IAHSS ADVANCED exam with correct
answers
What is the primary role of a security officer in crime prevention? Reduce the opportunity for a
person to commit a crime << correct answer >>Crime prevention is the anticipation, recognition, and
appraisal of a crime risk. It also involves what? Initiating some action to remove or reduce the risk <<
correct answer >>What must be done about life safety deficiencies found in the hazard surveillance
tour? Correct them immediately << correct answer >>What is the purpose of crime analysis? Identify
problems and develop strategies to reduce problems << correct answer >>Which of the following is
easier and more cost efficient for an institution? building in security systems during building design <<
correct answer >>Healthcare facilities that provide _________ customer service motivate customers to
tell others about these organizations excellant << correct answer >>Process improvement in
customer service can be measured how? Surveys, Monitoring performance, Bench marking,
Service standards << correct answer >>________ can be an excellent way to measure customer service
and improve performance. Feedback << correct answer >>________ is an element in improving
customer service Identifying customers-Attitude-Communication-Training << correct answer
>>Communication is ___________ 93 percent body language, 7 percent words << correct answer
>>Which legal test takes into account neighborhood crime rates, industry standards, and the owner's
experience at other locations? foreseeability << correct answer >>The major source of premise liability
in healthcare is from slips and falls << correct answer >>Property owners have a ______ duty to
maintain the property in a _____ condition. legal...reasonably safe << correct answer >>Which of
the following are elements necessary to establish negligence in a premise liability case? 1. duty to the
plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury. << correct answer >>Which of
the following are examples of risks security officers should identify? Burned out lights-Breached
fence lines-Slip and fall hazards << correct answer >>Failure to conduct routine patrol can ultimately
result in what? an increase in security spending << correct answer >>K-9 patrol teams can be
particularly effective in dealing with which situation? emergency department violence << correct
answer >>Bicycle patrol is which of these? faster than foot patrol and a vehicle in heavy traffic <<
correct answer >>______patrol contributes, more then any other method of patrol, to excessive
socialization foot << correct answer >>Security officers should have a valid driver's license if they are
going to do what? all of the above << correct answer >>A security officer responding to a crime
scene should do what? Respond as quickly as possible, observing all safety practices. << correct answer
>>After arriving at a crime scene, what should the security officer do first? protect the scene from
contamination << correct answer >>Which of these is an example of factual evidence? physical
evidence << correct answer >>which of these should an officer follow to be able to testify that the
evidence presented has merit? proper chain of custudy << correct answer >>Why are initial information
gathering and proper note-taking key to a successful investigation? They memorize information
gathered at the scene from those involved
, They refresh your memory for later report writing purposes
They are subject to discovery by the defense in a criminal case and thus can be subpoenaed << correct
answer >>When dealing with a personal-gain informant, what should the officer do? Document the
officer's interaction with the informant << correct answer >>Which of the following is not a
recommended guideline when an outside agency conducts an undercover investigation? Insist that all
security department staff receive operation information << correct answer >>Before using any covert
monitoring devices, the officer should do what? Review applicable state and federal laws << correct
answer >>Which of the following is not a characteristic of a covert or undercover protocol?
Formulated as an ongoing process << correct answer >>What approached should be followed to
determine appropriate protective measures and security and safety practices for off-campus facilities?
Security inspections and risk assesments << correct answer >>What are three types of security-
sensitive facilities that can be located off campus? Central information technology/information
services,patient record storage, and home healthcare workers services programs << correct answer
>>What are four of the most important protective measures and security and safety practices for off-
campus facilities? Ensure personal safety, duress alarms, violence training, and access control
systems are in place << correct answer >>What are three ways off-campus workers can communicate
security emergencies? Duress alarms, lone-worker devices, and blue alarm lights << correct answer
>>Which of the following are part of the security officer's role in providing security services and
protective measures at off-campus locations? Conduct the security risk assessments to determine
what security protections are required at off-campus facilities
Be alert to, identify, and report specific situations that encourage or make crime more likely at off-
campus facilities << correct answer >>Work place violence is defined as any behavior in a work
environment that a reasonable person finds what? Intimidating
Threatening
Violant << correct answer >>The federal Bureau of Investigation characterizes workplace violence into
how many broad types?Five << correct answer >>Which of the following is not an example of abusive
behavior? Simple assault << correct answer >>According to the Employment Law Alliance study
conducted in 2007, how many workers have been victims of abuse at work? Nearly a half << correct
answer >>Fill in the blank: Violence is the --------------leading cause of death in the workplace.. Fourth
<< correct answer >>A forensic patient's criminal record should be disclosed to whom? Kept
confidential << correct answer >>What organization provides training and education on preventing
infant abduction? National Center of Missing and exploited children << correct answer >>Who
should talk to media about VIPs in your facility? Public relations or administration personnel << correct
answer >>Homeless individuals who take shelter in your facility may commit what crime? Assault
Theft
Homicide << correct answer >>Individuals with Munchhausen syndrome may what? Have a
predictable relapsed and unclear symptomsa << correct answer >>What should be done about known
gang members who require medical treatment in your facility? They should be admitted under an
