Transition to Professional Practice Final Exam
comprehensive revision material in
statements-correct answer form. This covers
the whole topic all-round. #A+#2025
professionalism - Correct Answers-the conduct, aims, or qualities that characterize or mark a
profession or a professional person, a skill or behavior that goes beyond what an ordinary
person would gave done, can be unrelated to competence, has to do less with what you do and
more to do with how you produce those results
-attendance is constant and timely, accountability, willingness to go the extra mile,
communicate respectfully to everyone, stay calm & focused, even in the most difficult of
situations, don't gossip, be a good communicator & use good judgement
compassion fatigue - Correct Answers-the "cost" of caring, stress resulting from caring for
others, can be external (outside of work) or internal (within the workplace)
emotional intelligence - Correct Answers-being aware of your feelings, managing emotions,
motivating one's self, recognizing emotions in others, handling relationships positively
management - Correct Answers-process of effectively working with people, usually assigned to
the supervisor of the team, coordinates agendas, sets time limits, facilitates group functioning,
ensures organizational task & goals are completed, maintains balance & direction
4 fxns of the manager - Correct Answers--planning: what are our goals?
,-organizing: how will we achieve these goals?
-direction: who will I delegate to?
-controlling: when & how will things be done?
4 theories of management - Correct Answers--traditional (Bureaucratic)
-Behavioral (human interaction)
-systems theory
-contingency theory (motivational)
traditional (management) theory - Bureaucratic - Correct Answers-theory w/ strict orders &
rules, hierarchy, establishing strong lines of authority and control
behavioral (management) theory - human interaction - Correct Answers-theory that helps to
maintain stable & satisfied workforce, focuses on attitudes & needs of employee (outside of
workplace), taking a special interest in the employees makes them feel like a group
systems (management) theory - Correct Answers-theory which proposes that businesses consist
of multiple components that work together so that the larger system can function optimally,
focus on all individuals affected by a decision
contingency (management) theory - motivational - Correct Answers-theory that uses all of the
theories to determine what motivates people to make choices and develop the most effective
methods to complete the work that needs to be done
3 management styles - Correct Answers--autocratic: authoritarian w/ no input from the staff
-democratic: people-oriented & asks opinions
-Laissez-Faire: little direction or control
, leadership - Correct Answers-a way of behaving-not a job or a style, a leader models change,
establishes trust, sets the pace, & creates a vision, is effective at influencing others without
threats, causes others to respond not because they HAVE to because they WANT to
5 theories of leadership - Correct Answers--great man theory/trait theory
-situational & contingency theory
-interactional leadership theory
-transactional
-transformational
great man (leadership) thoery - Correct Answers-theory that believes that desired traits are
inherited
situational & contingency (leadership) theory - Correct Answers-theory that leadership should
be individualized & flexible
interactional (leadership) theory - Correct Answers-leadership theory that believes developing
trust in relationships promotes teamwork
transactional (leadership) theory - Correct Answers-theory that focuses on the task at hand &
getting it done, involves incentives, telling, commanding, & ordering
transformational (leadership) theory - Correct Answers-theory which has a strong clear vision
achieved by listening, observing, & analyzing
leadership vs management - Correct Answers--focus on effectiveness, create vision, take risks,
deal w/ people & relationships, initiate innovation, looks to the horizon, coach
comprehensive revision material in
statements-correct answer form. This covers
the whole topic all-round. #A+#2025
professionalism - Correct Answers-the conduct, aims, or qualities that characterize or mark a
profession or a professional person, a skill or behavior that goes beyond what an ordinary
person would gave done, can be unrelated to competence, has to do less with what you do and
more to do with how you produce those results
-attendance is constant and timely, accountability, willingness to go the extra mile,
communicate respectfully to everyone, stay calm & focused, even in the most difficult of
situations, don't gossip, be a good communicator & use good judgement
compassion fatigue - Correct Answers-the "cost" of caring, stress resulting from caring for
others, can be external (outside of work) or internal (within the workplace)
emotional intelligence - Correct Answers-being aware of your feelings, managing emotions,
motivating one's self, recognizing emotions in others, handling relationships positively
management - Correct Answers-process of effectively working with people, usually assigned to
the supervisor of the team, coordinates agendas, sets time limits, facilitates group functioning,
ensures organizational task & goals are completed, maintains balance & direction
4 fxns of the manager - Correct Answers--planning: what are our goals?
,-organizing: how will we achieve these goals?
-direction: who will I delegate to?
-controlling: when & how will things be done?
4 theories of management - Correct Answers--traditional (Bureaucratic)
-Behavioral (human interaction)
-systems theory
-contingency theory (motivational)
traditional (management) theory - Bureaucratic - Correct Answers-theory w/ strict orders &
rules, hierarchy, establishing strong lines of authority and control
behavioral (management) theory - human interaction - Correct Answers-theory that helps to
maintain stable & satisfied workforce, focuses on attitudes & needs of employee (outside of
workplace), taking a special interest in the employees makes them feel like a group
systems (management) theory - Correct Answers-theory which proposes that businesses consist
of multiple components that work together so that the larger system can function optimally,
focus on all individuals affected by a decision
contingency (management) theory - motivational - Correct Answers-theory that uses all of the
theories to determine what motivates people to make choices and develop the most effective
methods to complete the work that needs to be done
3 management styles - Correct Answers--autocratic: authoritarian w/ no input from the staff
-democratic: people-oriented & asks opinions
-Laissez-Faire: little direction or control
, leadership - Correct Answers-a way of behaving-not a job or a style, a leader models change,
establishes trust, sets the pace, & creates a vision, is effective at influencing others without
threats, causes others to respond not because they HAVE to because they WANT to
5 theories of leadership - Correct Answers--great man theory/trait theory
-situational & contingency theory
-interactional leadership theory
-transactional
-transformational
great man (leadership) thoery - Correct Answers-theory that believes that desired traits are
inherited
situational & contingency (leadership) theory - Correct Answers-theory that leadership should
be individualized & flexible
interactional (leadership) theory - Correct Answers-leadership theory that believes developing
trust in relationships promotes teamwork
transactional (leadership) theory - Correct Answers-theory that focuses on the task at hand &
getting it done, involves incentives, telling, commanding, & ordering
transformational (leadership) theory - Correct Answers-theory which has a strong clear vision
achieved by listening, observing, & analyzing
leadership vs management - Correct Answers--focus on effectiveness, create vision, take risks,
deal w/ people & relationships, initiate innovation, looks to the horizon, coach
