UPDATED ACTUAL Exam Questions and
CORRECT Answers
ANSI/IICRC S-500 Water Damage Standards - CORRECT ANSWER - What document
dictates the Standards for the Water Damage Restoration Industry?
Work authorization - CORRECT ANSWER - What needs to be signed before restoration
begins?
To reduce drying times - CORRECT ANSWER - Why do we extract water from carpet
multiple times?
Evaporation - CORRECT ANSWER - After the water is extracted, what dictates the rate
of drying?
Take pictures, document, advise parties - CORRECT ANSWER - What should we do if
we find pre-existing damage?
Knee kicker & awl - CORRECT ANSWER - What tools are necessary to disengage the
carpet?
Separation of the primary and secondary backing - CORRECT ANSWER - What is
delamination?
Improper handling and stretching - CORRECT ANSWER - What can cause delamination?
Document and report - CORRECT ANSWER - What should we do if we discover
significant Delamination on our project?
, Only as a last resort - CORRECT ANSWER - Is it OK to cut carpet seems?
Ease of installation - CORRECT ANSWER - What is the purpose of the skin on carpet
cushion?
Medical evaluation and fit testing - CORRECT ANSWER - Before a technician can wear a
respirator, what needs to be done?
Safety - CORRECT ANSWER - What is our first responsibility when arriving at any water
loss?
Lead and asbestos - CORRECT ANSWER - Name two substances found in construction
that are federally regulated
Ground plug - CORRECT ANSWER - For safety with what should all are drying
equipment be equipped?
Remove from service and replace the cords - CORRECT ANSWER - What should we do
with equipment that has damaged electrical cords?
Respond quickly - CORRECT ANSWER - What is the most critical course of action when
we get a water damage loss?
To quickly contain moisture migration - CORRECT ANSWER - What is the purpose of
the initial extraction?
Yes - CORRECT ANSWER - Can drywall be restored after it becomes wet?
Remove them - CORRECT ANSWER - What should we do with ceilings that are sagging
and wet?