Correct Answers – Comprehensive Airport Operations and
Administration Review
comprehensive knowledge of airport operations, including airfield layout,
terminal management, FAA regulations, safety protocols, environmental
planning, security, and financial oversight. It prepares students to handle real-
world airport administrative and operational challenges, focusing on efficiency,
compliance, and strategic planning within the aviation industry.
What is the geographic area from which you get your passengers from? Area that you have local
control over passengers - CORRECT ANSWER-Catchmet Area
What is leakage? - CORRECT ANSWER-*When passenger leave your catchmet area to another
airport.
*Typically, you want to bring in passengers from outside of the catchmet area
What is air service development? - CORRECT ANSWER-*Non-participating/New airlines
*Frequencies of flights
*New markets
- Its all kinds of things. More than just bringing in new airlines to a market
Airlines look at different kinds of data - CORRECT ANSWER-*Is the market sustainable?
*What are the airports cost?
*What is the business community like?
*Is the area growing or declining?
*What are the business habits and travel habits of businesses in the area?
-This even goes back to the Airport Master Plan and forecasting aviation activities.
What are the two primary things in the media that airports and airlines use? - CORRECT ANSWER-
1. Publicity
2. Public Information
*These things when used correctly can help an airport
, Ex:
-Information abt projects going on
-Information to the general public abt accidents/incidents and letting them know what is happening
-Social media and posting info out there
What does the airport do in terms of media/publicity/& Public information for things that can have a
negative effect? - CORRECT ANSWER-*The university works with the Office Communications and
Marketing.
*They allow us to talk to media abt airport things.
*If anything happens negatively:
-They call office communication and marketing to help manage the information.
-Use internal resources for negative situations.
What are some of the things that makes information newsworthy or a news story? - CORRECT
ANSWER-*If there is something unique about it.
*If it is controversial/conflict.
*If high profile people are involved.
*If it is local.
-This is important because if you want to promote something going on at an airport, or if something
happens you need to be prepared and have them want to come to you for information
When doing Air service Development, what are acceptable and non-acceptable incentives? -
CORRECT ANSWER-Acceptable/Permissible Incentives
*Promoting competition at an airport
*Cooperative advertising
*Waivers of fees
*Discounted landing or other fees during a promotional period
Non-Acceptable/Unacceptable Incentives
*Subsidies
*Paying for leased property not owned by airport on behalf of the air carrier
*Making direct payments to carriers to defer cost