TEST BANK
TEST BANK
,Crisis Intervention Strategies 8th Edition James Test Bank
Name: Class: Date:
Chapter Two-Culturally Effective Helping
True / False
1. The client’s past history and cultural background have little to do with the here-and-now conditions of a crisis.
a. True
b. False
ANSWER: False
2. A major criticism of current multicultural practices is that current cultural competency practices are too exclusive and
are backed by little research.
a. True
b. False
ANSWER: True
3. A universal view of multicultural counseling relates to “visible and racial ethnic minorities.”
a. True
b. False
ANSWER: False
4. Laura Brown, a renowned expert on multiculturalism and trauma doesn’t really know how people make sense of a
trauma.
a. True
b. False
ANSWER: True
5. People all share a common sense of what normal behavior is.
a. True
b. False
ANSWER: False
6. Individuals are not always the basic building blocks in societies.
a. True
b. False
ANSWER: True
7. Natural support systems are often more important than formal counseling systems in providing relief.
a. True
b. False
ANSWER: True
8. Linear thinking is critical in crisis intervention.
a. True
b. False
ANSWER: False
9. It has been proven that Asian and Latino cultures have a much more collectivist world view than Americans.
Copyright Cengage Learning. Powered by Cognero. Page 1
Visit TestBankDeal.com to get complete for all chapters
,Name: Class: Date:
Chapter Two-Culturally Effective Helping
a. True
b. False
ANSWER: False
10. Multiculturalists in the United States are highly aware of how the competencies they promote apply outside the United
States.
a. True
b. False
ANSWER: False
11. A universal view of multicultural counseling looks at racial and ethnic minorities in the broadest possible sense.
a. True
b. False
ANSWER: False
12. A smart crisis worker would attempt to enlist help and support from members of the indigenous community.
a. True
b. False
ANSWER: True
13. The Taiwanese students in Heppner’s study have very different coping strategies than their American counterparts.
a. True
b. False
ANSWER: True
14. Occupational “culture” may be a barrier to those who don’t understand it.
a. True
b. False
ANSWER: True
15. Support systems are critical and they are used in much the same way no matter what the cultural background of the
client is.
a. True
b. False
ANSWER: False
16. Social locations are based on the racial and ethnic origins of an individual.
a. True
b. False
ANSWER: False
17. The ADDRESSING and SAFETY models both manifest the social locations approach Brown is proposing to
understand the impact of multiculturalism on trauma.
a. True
b. False
Copyright Cengage Learning. Powered by Cognero. Page 2
, Name: Class: Date:
Chapter Two-Culturally Effective Helping
ANSWER: True
18. One of the major problems of crisis intervention in rural communities may be the local population’s fear and suspicion
of outsiders.
a. True
b. False
ANSWER: True
Multiple Choice
19. A member of a high-context culture would believe that a crisis counselor should:
a. gain information about the individual’s personal status.
b. gain information about the individual’s social status.
c. be explicit and straightforward in language usage.
d. use stories and metaphors to get a point across.
ANSWER: d
20. Of the attributes that will serve crisis workers well in a multicultural crisis world, which of the following is not
helpful?
a. Self-knowledge
b. Alternative intervention strategies
c. A unitary world view
d. A variety of clients
ANSWER: c
21. An effective multicultural view of a client includes a:
a. universal view.
b. focused view.
c. crisis worker-centric view.
d. wide variety of individual and group characteristics.
ANSWER: d
22. Individualism is a cultural world view that believes:
a. the individual is subservient to the group.
b. the group always petitions the individual for support and input.
c. the exosystem has a profound impact on individual functioning.
d. personal goals and uniqueness are paramount.
ANSWER: d
23. A collectivist multicultural view emphasizes the:
a. group is subservient to the individual.
b. group binds and mutually obligates the individual.
c. individual is not part of the larger group nor subordinate to it.
d. individual serves the group only to meet the individual’s needs.
