ASSIGNMENTS &
EXAM Q&A
345 QUESTIONS
, CONTENTS
1. Information Systems in Business
2. Computers and their Business Applications
3. Data and Business Intelligence
4. Personal, Legal, Ethical and Organisational Issues
5. Protecting Information Resources
6. Data Communication
7. A Connected World
8. E-Commerce
9. Global Information Systems
10. Building Successful Information Systems
11. Enterprise Systems
12. Supporting Decisions and Processes
13. Artificial Intelligence and Automation
14. Emerging Trends, Technologies and Applications
Prescribed textbook: MIS
E leve nth Edition
Management Information Systems
Hossein Bidgoli
, 1. INFORMATION SYSTEMS in BUSINESS
1. Computers can be used to grade exam answers and generate detailed reports
comparing performance. True or False? (p.3)
2. Which of the following is a social networking and short-messaging service? (p.4)
[a] X (Twitter) [b] Yahoo [c] Bing [d] Baidu
3. Social networking sites can reduce an organization’s costs by?
[a] giving customers more access to all sorts of organizational information.
[b] limiting buyers’ choices by offering services that make it difficult for
customers to switch.
[c] providing an inexpensive medium for targeting a large customer base.
[d] customizing the organization’s website and offering many options to
customers. (p.5)
4. Which of the following is an example of a video-sharing site? (p.5)
[a] Truecaller [b] YouTube [c] eBay [d] PayPal
5. Which of the following is skill used in productivity software, such as word-
processing, spreadsheets, database management systems, and presentation software?
[a] Computer literacy [b] Business literacy
[c] Network literacy [d] Information literacy (p.7)
6. Computer literacy is understanding of the role of information in generating and using
business intelligence. True or False? (p.7)
7. Business ………. provides historical, current, and predictive views of business
operations and environments and gives organizations a competitive advantage in the
marketplace. (p.7)
[a] intelligence [b] differentiation [c] indexing [d] exploration
8. Transactional-processing systems ………
[a] involves low volumes of data.
[b] requires extensive managerial judgment.
[c] involves repetitive operations.
[d] requires maximum human involvement. (p.7)
, 9. When repetitive transaction-processing operations are automated, human involvement
is increasingly required. True or False? (p.7)
10. How is an ATM an example of a TPS?
[a] An ATM completes automated tasks much slower and carefully.
[b] An ATM uses biometrics information to confirm a person’s identity.
[c] A TPS is used to authenticate users, verify funds, perform the requested
action, and update accounts, if necessary, without the human intervention of a
teller.
[d] A TPS is used to disburse funds after the teller authorises it. (p.7)
11. In a Management Information System (MIS), application processes are usually
methods for performing a task. True or False? (p.9)
12. In designing a Management Information System (MIS), the first task is to collect data
and analyse it. True or False? (p.9)
13. Data consists of raw facts and is a component of an information system. True or
False? (p.10)
14. The data component of an information system is:
[a] the input to the information system.
[b] a series of integrated files containing relevant facts.
[c] a set of facts that the process component has analysed.
[d] the output of the information system. (p.10)
15. In the context of the data component of an information system, internal data sources
include?
[a] personnel records [b] population statistics
[c] economic conditions [d] government agencies (p.10)
16. In the context of the data component of an information system, external data sources
include?
[a] transaction data [b] personnel records
[c] labour statistics [d] sales records (p.10)
17. Which of the following statements is true of the data component of an information
system?