Service Titan - Accounting Operations - Timecards and Payroll Certification Exam

Service Titan - Accounting Operations - Timecards and
Payroll Certification Exam
When your techs are driving home from their last job of the day, and their drive time is greater
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than the Commute Time you've set on their Tech Profile, how could you pay them for the extra
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time? - Correct Answers Create a "drive home" timesheet code that is marked as paid and
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"deduct commute time." Have the tech clock into this timesheet code when they start their drive
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home and out when they arrive home.
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Two technicians finished the same job and are driving back to the office separately. The first
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technician arrives in 45 minutes and the other technician, after a Supply House stop arrives in 2
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hours. The first technician is paid for the 45 minute drive, but the second is only paid for an hour
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(60 minutes). Based on your Idle Time settings, the Idle Time was fully paid for the first technician
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but not for the second. Which of the following could be the reason. - Correct Answers Your
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company only pays for up to 60 minutes of idle time and the tech did not clock in to the paid, non-
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job even you've created for supply house runs.
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Il` A commissioned tech has worked a job, but when materials are added to the invoice, the the
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Il` tech's commissions are not being reduced by their cost. Why may this be? - Correct Answers The
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Il` materials are not marked as "deduct as job cost" Il` Il` Il` Il` Il` Il` Il` Il`




Il` There is a feature available within ST that allows you to create Earnings Codes that map to your
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Il` payroll processor's earnings codes. They can be matched to your payroll activity types helping to
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Il` streamline the exporting of payroll detail from ST to your payroll processor. - Correct Answers Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il`




Il` True



Il` You have a regular training meeting for your salespeople every Friday morning at 8am. You have 7
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Il` salespeople. How could you most efficiently add the Training Event to all of their schedules so that Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il`




Il` it appears each week? - Correct Answers Create the training event on one sales person's
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Il` schedule. Before saving, click edit event. From the edit screen, set a recurrence schedule and add
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Il` all the other salespeople in the add more members area of the form.
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, Il` Which two of the following reports would best allow you to analyze a tech's timesheets for a
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Il` period when you feel there are some inaccuracies? - Correct Answers -Technician timesheet
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Il` summary report Il`




-master pay file report Il` Il` Il`




Il` What happens if a tech forgets to clock out at the end of the day? - Correct Answers They will
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Il` automatically be clocked out at 12am and their clock-out time will be set to the end time of their Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il`




Il` last completed appointment or paid non-job event
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Il` You've created Idle Time pay rules that don't pay techs for the time if they are Idle for more than
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Il` 45 minutes. However, techs that take more than 45 minutes to go to the supply house after
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Il` completing a job are not being paid when they should be. What could you do to ensure they are Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il`




Il` properly paid for this time? - Correct Answers Schedule an event with a paid, non-job timesheet
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Il` code for the tech to use for the parts run
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Il` One of your apprentices is doing "on the job training" for the next year. How could you best track
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Il` the training time for payroll sake and so you know what types of work the apprentice is joining. -
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Il` Correct Answers Assign them to jobs. Have them enter job punches like a regular tech
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Il` You have weekly training sessions for your techs. The sessions are added as recurring Events with
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Il` Paid Timesheet Code on the tech's schedules. How can you ensure techs only get paid for these
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Il` training sessions if they actually clock in. - Correct Answers When creating a timesheet code,
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Il` select "exclude from reports if tech fails to clock in"
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Il` Which of the following is NOT a type of timesheet exception report that can be run? - Correct
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Il` Answers Excessive drive time Il` Il` Il` Il` Il` Il`




Il` Overtime rules can be set up that pay overtime based on daily hours or weekly hours worked, but
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Il` not both. - Correct Answers False
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Il` Which is not a technician payroll type - Correct Answers Bonus
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