HIGH-PERFORMANCE WORK SYSTEMS & JOB SATISFACTION
– 2025 HR AND ORGANIZATIONAL BEHAVIOR PRACTICE 250
QUESTIONS WITH VERIFIED ANSWERS WITH MOST TESTED
QUESTIONS
THIS RESOURCE PROVIDES A TARGETED REVIEW OF HIGH-PERFORMANCE WORK PRACTICES, JOB
SATISFACTION FACTORS, AND EMPLOYEE WITHDRAWAL BEHAVIORS. THE QUESTIONS FOCUS ON
RECOGNIZING SYSTEM COMPONENTS, UNDERSTANDING EMPLOYEE PSYCHOLOGY, AND
IDENTIFYING EFFECTIVE MANAGEMENT RESPONSES TO DISSATISFACTION. IDEAL FOR STUDENTS
STUDYING HUMAN RESOURCE MANAGEMENT, ORGANIZATIONAL BEHAVIOR, OR PREPARING FOR
BUSINESS CERTIFICATION EXAMS.
aResearch shows that organizations utilizing high-performance practices usually experience
1. high levels of employee turnover
2. increased productivity
3. lower profit margins
4. decreased productivity - CORRECT ANSWER-increased productivity
What three elements are part of a high-performance work system?
-reward systems
-task design
-competitive alliances
-education level
-information systems - CORRECT ANSWER--reward systems
-task design
-information systems
palo no longer lieks his job and instead of just quitting, he shows up late for work and calls in sick
every Monday. This demonstrates a form of _______ job withdrawal
-psychosocial
-psychological
-mental
-physical - CORRECT ANSWER-physical
,how might a manager best handle an employee who is dissatisfied because of circumstances related
to the job?
-reduce the employees workload
-offer outplacement counseling
-terminate the employee
-provide a job tansfer - CORRECT ANSWER-provide a job transfer
employees who feel a low level of job involvement are liekly to
-break the glass ceiling
-stop identifying themselves with the job
-feel no loss of self-esteem while performing poorly on the job
-feel that the job is important to their lives - CORRECT ANSWER-stop identifying themselves
with the job
feel no loss of self-esteem while performing poorly on the job
an employee who is dissatisfied because of organizational policies or practices may have the
dissatisfaction resolved through a job transfer. true or false - CORRECT ANSWER-false
which of the following psychological characteristics do employees with high levels of job satisfaction
tend to have?
-determination to act in the face of uncertainty
-intense focus on individual successes and failures
-thinking of their career in terms of the big picture
-sharing knowledge with less experienced employees - CORRECT ANSWER--determination to
act in the face of uncertainty
-thinking of their career in terms of the big picture
-sharing knowledge with less experienced employees
job _________ invovles taking measures to make a job more interesting
-ambiguity
-complexity
,-withdrawal
-engagement - CORRECT ANSWER--complexity
what technique is a process of formally identifying expectations associated with a role?
-job enrichment
-role overload
-role analysis
-job expansion - CORRECT ANSWER-role analysis
to increase the chances of hiring and retaining people with a positive attitude about work, hiring
managers should look for candidates with which of the folloiwng characteristics?
-negative affectivity
-tendency toward pessimism
-predisposition to being satisfied
dissatisfaction with the status quo. - CORRECT ANSWER-predisposition to being satisfied
employees tend to feel most satisfied with jobs that
-include little oversight from superiors
offer a minimal workload
-are related to the workers core values
-are simple and repetitive - CORRECT ANSWER-
which of the following are steps found in the role analysis technique?
-members of a role set write expectations for the role
-the group modifies its list of the role's duties and behaviors
-values and beliefs are listed according to the role
-roles are assigned a financial correlation - CORRECT ANSWER--members of a role set write
expectations for the role
-the group modifies its list of the role's duties and behaviors
the Job Descriptive Index is a way of measuring job ____________.
, -transfers
-complexity
-outsourcing
-satisfaction - CORRECT ANSWER--satisfaction
At a manufacturig aacility, entry-level accountants are paid $42,000 and entry level mechanical
engineers are paid $55,000. This shows how the relative pay varies for diferent jobs at the compny
and is an example of job ________.
discrimination
structure
security
benefits - CORRECT ANSWER--structure
the pay policy resulting from job structure and pay level decisions is called the pay __________.
-pyramid
-structure
-scale
-plan - CORRECT ANSWER--structure
when designing a pay structure, human resources departments consider which of the following?
-market forces
-principles of fairness
-legal requirements
-each individuals abilities and qualifications - CORRECT ANSWER--market forces
-principles of fairness
-legal requirements
the relative pay for various positions within a company is called __________.
