NMNC 3135 Principles of Nursing
Practice Exam 1 Study Guide10
What is motivational interviewing? - ANSWERSA communication technique used to encourage
patients to express their thoughts, feelings, beliefs, fears,
and concerns with the aim of changing/better understanding their behavior.
What are some elements of professional communication? - ANSWERSCourtesy, Use of Names,
Trustworthiness, Autonomy, Responsibility, and Assertiveness
What does the term "AIDET" stand for? - ANSWERSAcknowledge, Introduce, Duration, Explain,
Thank you!
What is therapeutic communication? - ANSWERSResponses that encourage the expression of
feelings and ideas and convey acceptance
and respect. Goal-oriented communication that uses verbal and nonverbal
techniques to focus on patients needs and form a nurse-patient relationship.
What is non-therapeutic communication? - ANSWERSAsking personal questions, giving personal
opinions, changing the subject, automatic responses,
false reassurance, and arguing.
Define the SURETY active listening technique? - ANSWERSSit, uncross, relax, eye-contact, touch,
your intuition
, What is the circular transactional communication process? - ANSWERSIncludes several elements
where each person in the
communication interaction is both a speaker and a listener and can be simultaneously sending
and
receiving messages
What are the different types of communication? - ANSWERS1. Verbal: Spoken or written words.
2. Non-Verbal: Includes the five senses and everything that does not include spoken or written
words (personal appearance, posture and gait, facial expressions, eye contact, gestures, sounds)
3. Meta-communication: Used to refer to all the factors that influence
communication.
Define perceptual bias. - ANSWERSStereotypes that interfere with accurately perceiving and
interrupting messages form
others.
What is SBAR? - ANSWERSAcronym used to communicate critical information from one
healthcare professional to the
other. Stands for situation, background, assessment, and recommendation.
Define lateral violence. - ANSWERSWorkplace bullying between colleagues.
Communication Throughout the Nursing Process: Assessment. - ANSWERS- Verbal interviewing
& history
- Visual & intuitive observation of nonverbal behavior
- Visual, tactile, auditory data gathering during physical exam
- Written medical records, diagnostic tests, literature review
Practice Exam 1 Study Guide10
What is motivational interviewing? - ANSWERSA communication technique used to encourage
patients to express their thoughts, feelings, beliefs, fears,
and concerns with the aim of changing/better understanding their behavior.
What are some elements of professional communication? - ANSWERSCourtesy, Use of Names,
Trustworthiness, Autonomy, Responsibility, and Assertiveness
What does the term "AIDET" stand for? - ANSWERSAcknowledge, Introduce, Duration, Explain,
Thank you!
What is therapeutic communication? - ANSWERSResponses that encourage the expression of
feelings and ideas and convey acceptance
and respect. Goal-oriented communication that uses verbal and nonverbal
techniques to focus on patients needs and form a nurse-patient relationship.
What is non-therapeutic communication? - ANSWERSAsking personal questions, giving personal
opinions, changing the subject, automatic responses,
false reassurance, and arguing.
Define the SURETY active listening technique? - ANSWERSSit, uncross, relax, eye-contact, touch,
your intuition
, What is the circular transactional communication process? - ANSWERSIncludes several elements
where each person in the
communication interaction is both a speaker and a listener and can be simultaneously sending
and
receiving messages
What are the different types of communication? - ANSWERS1. Verbal: Spoken or written words.
2. Non-Verbal: Includes the five senses and everything that does not include spoken or written
words (personal appearance, posture and gait, facial expressions, eye contact, gestures, sounds)
3. Meta-communication: Used to refer to all the factors that influence
communication.
Define perceptual bias. - ANSWERSStereotypes that interfere with accurately perceiving and
interrupting messages form
others.
What is SBAR? - ANSWERSAcronym used to communicate critical information from one
healthcare professional to the
other. Stands for situation, background, assessment, and recommendation.
Define lateral violence. - ANSWERSWorkplace bullying between colleagues.
Communication Throughout the Nursing Process: Assessment. - ANSWERS- Verbal interviewing
& history
- Visual & intuitive observation of nonverbal behavior
- Visual, tactile, auditory data gathering during physical exam
- Written medical records, diagnostic tests, literature review
