State Farm Estimatics Exam (2024/2025)
Verified and Complete Solutions
Course
State Farm Estimatics
✅ 1. Question: What does “R&I” stand for in an estimate?
A. Replace and Identify
B. Repair and Inspect
C. Remove and Install
D. Restore and Improve
Correct Answer: C. Remove and Install
Rationale:
R&I is used when a part is temporarily removed and reinstalled (usually for access), not
replaced. Labor time is charged, but no new part is added.
✅ 2. Question: When should a supplement be written?
A. To adjust for shop discounts
B. When new damage is discovered after teardown or during repair
C. When the customer wants a faster turnaround
D. If a part is unavailable
Correct Answer: B. When new damage is discovered after teardown or during repair
Rationale:
A supplement is required when additional, previously unseen damage or costs arise during the
repair process.
✅ 3. Question: Which part type is considered used but OEM?
A. Recycled
B. Aftermarket
C. Remanufactured
D. Reconditioned
Correct Answer: A. Recycled
Rationale:
Recycled parts are OEM parts taken from salvage vehicles. They are used, but maintain
original manufacturer specs.
,✅ 4. Question: A vehicle's ADAS camera was removed during windshield
replacement. What must be done before returning the vehicle to the customer?
A. Add wax coating
B. Calibrate the ADAS camera per OEM procedures
C. Replace the hood
D. Reinstall the wipers
Correct Answer: B. Calibrate the ADAS camera per OEM procedures
Rationale:
Advanced Driver Assistance Systems (ADAS) require recalibration after part removal or
replacement to ensure system accuracy and safety.
✅ 5. Question: What does a blue dot next to a line item in CCC ONE indicate?
A. The part is ordered
B. It’s on backorder
C. The item has been manually modified
D. It's been approved
Correct Answer: C. The item has been manually modified
Rationale:
A blue dot flags manual entries or overrides such as labor time edits, part type changes, or
custom notes.
✅ 6. Question: Which of the following best defines “feather, prime, and block”?
A. Replacing the basecoat only
B. Painting panels one at a time
C. Prepping a repaired panel for paint by smoothing transitions
D. Buffing and waxing a finished vehicle
Correct Answer: C. Prepping a repaired panel for paint by smoothing transitions
Rationale:
Feather, prime, and block ensures the surface is smooth and even after repair, crucial for
quality paint finish.
,✅ 7. Question: What is the main reason for performing a pre-repair diagnostic
scan?
A. To clear old codes
B. To determine if the vehicle has a turbo
C. To detect hidden electronic issues related to the loss
D. To verify if it passed inspection
Correct Answer: C. To detect hidden electronic issues related to the loss
Rationale:
A pre-repair scan identifies fault codes (DTCs) that may not be visibly apparent but are related
to collision damage.
✅ 8. Question: What is a labor rate profile used for in CCC ONE?
A. To determine parts vendors
B. To calculate correct hourly labor costs for each labor type
C. To assign color codes
D. To estimate vehicle weight
Correct Answer: B. To calculate correct hourly labor costs for each labor type
Rationale:
A labor rate profile lists the hourly rates for body, paint, frame, and mechanical labor used
in cost calculations.
✅ 9. Question: What does “blend adjacent panel” mean?
A. Remove it
B. Match texture only
C. Gradually apply color to a neighboring panel to ensure a color match
D. Paint it twice
Correct Answer: C. Gradually apply color to a neighboring panel to ensure a color match
Rationale:
Blending is a refinishing technique that creates a seamless color transition between newly
painted and existing panels.
✅ 10. Question: When replacing a bumper cover that includes parking sensors,
what must be done?
, A. Nothing extra
B. Change the license plate
C. Replace all body clips
D. Reprogram or calibrate the sensors, if required
Correct Answer: D. Reprogram or calibrate the sensors, if required
Rationale:
Sensors built into bumpers may need calibration or relearning to function properly after
removal or replacement.
✅ 11. Question: Which panel is typically blended when replacing a door on a metallic-
painted vehicle?
A. Tire
B. Hood
C. Fender and quarter panel
D. Roof
Correct Answer: C. Fender and quarter panel
Rationale:
When replacing a door, adjacent panels (fender and quarter) are blended to match metallic
paint for seamless appearance.
✅ 12. Question: What is the function of a supplement in an estimate?
A. Adjust the deductible
B. Add unrelated cosmetic repairs
C. Add approved new findings to the original estimate
D. Cancel the initial claim
Correct Answer: C. Add approved new findings to the original estimate
Rationale:
A supplement adds new parts, labor, or procedures discovered during disassembly or repair,
not included in the original estimate.
✅ 13. Question: Why would an estimator choose an OEM part over an aftermarket one?
