Attracts well-qualified
candidates
Which information is too Ans: A
much in flux to identify on Feedback:
an organizational chart? The grapevine lines of communication cannot be
A) Grapevine lines of placed on an organizational chart because they are
communication constantly in flux. The remaining information is stable
B) Line and staff authority and so identified on the chart.
C) Span of control
D) Scalar chains
,Which statement best Ans: B
describes mentorship? Feedback:
A) The intensity and The mentor makes a conscious decision to assist the
duration of relationships protEgE in career development, with the relationship
are similar in mentorship usually lasting several years. The remaining statements
and are not accurate regarding mentorships.
preceptorship
B) Staff cannot be
assigned to become
mentors. It is a role
voluntarily chosen by the
mentor
C) "Mentees" must be
willing to put aside their
personal goals and beliefs
in an effort to identify
more closely with their
mentor
D) Most nurses will have
the opportunity for many
mentor relationships
during their careers
What is employee Ans: C
behavior best reinforced Feedback: Each person is a unique individual who is
by? motivated by different things. The other options lack
A) Praise from a that element of personal value.
supervisor
B) An increase in their pay
C) A personally valued
reward
D) Threat of punishment
, What is the best Ans: C
combination that Feedback: The combination that best characterizes
characterizes the the communication process is
communication process? senderñmessageñreceiver. The other options would
A) Sender-receiver- result in the likelihood of miscommunication.
message
B) Receiver-message-
sender
C) Sender-message-
receiver
D) Message-sender-
receiver
1. Which is the first step in Ans: B
the time management Feedback: Daily planning is essential if the manager is
process? to manage by efficiency rather than by crisis. The
A. Completing the highest remaining options are steps that occur after that
priority task planning.
B. Allowing enough time
for sufficient daily
planning
C. Reprioritizing based on
new information received
D. Delegating work that
cannot be accomplished
in a day