SCAN TRAINING 2025 EXAM QUESTIONS AND ANSWERS
On the SCAN Marketing Storefront, there will be new marketing materials coming soon for the 2025
AEP? - CORRECT ANSWER✅✅True
Whenever | have questions about SCAN Health plan, | can: - CORRECT ANSWER✅✅Review my Sales
Agent Guide and Sales Tools on www.SCANAgentPortal.com
True or False. In following with our Code of Conduct, you can call SCAN's EthicsPoint Hotline: 1-877-863-
3362 or go to www.ethicspoint.com to report Fraud, Waste and Abuse to SCAN. - CORRECT
ANSWER✅✅True
Which document should be completed with EVERY enrollment to ensure we coordinate care
appropriately for your client, our new SCAN member? - CORRECT ANSWER✅✅Receipt of Application
form
What new tailored plan will SCAN be offering in 2025? - CORRECT ANSWER✅✅Evergreen
In regard to SCAN's Code of Conduct, it's our written commitment to follow SCAN's ethical standards to:
- CORRECT ANSWER✅✅All of the above
Per CMS guidelines, what document MUST be shown and explained to every prospect when conducting
a sales presentation? - CORRECT ANSWER✅✅Benefit Highlight
What is the new True out of Pocket Max (TrOOP) that members will experience in 2025? - CORRECT
ANSWER✅✅5000
Who should you instruct your client to call if they are having issues with a bill they received? - CORRECT
ANSWER✅✅1-800-Medicare
In regard to SCAN's Code of Conduct, it's our written commitment to follow SCAN's ethical standards to:
- CORRECT ANSWER✅✅Represent SCAN honestly
On the SCAN Marketing Storefront, there will be new marketing materials coming soon for the 2025
AEP? - CORRECT ANSWER✅✅True
Whenever | have questions about SCAN Health plan, | can: - CORRECT ANSWER✅✅Review my Sales
Agent Guide and Sales Tools on www.SCANAgentPortal.com
True or False. In following with our Code of Conduct, you can call SCAN's EthicsPoint Hotline: 1-877-863-
3362 or go to www.ethicspoint.com to report Fraud, Waste and Abuse to SCAN. - CORRECT
ANSWER✅✅True
Which document should be completed with EVERY enrollment to ensure we coordinate care
appropriately for your client, our new SCAN member? - CORRECT ANSWER✅✅Receipt of Application
form
What new tailored plan will SCAN be offering in 2025? - CORRECT ANSWER✅✅Evergreen
In regard to SCAN's Code of Conduct, it's our written commitment to follow SCAN's ethical standards to:
- CORRECT ANSWER✅✅All of the above
Per CMS guidelines, what document MUST be shown and explained to every prospect when conducting
a sales presentation? - CORRECT ANSWER✅✅Benefit Highlight
What is the new True out of Pocket Max (TrOOP) that members will experience in 2025? - CORRECT
ANSWER✅✅5000
Who should you instruct your client to call if they are having issues with a bill they received? - CORRECT
ANSWER✅✅1-800-Medicare
In regard to SCAN's Code of Conduct, it's our written commitment to follow SCAN's ethical standards to:
- CORRECT ANSWER✅✅Represent SCAN honestly
