Unit 1: CPI Crisis Development Model -
Nonviolent Crisis Intervention
Foundation Course
aggression - ANSany physical or verbal behavior intended to harm someone physically or
emotionally
Anxiety Level 1 - ANSThe condition of feeling uneasy or worried about what may happen. a
change in behavior
Bottom of the "KITE" Questioning: Information-seeking ANS; a logical question seeking a
logical answer Care - ANSDemonstrating respect, dignity, and empathy; providing support in
a nonjudgmental and person-centered way.
Decision-making Matrix - ANSHigh-low Risk, likelihood and Severity
Defensive Level 2 - ANSBeginning to lose rationality. Why do I have to do this?
Directive Level 2 - ANSDecelerating an escalating behavior. Sugar, sugar medicine
approach.
Haptics - ANSCommunication through touch
Integrated Experience - ANSBehavior influences Behavior
Keys to Limit setting - ANSSimple/clear, Reasonable, Enforceable
ANSBody Language: Kinesics Middle of the "KITE" Intimidation - ANSThe individual is
verbally and/or nonverbally threatening staff. Take seriously, seek assistance
Middle of the "KITE" Refusal - ANSnoncompliance; sugar, sugar medicine
Nonviolent Crisis Intervention Values and Philosophy - ANSCare, Welfare, Safety and
Security
Paraverbal Communication - ANSThe vocal part of speech, excluding words. Tone,
Volume, Cadence
Disengagement and/or holding skills to manage risky behavior are part of Physical
Intervention Level 3 - ANS. position - ANSWhere do you stand in relation to other people?
ANS: Your posture is the way you hold and move your body. Precipitating Factors -
ANSFactors that influence behavior, some are internal and external.
productive - staff fear and anxiety - ANSIncreased speed and strength, Increased sensory
annuity, decreased reaction time
Proxemics - ANSPersonal space
Proximity - ANSDistance between individuals
Rational detachment - ANSThe ability to manage your own behavior and attitude.
Reasons for using the Supportive Stance - ANSTo communicate respect, To be
non-threatening and maintain safety
Risk Behavior Level 3 - ANSBehavior that could put others or oneself in danger. Safety -
ANSProtecting rights, safeguarding vulnerable people, reducing or managing risk to
minimize injury or harm.
Security - ANSMaintaining safe, effective, harmonious and therapeutic relationships that
rely on collaboration.
Strike - ANSa weapon (bodypart or object) making contact with a target.
Nonviolent Crisis Intervention
Foundation Course
aggression - ANSany physical or verbal behavior intended to harm someone physically or
emotionally
Anxiety Level 1 - ANSThe condition of feeling uneasy or worried about what may happen. a
change in behavior
Bottom of the "KITE" Questioning: Information-seeking ANS; a logical question seeking a
logical answer Care - ANSDemonstrating respect, dignity, and empathy; providing support in
a nonjudgmental and person-centered way.
Decision-making Matrix - ANSHigh-low Risk, likelihood and Severity
Defensive Level 2 - ANSBeginning to lose rationality. Why do I have to do this?
Directive Level 2 - ANSDecelerating an escalating behavior. Sugar, sugar medicine
approach.
Haptics - ANSCommunication through touch
Integrated Experience - ANSBehavior influences Behavior
Keys to Limit setting - ANSSimple/clear, Reasonable, Enforceable
ANSBody Language: Kinesics Middle of the "KITE" Intimidation - ANSThe individual is
verbally and/or nonverbally threatening staff. Take seriously, seek assistance
Middle of the "KITE" Refusal - ANSnoncompliance; sugar, sugar medicine
Nonviolent Crisis Intervention Values and Philosophy - ANSCare, Welfare, Safety and
Security
Paraverbal Communication - ANSThe vocal part of speech, excluding words. Tone,
Volume, Cadence
Disengagement and/or holding skills to manage risky behavior are part of Physical
Intervention Level 3 - ANS. position - ANSWhere do you stand in relation to other people?
ANS: Your posture is the way you hold and move your body. Precipitating Factors -
ANSFactors that influence behavior, some are internal and external.
productive - staff fear and anxiety - ANSIncreased speed and strength, Increased sensory
annuity, decreased reaction time
Proxemics - ANSPersonal space
Proximity - ANSDistance between individuals
Rational detachment - ANSThe ability to manage your own behavior and attitude.
Reasons for using the Supportive Stance - ANSTo communicate respect, To be
non-threatening and maintain safety
Risk Behavior Level 3 - ANSBehavior that could put others or oneself in danger. Safety -
ANSProtecting rights, safeguarding vulnerable people, reducing or managing risk to
minimize injury or harm.
Security - ANSMaintaining safe, effective, harmonious and therapeutic relationships that
rely on collaboration.
Strike - ANSa weapon (bodypart or object) making contact with a target.