Copyright Cengage Learning. Powered by Cognero. Page 3
TEST BANK
,Crisis Intervention Strategies 8th Edition James Test Bank
Name: Class: Date:
Chapter Two-Culturally Effective Helping
True / False
1. The client’s past history and cultural background have little to do with the here-and-now conditions of a crisis.
a. True
b. False
ANSWER: False
2. A major criticism of current multicultural practices is that current cultural competency practices are too exclusive and
are backed by little research.
a. True
b. False
ANSWER: True
3. A universal view of multicultural counseling relates to “visible and racial ethnic minorities.”
a. True
b. False
ANSWER: False
4. Laura Brown, a renowned expert on multiculturalism and trauma doesn’t really know how people make sense of a
trauma.
a. True
b. False
ANSWER: True
5. People all share a common sense of what normal behavior is.
a. True
b. False
ANSWER: False
6. Individuals are not always the basic building blocks in societies.
a. True
b. False
ANSWER: True
7. Natural support systems are often more important than formal counseling systems in providing relief.
a. True
b. False
ANSWER: True
8. Linear thinking is critical in crisis intervention.
a. True
b. False
ANSWER: False
9. It has been proven that Asian and Latino cultures have a much more collectivist world view than Americans.
Copyright Cengage Learning. Powered by Cognero. Page 1
Visit TestBankDeal.com to get complete for all chapters
,Name: Class: Date:
Chapter Two-Culturally Effective Helping
a. True
b. False
ANSWER: False
10. Multiculturalists in the United States are highly aware of how the competencies they promote apply outside the United
States.
a. True
b. False
ANSWER: False
11. A universal view of multicultural counseling looks at racial and ethnic minorities in the broadest possible sense.
a. True
b. False
ANSWER: False
12. A smart crisis worker would attempt to enlist help and support from members of the indigenous community.
a. True
b. False
ANSWER: True
13. The Taiwanese students in Heppner’s study have very different coping strategies than their American counterparts.
a. True
b. False
ANSWER: True
14. Occupational “culture” may be a barrier to those who don’t understand it.
a. True
b. False
ANSWER: True
15. Support systems are critical and they are used in much the same way no matter what the cultural background of the
client is.
a. True
b. False
ANSWER: False
16. Social locations are based on the racial and ethnic origins of an individual.
a. True
b. False
ANSWER: False
17. The ADDRESSING and SAFETY models both manifest the social locations approach Brown is proposing to
understand the impact of multiculturalism on trauma.
a. True
b. False
Copyright Cengage Learning. Powered by Cognero. Page 2
, Name: Class: Date:
Chapter Two-Culturally Effective Helping
ANSWER: True
18. One of the major problems of crisis intervention in rural communities may be the local population’s fear and suspicion
of outsiders.
a. True
b. False
ANSWER: True
Multiple Choice
19. A member of a high-context culture would believe that a crisis counselor should:
a. gain information about the individual’s personal status.
b. gain information about the individual’s social status.
c. be explicit and straightforward in language usage.
d. use stories and metaphors to get a point across.
ANSWER: d
20. Of the attributes that will serve crisis workers well in a multicultural crisis world, which of the following is not
helpful?
a. Self-knowledge
b. Alternative intervention strategies
c. A unitary world view
d. A variety of clients
ANSWER: c
21. An effective multicultural view of a client includes a:
a. universal view.
b. focused view.
c. crisis worker-centric view.
d. wide variety of individual and group characteristics.
ANSWER: d
22. Individualism is a cultural world view that believes:
a. the individual is subservient to the group.
b. the group always petitions the individual for support and input.
c. the exosystem has a profound impact on individual functioning.
d. personal goals and uniqueness are paramount.
ANSWER: d
23. A collectivist multicultural view emphasizes the:
a. group is subservient to the individual.
b. group binds and mutually obligates the individual.
c. individual is not part of the larger group nor subordinate to it.
d. individual serves the group only to meet the individual’s needs.
Copyright Cengage Learning. Powered by Cognero. Page 3
