Test Bank For Operations and Supply Chain Management, 17th Edition by F. Robert Jacobs All Chapters 1 - 22 LATEST

TEST BANK OPERATIONS AND SUPPLY CHAIN
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n MANAGEMENT, 17TH EDITIONn n




n BY F. ROBERT JACOBS AND RICHARD CHASE
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Chapters 1 - 22 | Complete
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, n n TABLE OF CONTENTS b b


Chapter 1: Introduction n n




Chapter 2: Strategy n n




Chapter 3: Design of Products and
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n Services Chapter 4: Projects
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Chapter 5: Strategic Capacity Management
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n Chapter 6: Learning Curves
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Chapter 7: Manufacturing Processes
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n Chapter 8: Facility Layout
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Chapter 9: Service Processes
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Chapter 10: Waiting Line Analysis and
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n Simulation Chapter 11: Process Design and
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n Analysis

Chapter 12: Quality Management
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n Chapter 13: Statistical Quality Control
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n Chapter 14: Lean Supply Chains
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n Chapter 15: Logistics and Distribution
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Management Chapter 16: Global Sourcing and n n n n




n Procurement Chapter 17: The Internet of n n n n




n Things and ERP
n n Chapter 18: Forecasting n n




Chapter 19: Sales and Operations Planning
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n Chapter 20: Inventory Management
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Chapter 21: Material Requirements Planning
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n Chapter 22: Workcenter Scheduling
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,Chapter 01 n




Efficiency means doing the right things to create the most value for the company.
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FALSE

Efficiency means doing something at the lowest possible cost.
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1. Effectiveness means doing the right things to create the most value for the company.
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TRUE

Effectiveness means doing the right things to create the most value for the company.
n n n n n n n n n n n n n




AACSB: Analytical Thinking
n n



Blooms:
Remember n



Difficulty: n



1 n



Easy
n Learning n Objective: 01-04 Evaluate the
n n n



efficiency of n n



a firm. Topic: n n



Efficiency, n



Effectiveness, and
n n



Value n




2. A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In
n n n n n n n n n n n n n n n




n operations management terms, we could refer to this doctor as being efficient but not effective.
n n n n n n n n n n n n n




TRUE

Efficiency means doing something at the lowest possible cost. Effectiveness means doing the right things to
n n n n n n n n n n n n n n n




n create the most value. The
n n doctor performed the surgery without error. Because the patient died, no
n n n n n n n n n n n n




n value was created.
n n




AACSB: Analytical Thinking
n n



Blooms:
Analyze n



Difficulty: n



2 n



Medium
n Learning n Objective: 01-04 Evaluate the
n n n



efficiency of n n



a firm. Topic: n n



Efficiency, n



Effectiveness, and
n n



Value n




3. A worker can be efficient without being effective.
n n n n n n n




TRUE

Efficiency means doing something at the lowest possible cost. Effectiveness means doing the right things to
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n create the most value.
n These are different things.
n n n n n




AACSB: Analytical

, nThinking Blooms:
nUnderstand
nDifficulty: 2
Medium
Learning n Objective: n 01-04 n Evaluate n the efficiency of
n n



a firm. Topic:
n n



Efficiency,
n



n Effectiveness, and n



Value
n