WITH QUESTIONS AND CORRECT
ANSWERS GRADED A+
A document that expresses a care recipient's end-of-life wishes
regarding medical treatment is called a/an __________________.
1. Plan of care
2. Advance directive
3. Will and testament
4. Power of attorney Correct Answer 2. Advance directive
An arbitration agreement is a __________________.
1. Contract between a lawyer and judge that helps prevent
lawsuits
2. Contract between parties agreeing to resolve disputes using a
neutral third party
3. More expensive option than going to court to resolve a claim
4. More labor-intensive option than going to court to resolve a
claim Correct Answer 2. Contract between parties agreeing to
resolve disputes using a neutral third party
,Which of the following methods of conflict resolution uses a third
party who reviews the situation and makes a binding decision?
1. Litigation
2. Arbitration
3. Adjudication
4. Mediation Correct Answer 2. Arbitration
Healthcare organizations are required by law to have a governing
body that __________________.
1. Has authority assigned by the administrator
2. Reports directly to the administrator, with limited authority
3. Has ultimate authority and accountability for the organization's
affairs
4. Is appointed by the administrator and serves in an advisory
capacity Correct Answer 3. Has ultimate authority and
accountability for the organization's affairs
Because healthcare organizations can be held liable for the
criminal acts of their employees, the Office of Inspector General
(OIG) encourages the implementation of programs in
__________________.
1. Employee education
2. Labor standards
3. Employee safety
,4. Corporate compliance Correct Answer 4. Corporate compliance
A statement outlining the desired future of the organization is the
__________________.
1. Vision
2. Mission
3. By-laws
4. Articles of incorporation Correct Answer 2. Mission
Care recipient satisfaction is defined as __________________.
1. A tangible measurement
2. A service that meets or exceeds expectations
3. Family and staff surveys
4. Public perception of the community Correct Answer 2. A service
that meets or exceeds expectations
Respondeat superior is a legal term that means the healthcare
organization __________________.
1. Must perform employee evaluations annually
2. Must respond to employee labor inquiries
3. Is responsible for providing employee liability protection
, 4. Is responsible for employee work errors while the employee is
on duty Correct Answer 4. Is responsible for employee work
errors while the employee is on duty
When determining an employer's liability for the acts of
employees, it is important to ascertain __________________.
1. Personal liability
2. Civil liability
3. Qualified opinions
4. Scope of employment Correct Answer 4. Scope of employment
Consensus building works best when participants are
__________________.
1. Limited in time
2. Electing a spokesperson
3. Following specific guidelines
4. Asked for input Correct Answer 4. Asked for input
Deception that results in damage to another is referred to as
__________________.
1. Negligence
2. Fraud
3. Slander