MGT 6311 Major Case Reflection Assignment #5
Analyzing Amazon Marketplace For Audio Advice
Latest Solutions
1.
For Audio Advice, there are several major advantages and disadvantages associated with
using Amazon Marketplace. Amazon Marketplace provides access to Amazon’s customer base.
This can lead to increased sales volumes and rapid market penetration. There are millions of
active users on Amazon so Audio Advice can greatly increase the number of customers reached.
This is beneficial because it can help expand its reach beyond its brick-and-mortar stores in
North Carolina.
The Fulfillment by Amazon service is another major advantage. FBA allows sellers to
benefit from Amazon’s efficient logistics network. This ensures fast and reliable delivery to the
users. This enhances customer satisfaction and results in positive reviews. Maintaining high
customer ratings is crucial for gaining visibility and credibility on the platform. Positive reviews
and ratings can lead to Audio Advice’s products being the first purchase option shown to
customers. Thus, increasing the chances of users buying their product.
Also, the ease and speed of setting up Amazon Marketplace instead of creating a
standalone e-commerce site makes it a more appealing option. Sellers can start listing products
and reaching customers almost immediately. Sellers don’t need extensive investment in website
development and digital infrastructure. This lower barrier to entry is advantageous for companies
like Audio Advice, which are new to online selling and need to learn the nuances of e-commerce
quickly.
Being associated with Amazon can also increase credibility and trust in Audio Advice’s
products. Amazon is a well-known and trusted brand. Customers often feel more comfortable
purchasing products from Amazon sellers due to the platform’s reputation for reliability and
customer service. This association can help Audio Advice overcome the initial trust barriers that
new online sellers often face.
Products on Amazon also benefit from the platform’s strong search engine optimization.
Amazon’s robust SEO capabilities ensure that products are visible to potential customers. This
leads to increased traffic and higher sales volumes. This allows Audio Advice to leverage
Amazon’s expertise in digital marketing to drive sales without substantial investment in its SEO
strategies.
However, there are also several disadvantages associated with using Amazon
Marketplace. One of the main concerns is the fees imposed by Amazon, which can decrease
profit margins. Amazon charges various fees such as referral fees, FBA fees, and storage fees.