OSU BUSMHR 3200 EXAM 3 QUESTIONS
AND ANSWERS
Human Resource Management: The ______, _______, and _______ that influence
employees' behavior, attitudes, and performance - Correct Answers -policies, practices,
and systems
Administrative services and transactions - Correct Answers -Handling administrative
*tasks*
Business partner services - Correct Answers -Developing effective HR systems that
help the organization meet its *goals*
Strategic partner - Correct Answers -Contributing to the company's *strategy* through
an understanding of its existing and needed human resources
Vision/Mission/Goals
Strategic Priorities
Strategic Challenges
Competitive Advantage - Correct Answers -Company Strategy
Key Functions
HR Planning
Recruiting Staffing
Training/Development
Compensation Org
CultureOrg Restructuring - Correct Answers -HR Strategy
Competencies
Motivation
Commitment
Personal Values
Knowledge, Skill - Correct Answers -Employees Strategy
Equal Employment Opportunity (EEO) - Correct Answers -All individuals have equal
chance for employment
Government regulates HRM to ensure EEO
constitutional amendments, legislation, executive orders, court decisions
, Disparate Treatment - Correct Answers -Differing treatment of individuals based on the
race, color, religion, sex, national origin, age, or disability status
Companies should evaluate interview questions and decision criteria to make sure they
are job related
Bona Fide Occupational Qualification (BFOQ) - Correct Answers -A necessary (not
merely preferred) qualification for performing a job
Supreme Court has ruled that BFOQs are limited to policies directly related to worker's
ability to do the job
Disparate/adverse Impact - Correct Answers -Condition in which employment practices
are seemingly neutral yet disproportionately exclude a protected group from
employment opportunities
Often is unintended by employer
E.g., Internal referral
E.g., Use of algorithms
Four-Fifths Rule - Correct Answers -Commonly used test of disparate impact in hiring
practices
If hiring rate for minority group is less than four-fifths the hiring rate for the majority
group, there is evidence of potential discrimination
the process of getting detailed information about jobs - Correct Answers -Job Analysis
the process of defining how work will be
performed and what tasks will be required in a certain job - Correct Answers -Job
Design
Training Methods: E-Learning - Correct Answers -Computer-based Training
Training Methods:
• Person with job experience and skill guides trainees
• Apprenticeships (e.g., Carpenter, Electrician, Plumber)
• Internships (e.g., Accountant, Journalist, Lawyer) - Correct Answers -On-the-Job
Training
Training Methods:
Represent real-life situations in which trainees make decisions resulting
in outcomes that mirror what would occur on the job
Virtual reality - Correct Answers -Simulations
AND ANSWERS
Human Resource Management: The ______, _______, and _______ that influence
employees' behavior, attitudes, and performance - Correct Answers -policies, practices,
and systems
Administrative services and transactions - Correct Answers -Handling administrative
*tasks*
Business partner services - Correct Answers -Developing effective HR systems that
help the organization meet its *goals*
Strategic partner - Correct Answers -Contributing to the company's *strategy* through
an understanding of its existing and needed human resources
Vision/Mission/Goals
Strategic Priorities
Strategic Challenges
Competitive Advantage - Correct Answers -Company Strategy
Key Functions
HR Planning
Recruiting Staffing
Training/Development
Compensation Org
CultureOrg Restructuring - Correct Answers -HR Strategy
Competencies
Motivation
Commitment
Personal Values
Knowledge, Skill - Correct Answers -Employees Strategy
Equal Employment Opportunity (EEO) - Correct Answers -All individuals have equal
chance for employment
Government regulates HRM to ensure EEO
constitutional amendments, legislation, executive orders, court decisions
, Disparate Treatment - Correct Answers -Differing treatment of individuals based on the
race, color, religion, sex, national origin, age, or disability status
Companies should evaluate interview questions and decision criteria to make sure they
are job related
Bona Fide Occupational Qualification (BFOQ) - Correct Answers -A necessary (not
merely preferred) qualification for performing a job
Supreme Court has ruled that BFOQs are limited to policies directly related to worker's
ability to do the job
Disparate/adverse Impact - Correct Answers -Condition in which employment practices
are seemingly neutral yet disproportionately exclude a protected group from
employment opportunities
Often is unintended by employer
E.g., Internal referral
E.g., Use of algorithms
Four-Fifths Rule - Correct Answers -Commonly used test of disparate impact in hiring
practices
If hiring rate for minority group is less than four-fifths the hiring rate for the majority
group, there is evidence of potential discrimination
the process of getting detailed information about jobs - Correct Answers -Job Analysis
the process of defining how work will be
performed and what tasks will be required in a certain job - Correct Answers -Job
Design
Training Methods: E-Learning - Correct Answers -Computer-based Training
Training Methods:
• Person with job experience and skill guides trainees
• Apprenticeships (e.g., Carpenter, Electrician, Plumber)
• Internships (e.g., Accountant, Journalist, Lawyer) - Correct Answers -On-the-Job
Training
Training Methods:
Represent real-life situations in which trainees make decisions resulting
in outcomes that mirror what would occur on the job
Virtual reality - Correct Answers -Simulations
