CMST 2061 FINAL EXAM QUESTIONS WITH
CORRECT ANSWERS!!
Which of the following is primarily related to stage 4 of the linear communication model,
perceiving the information as a message?
A. Channeling
B. Deciding
C. Attending
D. Decoding
C. Attending
Which of the following communication channels would likely be the best to use for a
complex or controversial message?
A. Texting
B. Face-to-Face meeting
C. Email
D. Facebook
B. Face-to-Face meeting
Which of the following media communicates the highest degree of personalness?
A. Telephone
B. E-mail
C. Pop-up text
D. Text messaging
A. Telephone
According to Chapter 1, which business and professional communication problem does
gossip fall under?
A. Self-interest
B. Ethical dilemmas
C. Communication Apprehension
D. Mindless messaging
,B. Ethical Dilemmas
Intercultural communication can be problematic for business people, but you can
ameliorate many of the potential difficulties by:
A. Downloading that appropriate translation apps
B. Understanding the cultural hierarchy and asserting yourself as the dominant culture in
communication interactions
C. Speaking slowly and loudly when communicating with people from other cultures
D. Understanding the values, communication norms, and social and economic conditions of
other culture and countries
D. Understanding the values, communication norms, and social and economic conditions of
other culture and countries
Which of the following is not a stage in the basic, linear model of communication?
A. Perceiving the information as a message
B. Encoding the intended message
C. Engaging in role-taking and feedback
D. Deciding on the message
C. Engaging in role-taking and feedback
In the simultaneous transactions model of communication, senders and receivers both
encode and decode at the same time.
A. False
B. True
B. True
New and emerging technologies used in the workplace are helping to alleviate information
overload.
A. False
B. True
A. False
, The addition of feedback is the primary element that transforms the linear model into the
simultaneous transaction model.
A. True
B. False
A. True
One of the benefits of new media communication channels (smart phones, email, social
networking, etc.) is that they have virtually eliminated the majority of communication
challenges
A. True
B. False
B. False
Which of the following is true about first impressions?
A. They are based on limited information
B. They are formed over an extended "getting to know you" time period
C. They are compartmentalized and not easily generalized
D. They are soon replaced with better-informer impressions
A. They are based on limited information
The study of touch and the possible interpretations attached to it is called
A: Chronemics
B. Proxemics
C. Kinesics
D. Haptics
D. Haptics
In order to speak to show strength, you should
A. Move into others' personal space
B. Make images concrete
C. Cut off others' responses
D. Speak more loudly than normal
CORRECT ANSWERS!!
Which of the following is primarily related to stage 4 of the linear communication model,
perceiving the information as a message?
A. Channeling
B. Deciding
C. Attending
D. Decoding
C. Attending
Which of the following communication channels would likely be the best to use for a
complex or controversial message?
A. Texting
B. Face-to-Face meeting
C. Email
D. Facebook
B. Face-to-Face meeting
Which of the following media communicates the highest degree of personalness?
A. Telephone
B. E-mail
C. Pop-up text
D. Text messaging
A. Telephone
According to Chapter 1, which business and professional communication problem does
gossip fall under?
A. Self-interest
B. Ethical dilemmas
C. Communication Apprehension
D. Mindless messaging
,B. Ethical Dilemmas
Intercultural communication can be problematic for business people, but you can
ameliorate many of the potential difficulties by:
A. Downloading that appropriate translation apps
B. Understanding the cultural hierarchy and asserting yourself as the dominant culture in
communication interactions
C. Speaking slowly and loudly when communicating with people from other cultures
D. Understanding the values, communication norms, and social and economic conditions of
other culture and countries
D. Understanding the values, communication norms, and social and economic conditions of
other culture and countries
Which of the following is not a stage in the basic, linear model of communication?
A. Perceiving the information as a message
B. Encoding the intended message
C. Engaging in role-taking and feedback
D. Deciding on the message
C. Engaging in role-taking and feedback
In the simultaneous transactions model of communication, senders and receivers both
encode and decode at the same time.
A. False
B. True
B. True
New and emerging technologies used in the workplace are helping to alleviate information
overload.
A. False
B. True
A. False
, The addition of feedback is the primary element that transforms the linear model into the
simultaneous transaction model.
A. True
B. False
A. True
One of the benefits of new media communication channels (smart phones, email, social
networking, etc.) is that they have virtually eliminated the majority of communication
challenges
A. True
B. False
B. False
Which of the following is true about first impressions?
A. They are based on limited information
B. They are formed over an extended "getting to know you" time period
C. They are compartmentalized and not easily generalized
D. They are soon replaced with better-informer impressions
A. They are based on limited information
The study of touch and the possible interpretations attached to it is called
A: Chronemics
B. Proxemics
C. Kinesics
D. Haptics
D. Haptics
In order to speak to show strength, you should
A. Move into others' personal space
B. Make images concrete
C. Cut off others' responses
D. Speak more loudly than normal
