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advertising - CORRECT ANSWERS ✔✔A paid form of \| \| \| \| \| \| \| \|
communication from an identifiable source, delivered through a \| \| \| \| \| \| \| \|
communication channel, and designed to persuade the receiver \| \| \| \| \| \| \| \|
to take some action now or in the future.
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AIDA model - CORRECT ANSWERS ✔✔A common model of the
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series of mental stages through which consumers move as a
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result of marketing communications: Awareness leads to
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Interests, which lead to Desire, which leads to Action.
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aided recall - CORRECT ANSWERS ✔✔An awareness metric that
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occurs when consumers recognize a name (e.g., of a brand) that
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has been presented to them.
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blog (weblog) - CORRECT ANSWERS ✔✔An online diary with
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periodic posts; corporate blogs are a new form of marketing
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communications.
brand awareness - CORRECT ANSWERS ✔✔Measures how many
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consumers in a market are familiar with the brand and what it
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stands for; created through repeated exposures of the various
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brand elements (brand name, logo, symbol, character,
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packaging, or slogan) in the firm's communications to consumers.
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,click-through rate (CTR) - CORRECT ANSWERS ✔✔The number of
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times a user clicks on an online ad divided by the number of
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impressions.
communication channel - CORRECT ANSWERS ✔✔The medium— \| \| \| \| \| \|
print, broadcast, the Internet—that carries the message.
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decoding - CORRECT ANSWERS ✔✔The process by which the
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receiver interprets the sender's message.
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direct marketing - CORRECT ANSWERS ✔✔Sales and promotional
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techniques that communicate directly with target customers to
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generate a response or transaction.
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encoding - CORRECT ANSWERS ✔✔The process of converting the
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sender's ideas into a message, which could be verbal, visual, or
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both.
feedback loop - CORRECT ANSWERS ✔✔Allows the receiver to
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communicate with the sender and thereby informs the sender\| \| \| \| \| \| \| \| \|
whether the message was received and decoded properly.
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frequency - CORRECT ANSWERS ✔✔Measure of how often the
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audience is exposed to a communication within a specified
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period of time.
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, gross rating points (GRP) - CORRECT ANSWERS ✔✔Measure used
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for various media advertising—print, radio, or television; GRP =
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Reach × Frequency.\| \|
impressions - CORRECT ANSWERS ✔✔The number of times an
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advertisement appears in front of the user. \| \| \| \| \| \|
integrated marketing communications (IMC) - CORRECT
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ANSWERS ✔✔Represents the promotion dimension of the four
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Ps; encompasses a variety of communication disciplines—
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general advertising, personal selling, sales promotion, public
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relations, direct marketing, and electronic media—in
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combination to provide clarity, consistency, and maximum
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communicative impact. \|
lagged effect - CORRECT ANSWERS ✔✔A delayed response to a
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marketing communication campaign. \| \|
mobile marketing - CORRECT ANSWERS ✔✔Marketing through
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wireless handheld devices. \| \|
noise - CORRECT ANSWERS ✔✔Any interference that stems from
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competing messages, a lack of clarity in the message, or a flaw
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in the medium; a problem for all communication channels.
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objective-and-task method - CORRECT ANSWERS ✔✔An IMC \| \| \| \| \| \| \|
budgeting method that determines the cost required to
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undertake specific tasks to accomplish communication objectives;
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