-piecework rate
-pay structure
-job structure
– 2025 HR AND ORGANIZATIONAL BEHAVIOR PRACTICE 250
QUESTIONS WITH VERIFIED ANSWERS WITH MOST TESTED
QUESTIONS
THIS RESOURCE PROVIDES A TARGETED REVIEW OF HIGH-PERFORMANCE WORK PRACTICES, JOB
SATISFACTION FACTORS, AND EMPLOYEE WITHDRAWAL BEHAVIORS. THE QUESTIONS FOCUS ON
RECOGNIZING SYSTEM COMPONENTS, UNDERSTANDING EMPLOYEE PSYCHOLOGY, AND
IDENTIFYING EFFECTIVE MANAGEMENT RESPONSES TO DISSATISFACTION. IDEAL FOR STUDENTS
STUDYING HUMAN RESOURCE MANAGEMENT, ORGANIZATIONAL BEHAVIOR, OR PREPARING FOR
BUSINESS CERTIFICATION EXAMS.
aResearch shows that organizations utilizing high-performance practices usually experience
1. high levels of employee turnover
2. increased productivity
3. lower profit margins
4. decreased productivity - CORRECT ANSWER-increased productivity
What three elements are part of a high-performance work system?
-reward systems
-task design
-competitive alliances
-education level
-information systems - CORRECT ANSWER--reward systems
-task design
-information systems
palo no longer lieks his job and instead of just quitting, he shows up late for work and calls in sick
every Monday. This demonstrates a form of _______ job withdrawal
-psychosocial
-psychological
-mental
-physical - CORRECT ANSWER-physical
,how might a manager best handle an employee who is dissatisfied because of circumstances related
to the job?
-reduce the employees workload
-offer outplacement counseling
-terminate the employee
-provide a job tansfer - CORRECT ANSWER-provide a job transfer
employees who feel a low level of job involvement are liekly to
-break the glass ceiling
-stop identifying themselves with the job
-feel no loss of self-esteem while performing poorly on the job
-feel that the job is important to their lives - CORRECT ANSWER-stop identifying themselves
with the job
feel no loss of self-esteem while performing poorly on the job
an employee who is dissatisfied because of organizational policies or practices may have the
dissatisfaction resolved through a job transfer. true or false - CORRECT ANSWER-false
which of the following psychological characteristics do employees with high levels of job satisfaction
tend to have?
-determination to act in the face of uncertainty
-intense focus on individual successes and failures
-thinking of their career in terms of the big picture
-sharing knowledge with less experienced employees - CORRECT ANSWER--determination to
act in the face of uncertainty
-thinking of their career in terms of the big picture
-sharing knowledge with less experienced employees
job _________ invovles taking measures to make a job more interesting
-ambiguity
-complexity
,-withdrawal
-engagement - CORRECT ANSWER--complexity
what technique is a process of formally identifying expectations associated with a role?
-job enrichment
-role overload
-role analysis
-job expansion - CORRECT ANSWER-role analysis
to increase the chances of hiring and retaining people with a positive attitude about work, hiring
managers should look for candidates with which of the folloiwng characteristics?
-negative affectivity
-tendency toward pessimism
-predisposition to being satisfied
dissatisfaction with the status quo. - CORRECT ANSWER-predisposition to being satisfied
employees tend to feel most satisfied with jobs that
-include little oversight from superiors
offer a minimal workload
-are related to the workers core values
-are simple and repetitive - CORRECT ANSWER-
which of the following are steps found in the role analysis technique?
-members of a role set write expectations for the role
-the group modifies its list of the role's duties and behaviors
-values and beliefs are listed according to the role
-roles are assigned a financial correlation - CORRECT ANSWER--members of a role set write
expectations for the role
-the group modifies its list of the role's duties and behaviors
the Job Descriptive Index is a way of measuring job ____________.
, -transfers
-complexity
-outsourcing
-satisfaction - CORRECT ANSWER--satisfaction
At a manufacturig aacility, entry-level accountants are paid $42,000 and entry level mechanical
engineers are paid $55,000. This shows how the relative pay varies for diferent jobs at the compny
and is an example of job ________.
discrimination
structure
security
benefits - CORRECT ANSWER--structure
the pay policy resulting from job structure and pay level decisions is called the pay __________.
-pyramid
-structure
-scale
-plan - CORRECT ANSWER--structure
when designing a pay structure, human resources departments consider which of the following?
-market forces
-principles of fairness
-legal requirements
-each individuals abilities and qualifications - CORRECT ANSWER--market forces
-principles of fairness
-legal requirements
the relative pay for various positions within a company is called __________.
-piecework rate
-pay structure
-job structure