A. It is lighter
B. Customer preference
C. Fit, finish, or safety concerns with the aftermarket part
D. To increase the estimate total
Verified and Complete Solutions
Course
State Farm Estimatics
✅ 1. Question: What does “R&I” stand for in an estimate?
A. Replace and Identify
B. Repair and Inspect
C. Remove and Install
D. Restore and Improve
Correct Answer: C. Remove and Install
Rationale:
R&I is used when a part is temporarily removed and reinstalled (usually for access), not
replaced. Labor time is charged, but no new part is added.
✅ 2. Question: When should a supplement be written?
A. To adjust for shop discounts
B. When new damage is discovered after teardown or during repair
C. When the customer wants a faster turnaround
D. If a part is unavailable
Correct Answer: B. When new damage is discovered after teardown or during repair
Rationale:
A supplement is required when additional, previously unseen damage or costs arise during the
repair process.
✅ 3. Question: Which part type is considered used but OEM?
A. Recycled
B. Aftermarket
C. Remanufactured
D. Reconditioned
Correct Answer: A. Recycled
Rationale:
Recycled parts are OEM parts taken from salvage vehicles. They are used, but maintain
original manufacturer specs.
,✅ 4. Question: A vehicle's ADAS camera was removed during windshield
replacement. What must be done before returning the vehicle to the customer?
A. Add wax coating
B. Calibrate the ADAS camera per OEM procedures
C. Replace the hood
D. Reinstall the wipers
Correct Answer: B. Calibrate the ADAS camera per OEM procedures
Rationale:
Advanced Driver Assistance Systems (ADAS) require recalibration after part removal or
replacement to ensure system accuracy and safety.
✅ 5. Question: What does a blue dot next to a line item in CCC ONE indicate?
A. The part is ordered
B. It’s on backorder
C. The item has been manually modified
D. It's been approved
Correct Answer: C. The item has been manually modified
Rationale:
A blue dot flags manual entries or overrides such as labor time edits, part type changes, or
custom notes.
✅ 6. Question: Which of the following best defines “feather, prime, and block”?
A. Replacing the basecoat only
B. Painting panels one at a time
C. Prepping a repaired panel for paint by smoothing transitions
D. Buffing and waxing a finished vehicle
Correct Answer: C. Prepping a repaired panel for paint by smoothing transitions
Rationale:
Feather, prime, and block ensures the surface is smooth and even after repair, crucial for
quality paint finish.
,✅ 7. Question: What is the main reason for performing a pre-repair diagnostic
scan?
A. To clear old codes
B. To determine if the vehicle has a turbo
C. To detect hidden electronic issues related to the loss
D. To verify if it passed inspection
Correct Answer: C. To detect hidden electronic issues related to the loss
Rationale:
A pre-repair scan identifies fault codes (DTCs) that may not be visibly apparent but are related
to collision damage.
✅ 8. Question: What is a labor rate profile used for in CCC ONE?
A. To determine parts vendors
B. To calculate correct hourly labor costs for each labor type
C. To assign color codes
D. To estimate vehicle weight
Correct Answer: B. To calculate correct hourly labor costs for each labor type
Rationale:
A labor rate profile lists the hourly rates for body, paint, frame, and mechanical labor used
in cost calculations.
✅ 9. Question: What does “blend adjacent panel” mean?
A. Remove it
B. Match texture only
C. Gradually apply color to a neighboring panel to ensure a color match
D. Paint it twice
Correct Answer: C. Gradually apply color to a neighboring panel to ensure a color match
Rationale:
Blending is a refinishing technique that creates a seamless color transition between newly
painted and existing panels.
✅ 10. Question: When replacing a bumper cover that includes parking sensors,
what must be done?
, A. Nothing extra
B. Change the license plate
C. Replace all body clips
D. Reprogram or calibrate the sensors, if required
Correct Answer: D. Reprogram or calibrate the sensors, if required
Rationale:
Sensors built into bumpers may need calibration or relearning to function properly after
removal or replacement.
✅ 11. Question: Which panel is typically blended when replacing a door on a metallic-
painted vehicle?
A. Tire
B. Hood
C. Fender and quarter panel
D. Roof
Correct Answer: C. Fender and quarter panel
Rationale:
When replacing a door, adjacent panels (fender and quarter) are blended to match metallic
paint for seamless appearance.
✅ 12. Question: What is the function of a supplement in an estimate?
A. Adjust the deductible
B. Add unrelated cosmetic repairs
C. Add approved new findings to the original estimate
D. Cancel the initial claim
Correct Answer: C. Add approved new findings to the original estimate
Rationale:
A supplement adds new parts, labor, or procedures discovered during disassembly or repair,
not included in the original estimate.
✅ 13. Question: Why would an estimator choose an OEM part over an aftermarket one?
A. It is lighter
B. Customer preference
C. Fit, finish, or safety concerns with the aftermarket part
D. To increase the estimate total
