EMD Course UPDATED Exam Questions
and CORECT Answers
Urgent Disconnect-When - CORRECT ANSWER Urgent Disconnect-When the screen is red,
it enables the EMD to clear the line to answer an influx of incoming emergency calls. Urgent
Disconnect allows the EMD to bypass X1,X2,X3 go to X4 Enter UD in notepad
Emergency Disconnect - CORRECT ANSWER Emergency Disconnect 6 more calls waiting
for 3 minutes or longer or 10 calls waiting in general (SCREEN GOES PURPLE), Complete
case entry, Key Questions and Send the code. check if any of the following apply: -unconscious
patient with abnormal breathing active child birth CPR Instructions Patient Chocking Severe
Haemorrhage First Party callers who have suddenly become silent (THE EMD MUST REMAIN
ON THE LINE WITH THESE PATIENTS) If any of the above apply Emergency Disconnect
SHOULD NOT be used. Follow the appropriate DLS advice in MPDS If non of the above apply
obtain patients name and contact number, the jump to panel X4 and read urgent disconnect Enter
ED in notepad
Emergency Rule - CORRECT ANSWER sudden extreme catastrophic situations resulting in
sudden extreme high call volume, complete case entry key questions only, the code the call.
Read the Urgent Disconnect on X4. end the call immediately and enter ER in the notepad.
EMD'S are unable to fulfil their duties due to the sudden high call demand SIGNS WILL GO UP
WHEEN EITHER OF THE ABOVE ARE IN PLACE
Ineffective Breathing - CORRECT ANSWER EMD PATIENTS) If be Barely breathing Cant
breathe (at all) Fighting for Air Gasping for Air (Agonal Breathing) Just a little (Agonal
Breathing) Making funny noises (Agonal Breathing) Not Breathing Turning Blue Turning Purple
Not Breathing situations-the - CORRECT ANSWER Not Breathing situations-the following
when offered in response to "tell me exactly what's happened" or any listed in case entry
questions Not Breathing at all 09E01 Uncertain Breathing 09E02 Hanging 09E03 Strangulation
09E04 Suffocation 09E05 Complete Obstruction 11E01 Drowning Arrest (Out Of Water) 14E01
Underwater (Domestic Rescue) 14E02
Priority Systems - CORRECT ANSWER Chest Pain/Discomfort (any) Abnormal Breathing
Serious Haemorrhage Decreased level of consciousness WHEN FITTING IS STATED
, ALWAYS GO TO PROTOCOL 12- REGARDLESS OF THE CONSCIOUS AND
BREATHING ANSWERS. A FIT IS A FIT IS A FIT
Heart Attack Symptoms - CORRECT ANSWER Aching Pain -Chest pain and/or discomfort
(even if the pain or discomfort is now gone) -Constricting Band Crushing Discomfort Heaviness
Numbness Pressure -Tightness WHILST THESE SYMPTOMS ARE MOST COMMON IN
THE CHEST, THEY MAY ALSO (OR ONLY) BE PRESENT IN THE THE ARM JAW,NECK
OR UPPER BACK. THESE SYMPTOMS SHOULD BE HANDLED ON PROTOCOL 10
Meningitis Symptoms - CORRECT ANSWER Protocol 26 sick person ask all key questions
but be sure to answer them as: Is s/he completely alert YES Is s/he breathing normally- YES
Does s/he have any pain - NO OR OTHER Is s/he bleeding or vomiting blood - NO -
Fever/Vomiting Severe headache Stiff neck (less common in younger children) -Dislike of bright
lights (Photophobia less common in young children) Very sleepy Difficult to stay awake -
Confused/delirious Non blanching rash (anywhere on the body, not present In all cases) Seizures
Septicaemia Symptoms - CORRECT ANSWER Fever/Vomiting -Limb/joint/muscle pains
Cold hand and feet/shivering Pale or mottled skin Breathing fast/breathless Non blanching rash
(anywhere on the body) -Very sleepy/vacant/difficult to wake -Confused/delirious
Gastro relates to what in medical terminology - CORRECT ANSWER -The Stomach
Hepatic relates to what in medical terminology - CORRECT ANSWER The Liver
Renal relates to what in medical terminology - CORRECT ANSWER The Kidneys
What is the function of the spleen - CORRECT ANSWER destroys red blood cells
Where in the body is the spleen positioned - CORRECT ANSWER upper left of the abdomen
below ribcage and near kidney
and CORECT Answers
Urgent Disconnect-When - CORRECT ANSWER Urgent Disconnect-When the screen is red,
it enables the EMD to clear the line to answer an influx of incoming emergency calls. Urgent
Disconnect allows the EMD to bypass X1,X2,X3 go to X4 Enter UD in notepad
Emergency Disconnect - CORRECT ANSWER Emergency Disconnect 6 more calls waiting
for 3 minutes or longer or 10 calls waiting in general (SCREEN GOES PURPLE), Complete
case entry, Key Questions and Send the code. check if any of the following apply: -unconscious
patient with abnormal breathing active child birth CPR Instructions Patient Chocking Severe
Haemorrhage First Party callers who have suddenly become silent (THE EMD MUST REMAIN
ON THE LINE WITH THESE PATIENTS) If any of the above apply Emergency Disconnect
SHOULD NOT be used. Follow the appropriate DLS advice in MPDS If non of the above apply
obtain patients name and contact number, the jump to panel X4 and read urgent disconnect Enter
ED in notepad
Emergency Rule - CORRECT ANSWER sudden extreme catastrophic situations resulting in
sudden extreme high call volume, complete case entry key questions only, the code the call.
