UHC CERTIFICATION ACTUAL EXAM QUESTIONS AND CORRECT
UHC Certification 2024
ANSWERS UPDATE ALREADY A+ GRADED WITH EXPERT FEEDBAC
Study online at https://quizlet.com/_dgo6v6
1. Cynthia is turning 65 on July 5. Her Medicare Part A and Not July 1 - Dec 30 -
Part B will be effective on July 1. Using her Initial Elec- WRONG
tion Period (IEP), when can she submit an application
for a Medicare Advantage or Prescription Drug plan? April 1 through October 31
March 1 through July 31 - CORRECT
April 1 through October 31
July 1 through December 30
June 1 through July 31
2. Annual Election Period (AEP) is a time when. . . Consumers can elect to
Consumers can only disenroll from their Medicare Ad- switch to a different plan
vantage or Prescription Drug Plan and return to Orig- or join a Medicare Advan-
inal Medicare. tage plan or Prescription
Consumers can only enroll in a Medicare Advantage Drug Plan.
Plan or switch to a different Medicare Advantage plan.
Consumers can elect to switch to a different plan or
join a Medicare Advantage plan or Prescription Drug
Plan.
Only certain Medicare-eligible consumers can make
changes.
3. Which statement regarding Star Ratings is true? Medicare uses a 5-star
Medicare uses a 5-star rating system to illustrate a rating system to illustrate
plan's performance and quality. a plan's performance and
The agent said that the Star Ratings are based on a quality.
plan's performance from two years ago and, therefore,
do not accurately reflect a plan's current value.
Star Ratings are based on a plan's performance from
the prior year and, therefore, may not accurately re-
flect a plan's current value.
Medicare uses a 5-star rating system to illustrate the
, UHC Certification 2024
Study online at https://quizlet.com/_dgo6v6
plan's relative popularity in a market as measured by
membership and retention rates.
4. Which of the following is not considered unsolicited Mailing a marketing
contact with a Medicare eligible consumer according brochure to the consumer
to CMS regulations and UnitedHealthcare's rules, poli- via postal mail
cies, and procedures?
Emailing a marketing brochure to a consumer whose
email address was obtained on a purchased lead list.
Approaching a consumer in a common area of a senior
living complex.
Placing a marketing brochure on the door handle of
the consumer's residence.
Mailing a marketing brochure to the consumer via
postal mail.
5. What information should be obtained from the con- The providers they see
sumer when conducting a thorough needs assess- and medications they take
ment? (Select 2) to determine network and
The providers they see and medications they take to formulary status.
determine network and formulary status. Their current health care
Their current health care coverage, including what coverage, including what
they like about it and what they don't. they like about it and what
Their favorite foods and hygiene products to deter- they don't.
mine if they are covered by a grocery allowance
6. When completing an enrollment application in LEAN, The consumer/member
why is an agent prohibited from entering his or her would not receive plan re-
own email address in a field available for the con- lated correspondence in-
sumer's email address? tended for him/her
The enrollment application may be denied.
The consumer/member would not receive plan related
UHC Certification 2024
ANSWERS UPDATE ALREADY A+ GRADED WITH EXPERT FEEDBAC
Study online at https://quizlet.com/_dgo6v6
1. Cynthia is turning 65 on July 5. Her Medicare Part A and Not July 1 - Dec 30 -
Part B will be effective on July 1. Using her Initial Elec- WRONG
tion Period (IEP), when can she submit an application
for a Medicare Advantage or Prescription Drug plan? April 1 through October 31
March 1 through July 31 - CORRECT
April 1 through October 31
July 1 through December 30
June 1 through July 31
2. Annual Election Period (AEP) is a time when. . . Consumers can elect to
Consumers can only disenroll from their Medicare Ad- switch to a different plan
vantage or Prescription Drug Plan and return to Orig- or join a Medicare Advan-
inal Medicare. tage plan or Prescription
Consumers can only enroll in a Medicare Advantage Drug Plan.
Plan or switch to a different Medicare Advantage plan.
Consumers can elect to switch to a different plan or
join a Medicare Advantage plan or Prescription Drug
Plan.
Only certain Medicare-eligible consumers can make
changes.
3. Which statement regarding Star Ratings is true? Medicare uses a 5-star
Medicare uses a 5-star rating system to illustrate a rating system to illustrate
plan's performance and quality. a plan's performance and
The agent said that the Star Ratings are based on a quality.
plan's performance from two years ago and, therefore,
do not accurately reflect a plan's current value.
Star Ratings are based on a plan's performance from
the prior year and, therefore, may not accurately re-
flect a plan's current value.
Medicare uses a 5-star rating system to illustrate the
, UHC Certification 2024
Study online at https://quizlet.com/_dgo6v6
plan's relative popularity in a market as measured by
membership and retention rates.
4. Which of the following is not considered unsolicited Mailing a marketing
contact with a Medicare eligible consumer according brochure to the consumer
to CMS regulations and UnitedHealthcare's rules, poli- via postal mail
cies, and procedures?
Emailing a marketing brochure to a consumer whose
email address was obtained on a purchased lead list.
Approaching a consumer in a common area of a senior
living complex.
Placing a marketing brochure on the door handle of
the consumer's residence.
Mailing a marketing brochure to the consumer via
postal mail.
5. What information should be obtained from the con- The providers they see
sumer when conducting a thorough needs assess- and medications they take
ment? (Select 2) to determine network and
The providers they see and medications they take to formulary status.
determine network and formulary status. Their current health care
Their current health care coverage, including what coverage, including what
they like about it and what they don't. they like about it and what
Their favorite foods and hygiene products to deter- they don't.
mine if they are covered by a grocery allowance
6. When completing an enrollment application in LEAN, The consumer/member
why is an agent prohibited from entering his or her would not receive plan re-
own email address in a field available for the con- lated correspondence in-
sumer's email address? tended for him/her
The enrollment application may be denied.
The consumer/member would not receive plan related
