Information Technology - ANSWER -The
technology used in creating, maintaining, and
making information accessible. DIKW Hierarchy - ANSWER -Defines the
transition of data to information from
knowledge to wisdom. (Data Information
IT Professional Roles - ANSWER - Knowledge Wisdom)
Administration and Support
Data in DIKW - ANSWER -The input
System Administrator - ANSWER - directly received by the user (or computer). It
Maintains all aspects of the system including is generally not usable until it has been
hardware, software, and programming. converted into a relevant form.
Network Administrator - ANSWER -In Information in DIKW - ANSWER -Having
charge of all aspects of the computer been inferred from data; one or more
network processes have been applied to the data to
transform it into a more useful form.
Database Administrator - ANSWER -
Focuses on the design, development, and Knowledge in DIKW - ANSWER -
support of database management systems Information that has been put to use;
(DBMSs). information placed into a context. Refined
information such that the user of the
knowledge is able to call forth only relevant
Security Administrator - ANSWER - portions of information when needed.
Installs, configures, and administers firewall
security to protect systems and proactively
work to stop intrusions. Wisdom in DIKW - ANSWER -Provides a
social setting to knowledge; an understanding
of the "why". Can only come by having both
Web Administrator - ANSWER -Installs, knowledge and experience.
configures, maintains, secures, and
troubleshoots web severs.
Information Systems - ANSWER -A
collection of data and information used to
Support IT Professionals - ANSWER - support the management of an organization.
Help desk and training. Also refers to the technical components and
human resources that enable the assembly,
storage, and processing of data and the
Information - ANSWER -Processed delivery of information. This has existed for a
data. lot longer than computers.
,WGU C182 Introduction to IT Test Questions and Answers
Computer System - ANSWER -A
collection of components that work together
Characteristics of Quality Data - to meet the needs of the user; typically
ANSWER -Relevance - the data being categorized as either hardware, software,
used must apply directly to the decision networks, or users.
being made
Timely - data must be efficient and must be Hardware - ANSWER -Physical
provided in a timely manner components of a computer system which
include the system unit and its components
Thorough - the data must be complete and peripheral devices; tangible aspects of
the computer.
Accurate - data should be captured only
once, where possible and should be
captured as close to the point of activity as Software - ANSWER -Computer
possible. programs that tell the computer what to do--
how to execute commands and process
Reliable - data should reflect stable and information
consistent data collection processes across
collections points and over time
Network - ANSWER -A collection of
computers and resources connected by
IPOS - ANSWER -The Input-Procession- various media so that they can communicate
Output-Storage Cycle with each other.
Input - ANSWER -Raw data is entered User - ANSWER -Those who use a
by the user. computer.
Processing - ANSWER -Raw data is Software Categories - ANSWER -
organized or structured for usefulness. Systems Software and Applications Software
Output - ANSWER -Information is Evolution of Users - ANSWER -First
output so user can see results. users were the engineers who built and
programmed computers, then employees
who had received specialized training were
Storage - ANSWER -Processed users, and now today, anyone and everyone
information is stored for permanent record. can be a user.
, WGU C182 Introduction to IT Test Questions and Answers
Protocol - ANSWER -Rules provided by
which networks communicate with each System Unit - ANSWER -Critical
other. component of all computer based systems;
consists of most of the hardware the
computer needs in order to run; comes in a
TCP/IP - ANSWER -Transmission variety of shapes and sizes.
Control Protocol/Internet Protocol. Most
commonly used protocol; is required of all
computers that communicate over the Internal Components of the System Unit -
Internet. ANSWER -Case, Internal Bays, Buses,
Ports, Hard Drive, Motherboard, CPU, CPU
Cooler, Memory Module (RAM), Power Supply
Protocol Stack - ANSWER -A collection Unit (PSU), Expansion Slots/Cards
of protocols. TCP/IP is an example.
Parts of the CPU - ANSWER -Control
Components of a Computer - Unit (CU) - retrieves the instructions and the
ANSWER -CPU, Memory and Storage, raw data that is input and coordinates or
Peripheral Devices controls the sending of those instructions and
data to the ALU
CPU - ANSWER -Executes programs' Arithmetic Logic Unit (ALU) - does the actual
instructions and commands various processing of the data; completing
components in the computer. Referred to as mathematical calculations and logical
the "chip". operations to process the data and
converting the input of the keyboard text entry
to output displayed on the screen
Memory - ANSWER -Stores the
programs being executed and the data they
are using. System Clock - ANSWER -Controls the
speed at which instructions are processed.
I/O Subsystem - ANSWER -All
peripheral devices where long term storage RAM - ANSWER -Stands for Random
devices are used. Access Memory.
It temporarily stores data before it is
Bus - ANSWER -Permits information to processed and sent to your screen or printer.
move between each component; electrical
channels that enable communication among It is volatile (means data or information
the electronic components stored disappears when the computer is
turned off or loses power).