HRM 360 Final || Error-free Answers 100%.
Homer's group is having a conflict over who will lead the group. According to the five-stage
model of group/team development, the next stage will be
A) performing
B) norming
C) forming
D) adjourning
E) none of the above correct answers B) norming
Juby convened a group to help deal with a sudden increase of complaints about customer service.
This group can be best described as a(n) _____________ group.
A) friendship
B) taskforce
C) informal
D) self-managed
E) all of the above correct answers B) taskforce
The five stages of group development (in order) are: forming, norming, storming, performing,
and adjourning. This statement is
A) true
B) false correct answers B) false
Forming, storming, norming, performing, adjourning
Which of the following is NOT a symptom of groupthink?
A) collective rationalization
B) self-appointed mindguards
C) an illusion of vulnerability
,D) self (individual) censorship
E) none of the above correct answers C) illusion of vulnerability
Which of the following was identified as a way to reduce social loafing?
A) make individual contributions identifiable
B) make individuals feel like they are making a valuable contribution to the group
C) keep the group as small as possible
D) all of the above correct answers D) all of the above
Not only does Bort get to assemble the entire toaster, he is also responsible for checking to see if
the toaster meets quality standards. In addition, Bort determines the pace at which he works and
schedules repairs for the equipment used to make the components for the toaster. This best
describes job...
A) engineering
B) rotation
C) enrichment
D) sociotechnical systems
E) none of the above correct answers C) enrichment (does more than the normal person does)
According to Hackman and Oldham's job characteristics model, the three critical psychological
states are
A) growth-need-strength, MPS, autonomy
B) skill variety, autonomy, feedback
C) knowledge of results, responsibility, meaningfulness
D) loving, touching, squeezing correct answers C) knowledge of results, responsibility,
meaningfulness
Donny and Marie are reliant on each other to make their music magic. This relationship is most
characteristic of ________________ interdependence.
, A) sequential
B) reciprocal
C) pooled
D) linear
E) none of the above correct answers B) reciprocal
Which of the following is an individual difference factor in Hackman & Oldham's job
characteristics model?
A) autonomy
B) task identity
C) skill variety
D) (job) feedback
E) none of the above correct answers E) none of the above
Which of the following is used to calculate MPS?
A) task identity
B) skill variety
C) autonomy
D) A and B
E) all of the above correct answers E) all of the above
Which of the following is most likely a statement made by a person with an accommodating
conflict handling style?
A) "If it makes other people happy, I am all for it"
B) "I insist that my position be accepted during a disagreement."
C) "I give in to others if they are willing to meet me halfway."
D) "I try to dig into an issue and find a solution good for all of us." correct answers A) "If it
makes other people happy, I am all for it"
Homer's group is having a conflict over who will lead the group. According to the five-stage
model of group/team development, the next stage will be
A) performing
B) norming
C) forming
D) adjourning
E) none of the above correct answers B) norming
Juby convened a group to help deal with a sudden increase of complaints about customer service.
This group can be best described as a(n) _____________ group.
A) friendship
B) taskforce
C) informal
D) self-managed
E) all of the above correct answers B) taskforce
The five stages of group development (in order) are: forming, norming, storming, performing,
and adjourning. This statement is
A) true
B) false correct answers B) false
Forming, storming, norming, performing, adjourning
Which of the following is NOT a symptom of groupthink?
A) collective rationalization
B) self-appointed mindguards
C) an illusion of vulnerability
,D) self (individual) censorship
E) none of the above correct answers C) illusion of vulnerability
Which of the following was identified as a way to reduce social loafing?
A) make individual contributions identifiable
B) make individuals feel like they are making a valuable contribution to the group
C) keep the group as small as possible
D) all of the above correct answers D) all of the above
Not only does Bort get to assemble the entire toaster, he is also responsible for checking to see if
the toaster meets quality standards. In addition, Bort determines the pace at which he works and
schedules repairs for the equipment used to make the components for the toaster. This best
describes job...
A) engineering
B) rotation
C) enrichment
D) sociotechnical systems
E) none of the above correct answers C) enrichment (does more than the normal person does)
According to Hackman and Oldham's job characteristics model, the three critical psychological
states are
A) growth-need-strength, MPS, autonomy
B) skill variety, autonomy, feedback
C) knowledge of results, responsibility, meaningfulness
D) loving, touching, squeezing correct answers C) knowledge of results, responsibility,
meaningfulness
Donny and Marie are reliant on each other to make their music magic. This relationship is most
characteristic of ________________ interdependence.
, A) sequential
B) reciprocal
C) pooled
D) linear
E) none of the above correct answers B) reciprocal
Which of the following is an individual difference factor in Hackman & Oldham's job
characteristics model?
A) autonomy
B) task identity
C) skill variety
D) (job) feedback
E) none of the above correct answers E) none of the above
Which of the following is used to calculate MPS?
A) task identity
B) skill variety
C) autonomy
D) A and B
E) all of the above correct answers E) all of the above
Which of the following is most likely a statement made by a person with an accommodating
conflict handling style?
A) "If it makes other people happy, I am all for it"
B) "I insist that my position be accepted during a disagreement."
C) "I give in to others if they are willing to meet me halfway."
D) "I try to dig into an issue and find a solution good for all of us." correct answers A) "If it
makes other people happy, I am all for it"
