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UARK MGMT 2103 Final Review Questions
and Correct Answers/ Latest Update /
Already Graded
values
Ans: abstract ideals that guide ones thinking and behavior
across all situations; relatively stable
personal attitudes
Ans: evaluations, feelings or opinions about people, places,
and objects; range from positive to negative; impact behavior
values vs personal attitudes
Ans: values- global beliefs across all situations; personal
attitudes- behavior direct toward specific objects, persons, or
situations and range from positive to negative
3 components of attitudes
Ans: affective, cognitive, behavioral
affective
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Ans: "i feel" the positive/negative feeling/emotions one feels
about someone/something
cognitive
Ans: "i think" the beliefs or ideas one has about
someone/something
behavioral
Ans: "i intend" how one intends/expects to act in response to
someone/something
cognitive dissonance
Ans: psychological discomfort experienced when
simultaneously holding two or more conflicting cognitions
(ideas, values, or emotions)
how to reduce cognitive dissonance
Ans: changing attitude, behavior or both; belittling the
importance of the inconsistent behavior
organizational commitment
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Ans: the extent to which an individual identifies with an
organization and commits to its goals
outcomes of organizational commitment
Ans: continued employment and greater motivation
how to increase organizational commitment
Ans: hiring people whose personal values align with the
organization, making sure management does not breach
psychological contracts, and enhancing the level of trust
employee engagement
Ans: the harnessing of organizational members' selves to their
work roles; where people employ and express themselves
physically, cognitively, and emotionally during role
performance
what contributes to engagement
Ans: environmental characteristics, organization level factors,
and person factors
All rights reserved © 2025/ 2026 |
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increase employee engagement by
Ans: measuring, tracking, and responding to employee surveys
perceived organizational support
Ans: reflects the extent to which employees believe that the
organization values their contributions and genuinely cares
about their well-being
what happens when employees perceive organizational support
Ans: increased organizational commitment, job satisfaction,
organizational citizenship behavior, task performance, and
lower turnover
job satisfaction
Ans: an affective or emotional response toward various facets
of ones job; the extent to which an individual likes his or her job
attitudinal outcomes of job satisfaction
Ans: motivation, job involvement, withdraw cognitions,
perceived stress
All rights reserved © 2025/ 2026 |
UARK MGMT 2103 Final Review Questions
and Correct Answers/ Latest Update /
Already Graded
values
Ans: abstract ideals that guide ones thinking and behavior
across all situations; relatively stable
personal attitudes
Ans: evaluations, feelings or opinions about people, places,
and objects; range from positive to negative; impact behavior
values vs personal attitudes
Ans: values- global beliefs across all situations; personal
attitudes- behavior direct toward specific objects, persons, or
situations and range from positive to negative
3 components of attitudes
Ans: affective, cognitive, behavioral
affective
All rights reserved © 2025/ 2026 |
, Page |2
Ans: "i feel" the positive/negative feeling/emotions one feels
about someone/something
cognitive
Ans: "i think" the beliefs or ideas one has about
someone/something
behavioral
Ans: "i intend" how one intends/expects to act in response to
someone/something
cognitive dissonance
Ans: psychological discomfort experienced when
simultaneously holding two or more conflicting cognitions
(ideas, values, or emotions)
how to reduce cognitive dissonance
Ans: changing attitude, behavior or both; belittling the
importance of the inconsistent behavior
organizational commitment
All rights reserved © 2025/ 2026 |
, Page |3
Ans: the extent to which an individual identifies with an
organization and commits to its goals
outcomes of organizational commitment
Ans: continued employment and greater motivation
how to increase organizational commitment
Ans: hiring people whose personal values align with the
organization, making sure management does not breach
psychological contracts, and enhancing the level of trust
employee engagement
Ans: the harnessing of organizational members' selves to their
work roles; where people employ and express themselves
physically, cognitively, and emotionally during role
performance
what contributes to engagement
Ans: environmental characteristics, organization level factors,
and person factors
All rights reserved © 2025/ 2026 |
, Page |4
increase employee engagement by
Ans: measuring, tracking, and responding to employee surveys
perceived organizational support
Ans: reflects the extent to which employees believe that the
organization values their contributions and genuinely cares
about their well-being
what happens when employees perceive organizational support
Ans: increased organizational commitment, job satisfaction,
organizational citizenship behavior, task performance, and
lower turnover
job satisfaction
Ans: an affective or emotional response toward various facets
of ones job; the extent to which an individual likes his or her job
attitudinal outcomes of job satisfaction
Ans: motivation, job involvement, withdraw cognitions,
perceived stress
All rights reserved © 2025/ 2026 |
