You are the junior firefighter riding in the back of the apparatus on the way
to a hazardous materials call in which numerous companies are responding.
You notice that the officer and driver have a serious discussion about the
appropriate direction to take to get to the incident because of many street
closings in the area. What would be the appropriate response for you to make
in this situation?
BEST ANSWER: Take out a map and offer help with directions.
WORST ANSWER: Do nothing.
While waiting for a training class on appropriate ladder placement at the Fire
Academy to begin, a firefighter is on his cellphone with his refrigerator repair
person. He can be heard saying that he needs the refrigerator fixed before all
the food is spoiled. The repair person apparently tells him that
he needs more information on the part right now to get the part ordered;
otherwise, there will be at least a week delay. Just then, there is an
announcement over the intercom that the class is beginning. People pass by
the firefighter on the phone on their way into the classroom. If you are the
firefighter on the phone, how should you respond?
BEST ANSWER: Get off the phone and contact the repairperson after the class.
WORST ANSWER: Continue the conversation with the repairperson, giving him
the information he needs,
before heading into the classroom.
Two firefighters are in the kitchen. Firefighter A is visibly upset and
Firefighter B asks him what's wrong. Firefighter A states that Firefighter C
borrowed his air compressor, returned it with the tank damaged, and has yet
to pay him for the damage. Firefighter A states that he can't get in touch with
Firefighter C. However, he tells the Firefighter B that he doesn't want to
handle it at work and asks him to keep the issue to himself. Just then,
Firefighter C comes into the kitchen and says, "Hey, guys, how are you doing?
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Is everything okay?" Firefighter A looks at Firefighter C with a grimace on
his face and just walks away. Firefighter C says, "What's going on with him?
What's his problem?"
As Firefighter B, how would you respond?
BEST ANSWER: Change the subject.
WORST ANSWER: Tell Firefighter C that Firefighter A is upset because he broke
his air compressor and hasn't
paid him for the damage. Ask him what he's going to do about it.
Two emergency medical technicians arrive on the scene of an emergency; one
is Caucasian and the other is Hispanic. The patient is a Caucasian male. The
Hispanic EMT starts asking the patient questions and taking his vital signs.
However, the patient will only talk to the Caucasian EMT. When the patient
does address the Hispanic EMT, he says, "Are you really a firefighter or just
someone who wants to become a firefighter?" The patient then asks the
Caucasian EMT, "Why is this person taking care of me? Are you sure he's
qualified? What credentials does he have to take care of me?" As the
firefighters are leaving, the Hispanic EMT tells the patient, "Sir, I've
reviewed all your vitals. It's my opinion that you are okay and I'm glad to
hear that. If you have any further issues, please give us a call. We'll respond
back if you experience any other issues." The patient says, "Okay," and only
acknowledges the Caucasian EMT
BEST ANSWER: Ask your partner if they are okay. Tell them that the patient's
behavior was uncalled for.
WORST ANSWER: Say nothing.
An officer is talking to a firefighter saying, "You need to check our medical
kits, air packs, go through the apparatus checklist, and set everything up for
the drill of the day first thing in the morning when you arrive on shift." The
firefighter says, "Yes, Captain, I got it; first thing every morning." The officer
tells him, "I want you to make a habit of this; it could save your life and other
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lives." Then the officer walks away. The next work day as you and the other
firefighters are coming on shift, one of the firefighters says, "I just brought in
these great donuts - better get them before they're gone." The firefighter in
charge of checking the equipment states, "I've got to check the medical kits,
air packs, go through the apparatus checklist and set up for the drill."
Another firefighter tells him, "Don't worry about it; last shift didn't have any
fires or medical runs so they're fine." As the firefighter i
BEST ANSWER: Check your medical kit, air pack and go through the apparatus
checklist first.
WORST ANSWER: Ask another firefighter to check your medical kit, air pack
and go through the apparatus
checklist.
The engineer is pulling the fire truck out of the bay and parks it in front of the
station. You are doing your daily responsibilities in the apparatus bay area
and you see a pool of antifreeze where the engine was just parked. You see
four other firefighters walking towards the spill and stop. You see that they
notice the antifreeze spill. How would you respond to this situation?
BEST ANSWER: Stop doing your daily responsibilities, inform the engineer of the
spill and go clean it up
WORST ANSWER: Tell another firefighter in the area that there is an antifreeze
spill that needs to be cleaned
up while you continue doing your daily responsibilities.
Two emergency medical technicians are coming out of a bank in the
downtown area after responding to a patient that was experiencing shortness
of breath. Dispatch calls on the radio and asks them if they are available for a
medical run. The first EMT answers and states that they are available for
another run. The second EMT gets agitated and says, "Why did you tell them
we're available? We've been on so many calls today and this is way above and
beyond what we normally handle. We should be left alone to get our
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