ANSWERS GUARANTEE A+
✔✔Management Skills - ✔✔technical - ability to apply specialized knowledge and
expertise to work related procedures
human - building cooperation within the team being led
conceptual - ability to see the organization as a whole
✔✔Management skills ( levels) - ✔✔Top management (strategic)
- senior executives responsible for the overall management and effectiveness of the
organization
Middle management (tactical)
- translates the general goals and plans developed by strategic managers into more
specific objectives and activities
Supervisory management (operational)
- lower level managers who supervise the operational activities of the organization
✔✔Planning definition - ✔✔Is the process of determining how an organization can get
where it wants to go and what it will do to accomplish those objectives
Planning precedes the other management functions
✔✔Advantages of Planning - ✔✔- Helps managers become future-oriented
- Enhances decision coordination
- Emphasizes organizational objectives
- especially important for new ventures
✔✔Disadvantages of planning - ✔✔-Managerial time involvement
-Rigidity and lack of adaptability
✔✔Single Use plan (type of plan) - ✔✔-exist for single purpose only
-program: carry out a special project within an organization
-budget: single use financial plan that covers a specified length of time
✔✔standing plans (type of plan) - ✔✔Focuses on organizational situations that occur
repeatedly
policy
-furnishes broad guidelines for taking action consistent with organizational objectives
, procedure:
- outlines a series of related actions for a particular task
Rule:
- designated specific required actions
-No room for deviation
✔✔What management process mistake was made?: "Not establishing objectives for all
important organizational areas. - ✔✔Planning
✔✔What management process mistake was made? "Not establishing appropriate
performance standards" - ✔✔Controlling
✔✔What management process mistake was made? Not monitoring progress carrying
out plans - ✔✔Controlling
✔✔Not emphasizing coordination of organization members - ✔✔Organizing
✔✔Making plans that are too risky - ✔✔Planning
✔✔Being a manager but not a leader - ✔✔Influencing
✔✔Establishing inappropriate spans of management - ✔✔Organizing
✔✔Not taking the time to communicate properly with organizing members -
✔✔Influencing
✔✔Planning Process (steps) - ✔✔Steps:
1.) state organizational activities
2.) list alternative ways of reaching objectives
3.) Develop premises on which to base each alternative
4.) choose the best alternative for reaching objectives
5.) develop plans to pursue the chosen alternative
6.) put plans into action
✔✔Strategic Planning (level of planning) - ✔✔Long range planning that focuses on the
organization as a whole
- define objectives and capabilities
-take a long time to implement
-put limits on the capacities and capabilities governing operational processes
-decisions: What new products to develop, where to locate new plants, what market to
enter