LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
1. Question: What approach should a nurse manager take to engage staff when
implementing complexity principles in patient care?
Answer: b. Engage involved staff at all levels in the decision-making process.
2. Question: According to Maslow’s hierarchy, how can a nurse manager best
support a nurse facing caregiving challenges at home?
Answer: d. Work with the nurse, staffing office, and other nurses to arrange his
scheduled days off around his wife’s treatments.
3. Question: In a mediation session where grievances are raised, what action should
be prioritized?
Answer: c. Ask each party to examine their own motives and issues in the conflict.
4. Question: If a negotiation session fails, what should the unit manager do next?
Answer: b. Elevate the next negotiation session to the next manager, one level
above.
5. Question: In implementing a new model that includes RN assistants, what is the
best initial strategy?
Answer: a. Exploring the values and feelings of the RN group in relationship to
this change.
6. Question: How can the charge nurse improve motivation among LPNs and NAs in
a long-term care setting with low job satisfaction?
Answer: b. Allow the LPNs and NAs greater decision-making power within the
scope of their positions in the institution.
7. Question: What is an appropriate action to take when looking to motivate nursing
staff through shared governance?
Answer: c. Implement a model of shared governance.
8. Question: How should emotionally intelligent charge nurses respond to
disruptive family members?
Answer: a. Reflect to gain insight into how the situation could be handled
differently in the future.
9. Question: What action should a staff development coordinator take if RN staff
expresses concerns about a competency program?
Answer: d. Facilitate a meeting so nurses can articulate their values and concerns
about a competency program.
10.Question: What is an effective strategy for an RN who is implementing evidence-
based approaches for ostomy care?
Answer: d. An RN who is already familiar with the new approach volunteers to
take the lead in mentoring and teaching others how to implement it.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
11.Question: What is essential for new graduate nurses to understand regarding
leadership and management roles?
Answer: b. The new graduate would benefit from further understanding of her
role as a professional, whose influence may affect the decision-making of
patients, colleagues, and other professionals.
12.Question: In the case of unrelieved pain affecting a patient’s behavior, what does
the charge nurse demonstrate?
Answer: c. Leadership behavior.
13.Question: What basis could the nurse manager use to determine a patient is
nearing death?
Answer: d. Experience.
14.Question: When addressing issues from chart audits, what is the nurse manager
primarily demonstrating?
Answer: b. Management.
15.Question: When a nurse refers a family to a social worker for updates, what role
is she assuming?
Answer: a. Manager.
16.Question: If a nurse raises family dynamics concerns to a unit manager, what role
is she fulfilling?
Answer: c. Follower.
17.Question: How does a nurse manager demonstrate leadership during anxieties of
a family with a seriously ill patient?
Answer: a. Leadership.
18.Question: What does the nurse manager’s reflection on her feelings towards a
new graduate indicate?
Answer: b. Deepening self-awareness.
19.Question: What style of leadership is evident when the head of a nursing program
invites ideas from her team?
Answer: d. Transformational.
20.Question: In involving all staff in decision-making, what theory does the
manager's actions align with?
Answer: b. Complexity theory.
21.Question: What principle of complexity theory is illustrated by a new unit
manager who forms networks?
Answer: c. Development of networks.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
22.Question: What would be a focus of measurement according to complexity
theory?
Answer: d. Staff morale and budgets.
23.Question: What does the suggestion for a unit mission derived from the
organization's mission indicate?
Answer: b. A leadership tag.
24.Question: When an RN and LPN conflict affects team dynamics, what preventive
action should be taken?
Answer: a. Expediency in responding to the initial dispute, once it became
apparent that it could not be resolved by the two parties themselves.
25.Question: What initial response is appropriate from a nurse manager when staff
are upset about a model change?
Answer: a. Acknowledge the loss.
26.Question: What does a nurse presenting evidence to challenge a preceptor
represent?
Answer: A. Assertiveness and B. Followership.
27.Question: What type of leadership can facilitate innovation among educational
teams?
Answer: d. Transformational leadership.
28.Question: In conflict situations, what is the role of effective communication?
Answer: a. To clarify misunderstandings and foster collaboration.
29.Question: What indicates a successful nursing team aimed at quality care?
Answer: b. Open communication and shared decision-making.
30.Question: How can a nurse effectively manage stress in the workplace?
Answer: c. By utilizing coping strategies and seeking support from colleagues.
31.Question: What is a key characteristic of transformational leadership in nursing?
Answer: a. Inspiring and motivating staff to achieve their full potential.
32.Question: How can a nurse manager effectively handle a conflict between team
members?
Answer: c. Facilitate a private discussion between the involved parties to
address the issue.
33.Question: What is the primary goal of shared governance in nursing?
Answer: b. To empower nurses to participate in decision-making processes.
34.Question: How should a nurse manager respond to staff feedback about
workload concerns?
Answer: d. Acknowledge the feedback and work collaboratively to find solutions.
