NEW VERSION!!
What are the three elements in the triple bottom line? - CORRECT ANSWER-Purpose, Planet,
People
Drive Value - CORRECT ANSWER-A relationship-centered organization is a comprehensive
system focused on
relationships as the source for limitless energy, [ ? ] and helping an organization satisfy
its purpose
Both 1 and 2 are true - CORRECT ANSWER-Which of the following statements about
relationship-centered and traditional organizations
are true?
1. A traditional organization leaves relationship-building to chance, while a relationshipcentered
organization treats work relationships with the same level of respect as
every other core capability of the organization.
2. Traditional organizations typically consider people a necessary but expensive
resource to get a job done. A relationship-centered organization considers people as
an infinite source of energy for an organization that drives value.
Determine purpose - CORRECT ANSWER-Which of the following is NOT one of the four BRM
Capabilities?
Relationshipism - CORRECT ANSWER-Identify the missing word(s) in the following sentence:
[ ? ] explains the potential power embedded within organizational cultures and how
effective relationships serve as the basis for that power.
,b. A belief that positive relationships drive value in organizations and contribute the
greatest positive impact to economic value, people, and the planet. - CORRECT ANSWER-What
is the BRM philosophy?
a) An effective application of knowledge, demonstrated through a set of competencies
and mindsets to advance a business relationship management capability.
b) A belief that positive relationships drive value in organizations and contribute the
greatest positive impact to economic value, people, and the planet.
c) A belief that one can get better at something by applying effort, trying alternative
approaches, and encouraging self-examination.
d) The state of connectedness between two or more people which dictates the way they
interact, communicate, and behave with each other in pursuit of a shared
organizational purpose.
a) Capability - CORRECT ANSWER-Identify the missing word(s) in the following sentence:
To realize value, [ ? ] may need to change. The greatest value opportunity is associated
with the need for people to change.
a) technology and processes
b) technology and people
c) processes and people
d) processes and procedures
c) Brand - CORRECT ANSWER-Identify the missing word(s) in the following sentence:
[ ? ] forms the identity and personality of the organization.
a) Infinite
b) Innovation
,c) Brand
d) Human
b) Human - CORRECT ANSWER-Which factor is how the organization treats people, recognizes
their needs, and helps create
value while helping people satisfy their own needs?
a) Brand
b) Human
c) Infinite
d) Innovation
b) now-to-new - CORRECT ANSWER-Identify the missing word(s) in the following sentence:
Relationship-centered organizations take advantage of the quality and quantity of great
work relationships and enable quick and profound change through an innovative [ ? ]
approach.
a) satisfying purpose
b) now-to-new
c) driving value
d) evolving culture
c) Both 1 and 2 are true - CORRECT ANSWER-Which of the following statements about how
organizational factors and core values drive an
organization's purpose and strategy is true?
1. They serve to connect individuals' needs to the organization's purpose, thereby
increasing employee engagement inside the organization.
2. Organizational factors can create a positive perception of purposeful results.
a) Only 1 is true
, b) Only 2 is true
c) Both 1 and 2 are true
d) Neither 1 or 2 is true
c) Storytelling and language - CORRECT ANSWER-A purposeful narrative includes which of the
following tools and techniques?
a) Shared ownership and leadership as practice
b) Relationship network directory and influential relationships
c) Storytelling and language
d) Personal growth and mindset
c) 1, 3 and 4 - CORRECT ANSWER-Which of the following are sources of new behavior?
1. Positive and negative experiences of the past
2. Defining new behaviors completely differently from old behaviors
3. Visualizing multiple, highly-specific scenarios
4. Connecting behaviors to organizational purpose
a) 1, 2 and 3
b) 2, 3 and 4
c) 1, 3 and 4
d) 1, 2 and 4
b) Relationship network directory - CORRECT ANSWER-Which tool or technique is designed to
capture contact information and identify high
influencers within the organization?
a) Business case
b) Relationship network directory
c) Relationship impact map