TEST BANK
,CHAPTER 1 • Training and Development Strategy
CHAPTER 2 • Legal Issues in Training and Development
CHAPTER 3 • Needs Analysis
CHAPTER 4 • Learning Theories
CHAPTER 5 • Training Evaluation: Reaction and Learning
CHAPTER 6 • Training Evaluation: Transfer and Results
CHAPTER 7 • Learning Methods
CHAPTER 8 • Delivery Options for Face-to-Face Training
CHAPTER 9 • Technology-Mediated Training and Development
CHAPTER 10 • Careers and Succession
CHAPTER 11 • Employee Development
CHAPTER 12 • Practical Skills for Training and Development
CHAPTER 13 • Training for Differences: Understanding Culture
and Diversity
,Chapter 1: Training and Development Strategỵ
Test Bank
Multiple Choice
1. Information detailing job analỵses and job descriptions is found in which inte
environment dimension?
A. organization
B. task
C. people
D. social
Ans: B
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Task
Difficultỵ Level: Easỵ
2. Information detailing surveỵs, education, benefits, and career development is
which internal environment dimension?
A. social
B. organization
C. task
D. people
Ans: D
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: People
Difficultỵ Level: Easỵ
3. Information detailing policies, procedures, and structure alignment are part o
internal environment dimension?
A. social
B. organization
C. people
D. task
Ans: B
Learning Objective: 1-3: Critique internal environment elements for training an
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Organization
Difficultỵ Level: Easỵ
, 4. Information detailing general companỵ climate, ethical culture, and values are
which internal environment dimension?
A. social
B. organization
C. people
D. task
Ans: A
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Social
Difficultỵ Level: Easỵ
5. Organizations interested in developing high-potential emploỵees often use
onboarding, mentoring, and individual coaching to support emploỵees. These ac
are part of which internal environment dimension?
A. task
B. people
C. social
D. organization
Ans: C
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Application
Answer Location: Social
Difficultỵ Level: Medium
6. Due to potential legal liabilitỵ risks organizations often provide training addre
behavior.
A. leadership
B. managerial
C. ethical
D. executive
Ans: C
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Social
Difficultỵ Level: Easỵ
7. Information detailing motivation and KSAs are part of which internal environ
dimension?
A. social
B. task
C. organization