9780323449137
1. Question: What approach should a nurse manager take to engage staff when
implementing complexity principles in patient care?
Answer: b. Engage involved staff at all levels in the decision-making process.
2. Question: According to Maslow’s hierarchy, how can a nurse manager best
support a nurse facing caregiving challenges at home?
Answer: d. Work with the nurse, staffing office, and other nurses to arrange his
scheduled days off around his wife’s treatments.
3. Question: In a mediation session where grievances are raised, what action should
be prioritized?
Answer: c. Ask each party to examine their own motives and issues in the conflict.
4. Question: If a negotiation session fails, what should the unit manager do next?
Answer: b. Elevate the next negotiation session to the next manager, one level
above.
5. Question: In implementing a new model that includes RN assistants, what is the
best initial strategy?
Answer: a. Exploring the values and feelings of the RN group in relationship to
this change.
6. Question: How can the charge nurse improve motivation among LPNs and NAs in
a long-term care setting with low job satisfaction?
Answer: b. Allow the LPNs and NAs greater decision-making power within the
scope of their positions in the institution.
7. Question: What is an appropriate action to take when looking to motivate nursing
staff through shared governance?
Answer: c. Implement a model of shared governance.
8. Question: How should emotionally intelligent charge nurses respond to
disruptive family members?
Answer: a. Reflect to gain insight into how the situation could be handled
differently in the future.
9. Question: What action should a staff development coordinator take if RN staff
expresses concerns about a competency program?
Answer: d. Facilitate a meeting so nurses can articulate their values and concerns
about a competency program.
10.Question: What is an effective strategy for an RN who is implementing evidence-
based approaches for ostomy care?
Answer: d. An RN who is already familiar with the new approach volunteers to
take the lead in mentoring and teaching others how to implement it.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
11.Question: What is essential for new graduate nurses to understand regarding
leadership and management roles?
Answer: b. The new graduate would benefit from further understanding of her
role as a professional, whose influence may affect the decision-making of
patients, colleagues, and other professionals.
12.Question: In the case of unrelieved pain affecting a patient’s behavior, what does
the charge nurse demonstrate?
Answer: c. Leadership behavior.
13.Question: What basis could the nurse manager use to determine a patient is
nearing death?
Answer: d. Experience.
14.Question: When addressing issues from chart audits, what is the nurse manager
primarily demonstrating?
Answer: b. Management.
15.Question: When a nurse refers a family to a social worker for updates, what role
is she assuming?
Answer: a. Manager.
16.Question: If a nurse raises family dynamics concerns to a unit manager, what role
is she fulfilling?
Answer: c. Follower.
17.Question: How does a nurse manager demonstrate leadership during anxieties of
a family with a seriously ill patient?
Answer: a. Leadership.
18.Question: What does the nurse manager’s reflection on her feelings towards a
new graduate indicate?
Answer: b. Deepening self-awareness.
19.Question: What style of leadership is evident when the head of a nursing program
invites ideas from her team?
Answer: d. Transformational.
20.Question: In involving all staff in decision-making, what theory does the
manager's actions align with?
Answer: b. Complexity theory.
21.Question: What principle of complexity theory is illustrated by a new unit
manager who forms networks?
Answer: c. Development of networks.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
22.Question: What would be a focus of measurement according to complexity
theory?
Answer: d. Staff morale and budgets.
23.Question: What does the suggestion for a unit mission derived from the
organization's mission indicate?
Answer: b. A leadership tag.
24.Question: When an RN and LPN conflict affects team dynamics, what preventive
action should be taken?
Answer: a. Expediency in responding to the initial dispute, once it became
apparent that it could not be resolved by the two parties themselves.
25.Question: What initial response is appropriate from a nurse manager when staff
are upset about a model change?
Answer: a. Acknowledge the loss.
26.Question: What does a nurse presenting evidence to challenge a preceptor
represent?
Answer: A. Assertiveness and B. Followership.
27.Question: What type of leadership can facilitate innovation among educational
teams?
Answer: d. Transformational leadership.
28.Question: In conflict situations, what is the role of effective communication?
Answer: a. To clarify misunderstandings and foster collaboration.
29.Question: What indicates a successful nursing team aimed at quality care?
Answer: b. Open communication and shared decision-making.
30.Question: How can a nurse effectively manage stress in the workplace?
Answer: c. By utilizing coping strategies and seeking support from colleagues.
31.Question: What is a key characteristic of transformational leadership in nursing?
Answer: a. Inspiring and motivating staff to achieve their full potential.
32.Question: How can a nurse manager effectively handle a conflict between team
members?
Answer: c. Facilitate a private discussion between the involved parties to
address the issue.
33.Question: What is the primary goal of shared governance in nursing?
Answer: b. To empower nurses to participate in decision-making processes.
34.Question: How should a nurse manager respond to staff feedback about
workload concerns?
Answer: d. Acknowledge the feedback and work collaboratively to find solutions.
