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Penn foster questions and Answers 100% Correct

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Exam of 12 pages for the course Penn Foster at Penn Foster (Penn foster)

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Uploaded on
June 19, 2025
Number of pages
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Written in
2024/2025
Type
Exam (elaborations)
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Questions & answers

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Penn foster

Directive style - answer Directive style focuses on "more telling and less doing." This
style comes across as a "command and control" style, representing an autocratic
management style. Most employees get turned off with this style.

Analytic style - answer managers tend to be logical, precise, and objective. They prefer
routine assignments that require attention to detail and systematic implementation.
Analytic style is good to use in building large, complex plans and forecasting involving
projections.

Behavioral style - answer takes into account employees' emotions and feelings. This
style considers what people are saying, what they mean, and why they are saying it,
requiring a participative management approach. Most employees favor this style.

Intuitive style - answer managers are creative, intuitive, and comfortable in handling a
dynamic and non-routine environment. They like to address broad issues and see
things in complex patterns rather than as logically ordered bits and pieces. The intuitive
style is good to use in brainstorming sessions and where traditional assumptions need
to be challenged.

manager style - answer The quality of a decision is a direct reflection of how the
decision maker processes information. Managers approach decision-making and
problem-solving in very different ways, depending on the availability of such information.
Their approaches, perceptions, and recommendations vary because their minds work
differently.

Management - answerdefined as the attainment of an organization's strategies, goals,
and objectives in an effective, efficient, economical, and productive manner. To this
end, management is carried out through people by utilizing resources. Managers make
things happen through hiring employees and deploying resources to accomplish their
goals and objectives.

Managers get their power from the organizational structure (that is, administrative
power). This power comes from the manager's job title or position status in the
organization. Managers need the administrative power to provide stability, discipline,
and continuity within the organization and to fulfill their roles and responsibilities.
Managers share some common qualities with leaders in the areas of problem-solving,
decision-making, and change implementation.

Management achieves its strategies, goals, and objectives through planning,
organizing, directing, and controlling an organization's resources.

, Management by exception - answera practice where managers only focus on what goes
wrong from the intended plan with the goal of correcting the problem. These managers
don't focus on what's happening according to plan.


To reduce unnecessary workload, managers need to establish threshold levels for
major type of transactions, and business rules need to be defined and programmed into
computer systems. Any actual transaction that goes beyond the threshold level will be
flagged and reported to management.

Examples of business rules:

Notify the manager only when the actual revenues fall by 5%
Notify the manager only when the actual expenses go up by 10%
Notify the manager only when the actual profits fall by 3%

Management by walking around (MBWA) - answeroccurs when managers walk around
their business facilities (offices, stores, and warehouses) to talk to employees to find out
their problems first hand and to teach them about the company's direction and
management values.

MBWA should be practiced regularly so that employees do not think that management
is spying on them. It also helps to build a sense of camaraderie and team spirit. The
idea is to build trust between management and employees.


MBWA is also called open-book management thinking, meaning that employees have
the right to be informed about the company's plans and activities because they have a
big stake in the company's well being.

Leadership - answerThe action of leading a group of people or an organization.

occurs when a leader mobilizes an organization's resources to fulfill its mission and
vision. Leaders have inherent power (personal and charismatic power) and built-in
qualities such as motivation, inspiration, innovation, imagination, and vision.

Leadership power promotes creativity and change in the organization. Leaders share
some common qualities with entrepreneurs in the areas of innovation, creativity,
imagination, and vision.


Note that there are few leaders and many managers in an organization.

The evolution of leadership theories and styles can be presented in four ways:


Trait leadership theory

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