Read the Urgent Disconnect on X4. end the call immediately and enter ER in the notepad.
EMD'S are unable to fulfil their duties due to the sudden high call demand SIGNS WILL GO UP
WHEEN EITHER OF THE ABOVE ARE IN PLACE
Ineffective Breathing - CORRECT ANSWER EMD PATIENTS) If be Barely breathing Cant
breathe (at all) Fighting for Air Gasping for Air (Agonal Breathing) Just a little (Agonal
Breathing) Making funny noises (Agonal Breathing) Not Breathing Turning Blue Turning Purple
Not Breathing situations-the - CORRECT ANSWER Not Breathing situations-the following
when offered in response to "tell me exactly what's happened" or any listed in case entry
questions Not Breathing at all 09E01 Uncertain Breathing 09E02 Hanging 09E03 Strangulation
09E04 Suffocation 09E05 Complete Obstruction 11E01 Drowning Arrest (Out Of Water) 14E01
Underwater (Domestic Rescue) 14E02
Priority Systems - CORRECT ANSWER Chest Pain/Discomfort (any) Abnormal Breathing
Serious Haemorrhage Decreased level of consciousness WHEN FITTING IS STATED
, ALWAYS GO TO PROTOCOL 12- REGARDLESS OF THE CONSCIOUS AND
BREATHING ANSWERS. A FIT IS A FIT IS A FIT
Heart Attack Symptoms - CORRECT ANSWER Aching Pain -Chest pain and/or discomfort
(even if the pain or discomfort is now gone) -Constricting Band Crushing Discomfort Heaviness
Numbness Pressure -Tightness WHILST THESE SYMPTOMS ARE MOST COMMON IN
THE CHEST, THEY MAY ALSO (OR ONLY) BE PRESENT IN THE THE ARM JAW,NECK
OR UPPER BACK. THESE SYMPTOMS SHOULD BE HANDLED ON PROTOCOL 10
Meningitis Symptoms - CORRECT ANSWER Protocol 26 sick person ask all key questions
but be sure to answer them as: Is s/he completely alert YES Is s/he breathing normally- YES
Does s/he have any pain - NO OR OTHER Is s/he bleeding or vomiting blood - NO -
Fever/Vomiting Severe headache Stiff neck (less common in younger children) -Dislike of bright
lights (Photophobia less common in young children) Very sleepy Difficult to stay awake -
Confused/delirious Non blanching rash (anywhere on the body, not present In all cases) Seizures
Septicaemia Symptoms - CORRECT ANSWER Fever/Vomiting -Limb/joint/muscle pains
Cold hand and feet/shivering Pale or mottled skin Breathing fast/breathless Non blanching rash
(anywhere on the body) -Very sleepy/vacant/difficult to wake -Confused/delirious
Gastro relates to what in medical terminology - CORRECT ANSWER -The Stomach
Hepatic relates to what in medical terminology - CORRECT ANSWER The Liver
Renal relates to what in medical terminology - CORRECT ANSWER The Kidneys
What is the function of the spleen - CORRECT ANSWER destroys red blood cells
Where in the body is the spleen positioned - CORRECT ANSWER upper left of the abdomen
below ribcage and near kidney
