• Question 1
2 out of 2 points
An "I" message consists of three parts: the specific behavior, the resulting feeling
you experienced because of the behavior, and the .
Answers non-verbal aspect of the message
:
verbal response to it
tangible effect on you
indirect connotations of that message
• Question 2
0 out of 2 points
Which of the following is NOT true regarding communication?
Answers The sending of a message from source to receiver constitutes one-
: way communication.
Two-way communication guarantees agreement and ensures
understanding.
Feedback is an essential component for two-way communication.
Feedback allows the receiver to clarify and confirm the sender's
message.
• Question 3
2 out of 2 points
When a message needs to be sent, a communicator the message according
to his or her own perceptions, experiences, and abilities.
Answers decodes
:
modulates
encodes
, interprets
• Question 4
2 out of 2 points
In the stage of team development, the primary task is to tie up loose ends
and complete final follow-up on projects.
Answers norming
:
storming
adjourning
performing
• Question 5
0 out of 2 points
Which of the following statements is true of a task force?
Answers It is more expensive to form a task force than hiring outside
: consultants.
It allows management to allocate resources at will to various projects
as the needs of the company change.
It is required to coordinate work without ongoing direction from a
supervisor or manager.
It operates across time, space, and organizational boundaries using
means other than face-to-face meetings.
• Question 6
2 out of 2 points
Steve has the tendency to postpone his work and is least stressed about meeting
deadlines. As a result, it becomes problematic for his team to complete a project
on time. Steve best exemplifies a(n) .
Answers:
procrastinator
social loafer
, arbitrator
absentee member
• Question 7
2 out of 2 points
Stephen Covey refers to the concept of gaining self-awareness through
understanding how others view us and how we are shaped by others' opinions of
us as the .
Answers: glass ceiling
social mirror
learning curve
catch-22 situation
• Question 8
2 out of 2 points
is best described as the act of sharing your thoughts, feelings, and ideas
with others without self-deception, without distortion.
Answers
: Self-disclosure
Groupthink
Self-realization
Stereotyping
• Question 9
2 out of 2 points
Which of the following statements is true about attitudes?
Answers:
Attitudes can vary from situation to situation.
Attitudes are the most stable facets of our personality.
Attitudes are more difficult to influence than our behaviors or values.
2 out of 2 points
An "I" message consists of three parts: the specific behavior, the resulting feeling
you experienced because of the behavior, and the .
Answers non-verbal aspect of the message
:
verbal response to it
tangible effect on you
indirect connotations of that message
• Question 2
0 out of 2 points
Which of the following is NOT true regarding communication?
Answers The sending of a message from source to receiver constitutes one-
: way communication.
Two-way communication guarantees agreement and ensures
understanding.
Feedback is an essential component for two-way communication.
Feedback allows the receiver to clarify and confirm the sender's
message.
• Question 3
2 out of 2 points
When a message needs to be sent, a communicator the message according
to his or her own perceptions, experiences, and abilities.
Answers decodes
:
modulates
encodes
, interprets
• Question 4
2 out of 2 points
In the stage of team development, the primary task is to tie up loose ends
and complete final follow-up on projects.
Answers norming
:
storming
adjourning
performing
• Question 5
0 out of 2 points
Which of the following statements is true of a task force?
Answers It is more expensive to form a task force than hiring outside
: consultants.
It allows management to allocate resources at will to various projects
as the needs of the company change.
It is required to coordinate work without ongoing direction from a
supervisor or manager.
It operates across time, space, and organizational boundaries using
means other than face-to-face meetings.
• Question 6
2 out of 2 points
Steve has the tendency to postpone his work and is least stressed about meeting
deadlines. As a result, it becomes problematic for his team to complete a project
on time. Steve best exemplifies a(n) .
Answers:
procrastinator
social loafer
, arbitrator
absentee member
• Question 7
2 out of 2 points
Stephen Covey refers to the concept of gaining self-awareness through
understanding how others view us and how we are shaped by others' opinions of
us as the .
Answers: glass ceiling
social mirror
learning curve
catch-22 situation
• Question 8
2 out of 2 points
is best described as the act of sharing your thoughts, feelings, and ideas
with others without self-deception, without distortion.
Answers
: Self-disclosure
Groupthink
Self-realization
Stereotyping
• Question 9
2 out of 2 points
Which of the following statements is true about attitudes?
Answers:
Attitudes can vary from situation to situation.
Attitudes are the most stable facets of our personality.
Attitudes are more difficult to influence than our behaviors or values.
