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COM100 Quizzes Questions and Correct
Answers/ Latest Update / Already Graded
Bill was visiting his friend Carol's parents in Chicago. They offered him
some tea; he was very thirsty, so he said he would love some. He was
very surprised when they brought him a cup of hot tea. In Arkansas,
where he was from, the word tea always meant iced tea. If you wanted
a cup of hot tea, you asked for hot tea. Which of the following
characteristics of language best describes this situation?
Ans: Words are culture-bound.
The statement "Jim, clearly you did not put any effort into this project"
is an example of
Ans: unsupportive language.
According to the dictionary, "An apartment is a room or suite of rooms
used as a residence." This is an example of which of the following?
Ans: Denotation
Words are __________ that represent something else.
Ans: symbols
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Paraphrasing and questioning are useful techniques for empathetic
listening because
Ans: these skills allow us to respond to a speaker without
taking "the floor," or the attention away from the speaker
Lisa complains that her sister, Jody, doesn't pick up on her verbal and
nonverbal cues. In fact, she never seems to make sense out of Lisa's
symbols or language use. Jody is most likely ____________ instead of
______________.
Ans: hearing, listening
When Carol and Marcia talked about going home for spring break,
Carol thought of home-cooked meals, free laundry, and time to spend
with old friends. Marcia thought only of the bickering and fussing
between her parents. Which of the following statements describes this
situation?
Ans: Carol and Marcia have different connotations for the word
home.
Your roommate has just returned from giving her speech. She is visibly
upset and begins to criticize the instructor as an incompetent old
fuddy-duddy. You sit patiently while she continues her tirade against
the instructor's criticism of her performance. When she is done, you
say, "It must be really frustrating to have something you worked so
All rights reserved © 2025/ 2026 |
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hard on evaluated so harshly." This response indicates you are listening
for what purpose?
Ans: Empathy
Listening involves which of the following processes?
Ans: Receiving, Interpreting, Recalling, Evaluating, and
Responding
What type of listening would be used if Jim was trying to determine if
he understands why his employees do not like the new healthcare
coverage?
Ans: Critical listening
Communicators can express language bias against which of the
following categories?
Ans: Age, Sexual orientation, Gender, Ability
Interrupting can be a barrier to listening if you
Ans: are only half listening
All rights reserved © 2025/ 2026 |
COM100 Quizzes Questions and Correct
Answers/ Latest Update / Already Graded
Bill was visiting his friend Carol's parents in Chicago. They offered him
some tea; he was very thirsty, so he said he would love some. He was
very surprised when they brought him a cup of hot tea. In Arkansas,
where he was from, the word tea always meant iced tea. If you wanted
a cup of hot tea, you asked for hot tea. Which of the following
characteristics of language best describes this situation?
Ans: Words are culture-bound.
The statement "Jim, clearly you did not put any effort into this project"
is an example of
Ans: unsupportive language.
According to the dictionary, "An apartment is a room or suite of rooms
used as a residence." This is an example of which of the following?
Ans: Denotation
Words are __________ that represent something else.
Ans: symbols
All rights reserved © 2025/ 2026 |
, Page |2
Paraphrasing and questioning are useful techniques for empathetic
listening because
Ans: these skills allow us to respond to a speaker without
taking "the floor," or the attention away from the speaker
Lisa complains that her sister, Jody, doesn't pick up on her verbal and
nonverbal cues. In fact, she never seems to make sense out of Lisa's
symbols or language use. Jody is most likely ____________ instead of
______________.
Ans: hearing, listening
When Carol and Marcia talked about going home for spring break,
Carol thought of home-cooked meals, free laundry, and time to spend
with old friends. Marcia thought only of the bickering and fussing
between her parents. Which of the following statements describes this
situation?
Ans: Carol and Marcia have different connotations for the word
home.
Your roommate has just returned from giving her speech. She is visibly
upset and begins to criticize the instructor as an incompetent old
fuddy-duddy. You sit patiently while she continues her tirade against
the instructor's criticism of her performance. When she is done, you
say, "It must be really frustrating to have something you worked so
All rights reserved © 2025/ 2026 |
, Page |3
hard on evaluated so harshly." This response indicates you are listening
for what purpose?
Ans: Empathy
Listening involves which of the following processes?
Ans: Receiving, Interpreting, Recalling, Evaluating, and
Responding
What type of listening would be used if Jim was trying to determine if
he understands why his employees do not like the new healthcare
coverage?
Ans: Critical listening
Communicators can express language bias against which of the
following categories?
Ans: Age, Sexual orientation, Gender, Ability
Interrupting can be a barrier to listening if you
Ans: are only half listening
All rights reserved © 2025/ 2026 |
