[Test Bank] Management A Practical Introduction 9th Edition by Kinicki, Williams.

, Chapter1.TheExceptionalManager:WhatYouDo, How i.d i.d i.d i.d i.d i.d i.d i.d




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TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
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1) At times, to be efficient in management means NOT usingresources in the most cost-
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effective way.
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⊚ true
⊚ false




2) Organizations can gain a competitive advantage simplybymatchingtheircompetition in i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d




terms of cutting costs and responsiveness to employees.
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⊚ true
⊚ false




3) Innovation in business is defined as seekingways to deliver less costlygoods but in
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similar ways, maintaining employee morale.
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⊚ true
⊚ false




4) Telecommutinghas been found to enhance employee satisfaction and performance. i.d i.d i.d i.d i.d i.d i .d i.d i.d




⊚ true
⊚ false

,5) Jorge is developing a new employee schedule for his landscaping business due to the
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increasein customer callsduringthe summer. Whiledoing this, Jorge is involved in organizing.
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⊚ true
⊚ false




6) Amber, a district manager for a large restaurant chain, is comparing the goals of her
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restaurants with recent sales. She knows that two restaurants are underperforming, so she plans on
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meeting with those managers to discuss corrective action; this process is the controlling managerial
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function.
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⊚ true
⊚ false




7) Tia works for a line of high-end fashion clothing stores. In her role, she makes strategic long-
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term decisions about her company’soverall direction, and she createsthe overall corporate goals,
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policies, and strategies. In light of these tasks, Tia must be a middle manager.
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⊚ true
⊚ false




8) Leonardo is a district manager who oversees several store managers in a national chain of i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d




retailers. Leonardo reports directly to the vice president of stores and marketing, a member of top
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management. Leonardo is a middle manager.
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, ⊚ true
⊚ false




9) Mintzbergconcluded that managers playthree broad types of roles: interpersonal,
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analytical, and critical.
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⊚ true
⊚ false




10) It’s your responsibilityto manage your career, but others can also make it happen.
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⊚ true
⊚ false




MULTIPLE CHOICE - Choose the one alternativethat best completes the statement or answers
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the question.
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11) Which one of the following is one way to think about management?
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A) efficiencyin motion i.d i.d




B) the science of helping people
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C) the science of accomplishing things
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D) the art of getting things done through people
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E) the science of synergy
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