Certification
/ /
Test Questions With Correct Answers
/ // // // //
brick-and-
mortar //- //correct //answer(s) //✔✔ //the //presence //of //a //physical //storefront //and //face-to-
face //customer //experiences
closeout //stores //- //correct //answer(s) //✔✔ //off-
price //stores //that //offer //an //assortment //of //brand-
name //merchandise //at //a //significant //discount //off //the //manufacturer's //price
commercial /
/cue //- //correct //answer(s) //✔✔ //advertising //message //that //impacts //purchase //decisions
comparison /
/shopper //- /
/correct /
/answer(s) /
/✔✔ /
/the /
/customer /
/who /
/spends /
/time //searching //for //the //best //price //or //deal //on //the //item //she //is //looking //to //purchase
convenience /
/stores //- /
/correct /
/answer(s) /
,/✔✔ /
/these /
/stores /
/aim /
/at /
/providing /
/their /
/customers //
a/
/convenient /
/shopping //experience. //the //general //merchandise //stores //are //easily //accessible, //small //in //size,
//with //quick //shopping //and //easy //checkout
corporate /
/chain //- /
/correct /
/answer(s) /
/✔✔ //
a/
/company /
/that /
/operates /
/multiple //stores //under //common //ownership, //and //usually //has //centralized //decision-making
demographics //- /
/correct /
/answer(s) /
/✔✔ /
/quantifiable /
/information /
/about //
a/
/customer /
/such //as //household //size, //income, //education, //occupation, //and //place //of //residence
, department /
/stores //- /
/correct /
/answer(s) /
/✔✔ /
/these /
/stores //offer //good //service //and //a //broad //variety //and //assortment //of //products //of //mid-to-
high //quality
direct /
/selling //- /
/correct /
/answer(s) /
/✔✔ /
/salespeople /
/contact /
/customers /
/directly /
/in //
a/
/convenient /
/location, /
/often /
/at //
a/
/customer's /
/home; /
/demonstrate /
/product //benefits; //take //orders; //and //deliver //the //products //or //perform //the //services
discount /
/selling //- /
/correct /
/answer(s) //✔✔ //these //retailers //offer //a //broad //variety //of //merchandise, //limited //service, //and
//low //prices