OIM 452 QUESTIONS AND ANSWERS
1. Which term refers to business processes that are not executed by a single group or
function?
a. Silo Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Organizational Structure - Answers - b
2. Which term refers to a system in which workers complete their tasks in separate
departments without regard to the consequences for the other components of the
process?
a. ERP Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Silo Effect - Answers - c
3. Which system supports business processes end to end?
a. Management System
b. Accounting System
c. Enterprise System
d. Functional Structure
e. Document System - Answers - c
4. Which of the following statements about business processes is true?
a. They are executed across multiple functions.
b. They are initiated by some type of trigger.
c. They involve multiple steps.
d. All of the above
e. None of the above - Answers - d
5. Which term represents a set of tasks or activities that produce desired outcomes?
a. Business Process
b. Trigger
c. Outcome
d. Enterprise Resource Planning
e. None of the above - Answers - a
,6. Which term refers to all of the activities involved in buying or acquiring the materials
used by the organization, such as raw materials needed to make products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management - Answers - b
7. Which process involves the actual creation of the products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management - Answers - c
8. Which process uses historical data and sales forecasts to plan which materials will be
procured and produced?
a. Material Planning,
b. Procurement Process,
c. Production Process,
d. Fulfillment Process,
e. Lifecycle Data Management, - Answers - a
9. Which process supports the design and development of products from the initial
product idea stage through the discontinuation of the product?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management - Answers - e
10. Which process tracks the financial impact of process steps with the goal of meeting
legal reporting requirements?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
e. None of the above - Answers - c
11. Which term relates to the technical capabilities that allow systems to connect with
one another through standardized interfaces called Web services?
, a. Enterprise Resource Planning
b. Supply Chain Management
c. Architecture
d. Service-Oriented Architecture
e. None of the above - Answers - d
12. Which term refers to the technical structure of the software, how users interact with
the software, and how the software is physically managed on computer hardware?
a. Architecture
b. Supply Chain Management
c. Enterprise Resource Planning
d. Service Oriented Architecture
e. None of the above - Answers - a
Which of the following is used to integrate several client-server applications and create
enterprise mash-ups, or composite applications?
a. Management System
b. Accounting System
c. Enterprise System
d. All of the above
e. Web Services - Answers - e
14. Which system connects a company's ERP system to those of its customers?
a. Application Platform
b. Customer Relationship Management (CRM)
c. Enterprise Solution
d. Product Lifecycle Management (PLM)
e. None of the above - Answers - b
15. Which of the following systems helps companies administer the processes of
research, design, and product management?
a. Application Platform,
b. Customer Relationship Management (CRM),
c. Enterprise Solution,
d. Product Lifecycle Management (PLM),
e. None of the above. - Answers - d
16. Which program is the "operating system" for an entire company's business
processes?
a. Microsoft Vista
b. Linux
1. Which term refers to business processes that are not executed by a single group or
function?
a. Silo Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Organizational Structure - Answers - b
2. Which term refers to a system in which workers complete their tasks in separate
departments without regard to the consequences for the other components of the
process?
a. ERP Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Silo Effect - Answers - c
3. Which system supports business processes end to end?
a. Management System
b. Accounting System
c. Enterprise System
d. Functional Structure
e. Document System - Answers - c
4. Which of the following statements about business processes is true?
a. They are executed across multiple functions.
b. They are initiated by some type of trigger.
c. They involve multiple steps.
d. All of the above
e. None of the above - Answers - d
5. Which term represents a set of tasks or activities that produce desired outcomes?
a. Business Process
b. Trigger
c. Outcome
d. Enterprise Resource Planning
e. None of the above - Answers - a
,6. Which term refers to all of the activities involved in buying or acquiring the materials
used by the organization, such as raw materials needed to make products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management - Answers - b
7. Which process involves the actual creation of the products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management - Answers - c
8. Which process uses historical data and sales forecasts to plan which materials will be
procured and produced?
a. Material Planning,
b. Procurement Process,
c. Production Process,
d. Fulfillment Process,
e. Lifecycle Data Management, - Answers - a
9. Which process supports the design and development of products from the initial
product idea stage through the discontinuation of the product?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management - Answers - e
10. Which process tracks the financial impact of process steps with the goal of meeting
legal reporting requirements?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
e. None of the above - Answers - c
11. Which term relates to the technical capabilities that allow systems to connect with
one another through standardized interfaces called Web services?
, a. Enterprise Resource Planning
b. Supply Chain Management
c. Architecture
d. Service-Oriented Architecture
e. None of the above - Answers - d
12. Which term refers to the technical structure of the software, how users interact with
the software, and how the software is physically managed on computer hardware?
a. Architecture
b. Supply Chain Management
c. Enterprise Resource Planning
d. Service Oriented Architecture
e. None of the above - Answers - a
Which of the following is used to integrate several client-server applications and create
enterprise mash-ups, or composite applications?
a. Management System
b. Accounting System
c. Enterprise System
d. All of the above
e. Web Services - Answers - e
14. Which system connects a company's ERP system to those of its customers?
a. Application Platform
b. Customer Relationship Management (CRM)
c. Enterprise Solution
d. Product Lifecycle Management (PLM)
e. None of the above - Answers - b
15. Which of the following systems helps companies administer the processes of
research, design, and product management?
a. Application Platform,
b. Customer Relationship Management (CRM),
c. Enterprise Solution,
d. Product Lifecycle Management (PLM),
e. None of the above. - Answers - d
16. Which program is the "operating system" for an entire company's business
processes?
a. Microsoft Vista
b. Linux
