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Summary Marketing Management Articles and Lecture Summaries

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Premaster Business Administration University of Amsterdam (UvA). Summary for the Marketing Management course, elaborated as it is tested at the end of the course (in increments of 5 sentences). Created by the whole class (together to prepare for the exam). Contains 9 different articles (quickly and conveniently summarized by the essence of the article, the results and where this is reflected in the marketing process).

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October 29, 2020
Number of pages
15
Written in
2020/2021
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Summary

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Inhoudsopgave
Marketing process and answering on the assignment........................................................................................2
Marketing Process (in 6 steps).........................................................................................................................2
Strategies you have to know:..........................................................................................................................2
Answering in 5 steps on the assignment.........................................................................................................3
More about ‘Introduction to Marketing’:............................................................................................................3
Application on the articles....................................................................................................................................5
Ultimate Marketing Machine..........................................................................................................................5
Article 2: What makes it green? The role of Centrality of Green Attributes in Evaluations of the Greenness
of products.......................................................................................................................................................5
Article 3: Are Multichannel Customers Really More Valuable? The Moderating Role of Product Category
Characteristics .................................................................................................................................................6
Article 4: The Impact of Different Touchpoints on Brand Consideration........................................................6
Article 5: Drivers of consumer–brand identification.......................................................................................8
Article 6: Communication Channels and Word of Mouth: How the Medium Shapes the Message ............12
Article 7: To Be or Not to Be Price Conscious- a Segment-Based Analysis of Compromise Effects in
Market-Like Framings....................................................................................................................................13
Article 8: Willingness to pay for organic products: Differences between virtue and vice foods .................14
Article 9: The Handmade Effect: What’s Love Got to Do with It?.................................................................15

, Marketing process and answering on the assignment
Marketing Process (in 6 steps)

1. Business Mission: A shared sense of purpose, direction and opportunity. Also looks at
the vision of a company.
2. Market Analysis: Macro, and Internal analysis (leading to SWOT).
3. Strategy Formulation: Segmentation, targeting and positioning (brand essence, what
goal does it help the customer to achieve, how does it do so in a unique way).
4. Tactical Programme Formulation: Benefits/costs, Value Co-Creation, 4 P’s
(product, place, promotion and price).
5. Implementation: audit/monitoring
6. Feedback and control: audit/monitoring.


Strategies you have to know:




Overall cost leadership: “Achieve overall cost leadership in an industry through a set of
functional policies aimed at this basic objective’’. Promoting their product or service as the
best value. To be successful, a business does not necessarily have to offer the lowest price.
Value pricing is thus not a matter of simply setting lower prices; it is a matter of reengineering
the company’s operations to become a low-cost producer without sacrificing quality

Differentiation: ‘’Creating something industry wide as being unique’’. compete in its market
space as a unique provider of a specific product or service within their industry. Under certain
circumstances, brand image and uniqueness can be much more compelling than price. We’re
different; buy from us appeals to many consumers. People like the idea of being unique; it
makes them feel special. In some markets, “your desired customer’s attitudes about things
related to your product or service matter more than any facts about your product or service.
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