If a medical device malfunctions, the Occupational Safety and Health Administration (OSHA)
requires the administrator to report the incident to the:
2. manufacturing producer
2
Emergency exits must have which of the following components?
1. Exit access (lit corridor), exit door (locked from inside or outside), and exit discharge (access to
street or public way)
2. Exit sign (must be lit), exit access (corridor), and exit (must be double doors)
3. Exit sign, exit access (lit corridor), and exit door (locked from outside)
4. Exit access (lit corridor), exit (must be double doors), and exit discharge (three feet of clear
sidewalk)
1
Which of the following Occupational Safety and Health Administration (OSHA) violations is least
likely to be associated with a fine?
1. Serious
2. Non-serious
3. De minimus
4. imminent danger
3
The administration of the budget by the administrator:
1. requires intervention by the governing body
2. is more costly than by staff
3. is a controlling function
4. is also part of the planning
1
,Healthcare organizations are in the business of marketing:
1. assistance
2. compassion
3. wellness
4. services
4
A care recipient in a long-term care healthcare organization disagrees with management's decision
regarding an aspect of care. The care recipient feels that is could adversely affect the health, safety,
welfare, or rights of care recipients. The individual or group most responsible for acknowledging,
investing, and resolving the concern is the:
1. ombudsman
2. social worker
3. care recipient council president
4. governing body
2
Stakeholders are defined as:
1. any constituent group that has an interest in what outcomes the organization procedures
2. the individuals who have the most to lose financially if the organization closes
3. any group of investors who own stock in the organization
4. the staff, physicians, and local groups who want to see the organization succeed
3
The purpose of a corporate compliance plan is to:
1. reduce fraud and abuse and to establish internal controls for responsible organization conduct
, 2. avoid charges of price-fixing and the violation of federal anti-kickback statutes
3. identify the corrective steps necessary for the removal of quality indicator flags from a healthcare
organization's profile
4. establish policies and procedures for conducting criminal background checks on all officers and
directors
1
The primary benefits of management by walking around are:
1. listening, teaching, and facilitating
2. evaluating, controlling, and planning
3. listening, planning, and organizing
4. directing, evaluating, and innovating
3
What function of the management process includes gathering information and input?
1. Directing
2. Decision-making
3. Controlling
4. Organizing
4
Management by walking around is an approach that allows the administrator to:
1. see first-hand the needs of the care recipient
2. control the staff in order to minimize care recipient and family complaints
3. ensure the healthcare organization's license is not in jeopardy due to regulatory compliance
4. innovate new approaches and physical plant improvements to enhance public relations
1
requires the administrator to report the incident to the:
2. manufacturing producer
2
Emergency exits must have which of the following components?
1. Exit access (lit corridor), exit door (locked from inside or outside), and exit discharge (access to
street or public way)
2. Exit sign (must be lit), exit access (corridor), and exit (must be double doors)
3. Exit sign, exit access (lit corridor), and exit door (locked from outside)
4. Exit access (lit corridor), exit (must be double doors), and exit discharge (three feet of clear
sidewalk)
1
Which of the following Occupational Safety and Health Administration (OSHA) violations is least
likely to be associated with a fine?
1. Serious
2. Non-serious
3. De minimus
4. imminent danger
3
The administration of the budget by the administrator:
1. requires intervention by the governing body
2. is more costly than by staff
3. is a controlling function
4. is also part of the planning
1
,Healthcare organizations are in the business of marketing:
1. assistance
2. compassion
3. wellness
4. services
4
A care recipient in a long-term care healthcare organization disagrees with management's decision
regarding an aspect of care. The care recipient feels that is could adversely affect the health, safety,
welfare, or rights of care recipients. The individual or group most responsible for acknowledging,
investing, and resolving the concern is the:
1. ombudsman
2. social worker
3. care recipient council president
4. governing body
2
Stakeholders are defined as:
1. any constituent group that has an interest in what outcomes the organization procedures
2. the individuals who have the most to lose financially if the organization closes
3. any group of investors who own stock in the organization
4. the staff, physicians, and local groups who want to see the organization succeed
3
The purpose of a corporate compliance plan is to:
1. reduce fraud and abuse and to establish internal controls for responsible organization conduct
, 2. avoid charges of price-fixing and the violation of federal anti-kickback statutes
3. identify the corrective steps necessary for the removal of quality indicator flags from a healthcare
organization's profile
4. establish policies and procedures for conducting criminal background checks on all officers and
directors
1
The primary benefits of management by walking around are:
1. listening, teaching, and facilitating
2. evaluating, controlling, and planning
3. listening, planning, and organizing
4. directing, evaluating, and innovating
3
What function of the management process includes gathering information and input?
1. Directing
2. Decision-making
3. Controlling
4. Organizing
4
Management by walking around is an approach that allows the administrator to:
1. see first-hand the needs of the care recipient
2. control the staff in order to minimize care recipient and family complaints
3. ensure the healthcare organization's license is not in jeopardy due to regulatory compliance
4. innovate new approaches and physical plant improvements to enhance public relations
1