answers
What is the primary role of a security officer in crime prevention? Reduce the opportunity for a
person to commit a crime << correct answer >>Crime prevention is the anticipation, recognition, and
appraisal of a crime risk. It also involves what? Initiating some action to remove or reduce the risk <<
correct answer >>What must be done about life safety deficiencies found in the hazard surveillance
tour? Correct them immediately << correct answer >>What is the purpose of crime analysis? Identify
problems and develop strategies to reduce problems << correct answer >>Which of the following is
easier and more cost efficient for an institution? building in security systems during building design <<
correct answer >>Healthcare facilities that provide _________ customer service motivate customers to
tell others about these organizations excellant << correct answer >>Process improvement in
customer service can be measured how? Surveys, Monitoring performance, Bench marking,
Service standards << correct answer >>________ can be an excellent way to measure customer service
and improve performance. Feedback << correct answer >>________ is an element in improving
customer service Identifying customers-Attitude-Communication-Training << correct answer
>>Communication is ___________ 93 percent body language, 7 percent words << correct answer
>>Which legal test takes into account neighborhood crime rates, industry standards, and the owner's
experience at other locations? foreseeability << correct answer >>The major source of premise liability
in healthcare is from slips and falls << correct answer >>Property owners have a ______ duty to
maintain the property in a _____ condition. legal...reasonably safe << correct answer >>Which of
the following are elements necessary to establish negligence in a premise liability case? 1. duty to the
plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury. << correct answer >>Which of
the following are examples of risks security officers should identify? Burned out lights-Breached
fence lines-Slip and fall hazards << correct answer >>Failure to conduct routine patrol can ultimately
result in what? an increase in security spending << correct answer >>K-9 patrol teams can be
particularly effective in dealing with which situation? emergency department violence << correct
answer >>Bicycle patrol is which of these? faster than foot patrol and a vehicle in heavy traffic <<
correct answer >>______patrol contributes, more then any other method of patrol, to excessive
socialization foot << correct answer >>Security officers should have a valid driver's license if they are
going to do what? all of the above << correct answer >>A security officer responding to a crime
scene should do what? Respond as quickly as possible, observing all safety practices. << correct answer
>>After arriving at a crime scene, what should the security officer do first? protect the scene from
contamination << correct answer >>Which of these is an example of factual evidence? physical
evidence << correct answer >>which of these should an officer follow to be able to testify that the
evidence presented has merit? proper chain of custudy << correct answer >>Why are initial information
gathering and proper note-taking key to a successful investigation? They memorize information
gathered at the scene from those involved
, They refresh your memory for later report writing purposes
They are subject to discovery by the defense in a criminal case and thus can be subpoenaed << correct
answer >>When dealing with a personal-gain informant, what should the officer do? Document the
officer's interaction with the informant << correct answer >>Which of the following is not a
recommended guideline when an outside agency conducts an undercover investigation? Insist that all
security department staff receive operation information << correct answer >>Before using any covert
monitoring devices, the officer should do what? Review applicable state and federal laws << correct
answer >>Which of the following is not a characteristic of a covert or undercover protocol?
Formulated as an ongoing process << correct answer >>What approached should be followed to
determine appropriate protective measures and security and safety practices for off-campus facilities?
Security inspections and risk assesments << correct answer >>What are three types of security-
sensitive facilities that can be located off campus? Central information technology/information
services,patient record storage, and home healthcare workers services programs << correct answer
>>What are four of the most important protective measures and security and safety practices for off-
campus facilities? Ensure personal safety, duress alarms, violence training, and access control
systems are in place << correct answer >>What are three ways off-campus workers can communicate
security emergencies? Duress alarms, lone-worker devices, and blue alarm lights << correct answer
>>Which of the following are part of the security officer's role in providing security services and
protective measures at off-campus locations? Conduct the security risk assessments to determine
what security protections are required at off-campus facilities
Be alert to, identify, and report specific situations that encourage or make crime more likely at off-
campus facilities << correct answer >>Work place violence is defined as any behavior in a work
environment that a reasonable person finds what? Intimidating
Threatening
Violant << correct answer >>The federal Bureau of Investigation characterizes workplace violence into
how many broad types?Five << correct answer >>Which of the following is not an example of abusive
behavior? Simple assault << correct answer >>According to the Employment Law Alliance study
conducted in 2007, how many workers have been victims of abuse at work? Nearly a half << correct
answer >>Fill in the blank: Violence is the --------------leading cause of death in the workplace.. Fourth
<< correct answer >>A forensic patient's criminal record should be disclosed to whom? Kept
confidential << correct answer >>What organization provides training and education on preventing
infant abduction? National Center of Missing and exploited children << correct answer >>Who
should talk to media about VIPs in your facility? Public relations or administration personnel << correct
answer >>Homeless individuals who take shelter in your facility may commit what crime? Assault
Theft
Homicide << correct answer >>Individuals with Munchhausen syndrome may what? Have a
predictable relapsed and unclear symptomsa << correct answer >>What should be done about known
gang members who require medical treatment in your facility? They should be admitted under an
