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Information Technology for Management 12th Edition Test Bank by Turban | Complete Verified Exam Questions & Solutions for IT and Business Success

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Master your exams with the complete test bank for Information Technology for Management, 12th Edition by Turban. This 2025/2026 academic resource includes exam prep questions and correct answers, covering digital transformation, e-commerce, data analytics, cloud computing, cybersecurity, and business process management. Ideal for IT, business, and management students aiming for top results.

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Information Technology for Management

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Written in
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Complete Test Bank for Information Technology
for Management 12th Edition by Turban | Exam
Prep Questions & Verified Answers for IT,
Business, and Management Students



Chapter 1: Digital Transformation Disrupts Companies, Competition, and
Careers Locally and Globally

Multiple Choice

1. In the early stages of a startup like Uber, valuation is based heavily on the company’s
.

a. technology
b. present value
c. growth potential
d. assets

Answer: C
Difficulty: Medium
Section Reference: Opening Case
Learning Objective: Define the differences between the on-demand and sharing economies and
the six business objectives IT should focus on to enhance organizational performance, growth,
and sustainability.
AACSB: Technology


2. is an easy-to-read, often single-page, real-time user interface, showing a graphical
presentation of the current status and historical trends of an organization’s key performance
indicators to enable instantaneous and informed decisions to be made.

a. Predictions
b. Dashboards
c. Digital models
d. Real-time reports

Answer: B
Difficulty: Easy
Section Reference: Technology Mega Trends
1

,Learning Objective: Describe how IT is disrupting the way that companies operate, the IT
megatrends that are driving organizational performance, growth, and sustainability and how
COVID-19 is accelerating digital transformation.
AACSB: Technology




2

,3. A top concern of well-established corporations, global financial institutions, born-on-the-
Web retailers, and government agencies is how to design their digital business models in
order to do all of the following, except:

a. Deliver an incredible customer experience
b. Improve profitability
c. Implement cloud computing
d. Increase market share

Answer: C
Difficulty: Medium
Section Reference: Disruptive Digital Business Models
Learning Objective: Define the differences between the on-demand and sharing economies and
the six business objectives IT should focus on to enhance organizational performance, growth,
and sustainability.
AACSB: Analytic skills


4. In the digital (online) space, there is a strong relationship between the quality of a firm's
, which in turn increases revenue.

a. mobile apps and business transactions
b. IoT capabilities and KPIs
c. business model and marketing efforts
d. customer experience and loyalty

Answer: D
Difficulty: Hard
Section Reference: Disruptive Digital Business Models
Learning Objective: Define the differences between the on-demand and sharing economies and
the six business objectives IT should focus on to enhance organizational performance, growth,
and sustainability.
AACSB: Technology


5. Market conditions and technological innovations that are propelling the explosion of on-
demand and shared services include all the following except:
a. smartphone-connected consumers
b. private data centers
c. simple and secure purchasing flows
d. location-based services

Answer: B
Difficulty: Medium
Section Reference: Doing Business in the On-Demand and Sharing Economy



3

, Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Technology


6. is a company’s core strategy for making a profit. It defines the products and/or
services it will sell, its target market, costs associated with doing business, and the
company’s ongoing plans for achieving its goals.

a. Business model
b. Website
c. Data analytics
d. Technology stack

Answer: A
Difficulty: Easy
Section Reference: Disruptive Digital Business Models
Learning Objective: Define the differences between the on-demand and sharing economies and
the six business objectives IT should focus on to enhance organizational performance, growth,
and sustainability.
AACSB: Technology


7. Machine-to-machine (M2M) technology enables sensor-embedded products to share reliable
real-time data .

a. over short distances
b. via radio signals
c. using cloud services
d. via databases

Answer: B
Difficulty: Hard
Section Reference: Technology Mega Trends
Learning Objective: Describe how IT is disrupting the way that companies operate, the IT
megatrends that are driving organizational performance, growth, and sustainability and how
COVID-19 is accelerating digital transformation.
AACSB: Reflective thinking skills


8. An estimated % of big data are unstructured.

a. 25 to 30
b. 33 to 66
c. 50 to 75
d. 80 to 90
4

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