BUSMHR 2292 MIDTERM 1EXAM
QUESTIONS AND ANSWERS
Primary differences for profit oriented businesses deal with: - Correct Answers -Single
or double taxation
Liability sharing (2 types of liability)
Paperwork & legal costs
Ken Jennings question about artificial intelligence? - Correct Answers -What happens to
society when the world has all this artificial intelligence
Google's 5 key characteristics to high performing teams? - Correct Answers -1.
Dependability
2. Structure and clarity- Clarifying team deliverables
3. Meaning
4. Impact
5. Psychological saftey- Feeling like you can approach or share your opinion and
showing vulnerability and bravery to speak up
Market positioning/ Civic posture - Correct Answers -Importance to customer
Ethics - Correct Answers -Rules or systems governing conduct
Shared community values/principles
Business Ethics - Correct Answers -Application of values within a business context
Process of responsible decision making
Law - Correct Answers --Law is not the same as ethics
-Law is a public policy but only a baseline of societal expectations
Business leader - Correct Answers -An individual someone would choose to follow and
support even if they're not required to do so
Causes one to want to be a part of what they're doing
A leader evokes support for a vision upon 3 things - Correct Answers -1. Who they are
2. The traits they possess
3. The practices that they establish
,Bruce Tuckman's Team Model - Correct Answers -1. Forming- Just meeting your team;
There's a need for a leader, no clear goals and deliverable for team, people don't know
their roles yet
2. Storming- Dividing up who will do what for the group
3. Norming- Working with the same group of people on a similar project; Reliance on
leader starts diminishing; leader is not needed to tell people what to do as it would've
been during the forming stages
4. Performing- Team is delivering results consistently
5. Adjourning-Everyone goes their separate ways
Note: Model is not linear, it is a circular motion; You don't have to start at a specific
place, the group can catch you up to speed as you join the performing stage
Goal: Have an understanding of the different stages to get get team to performing stage
Social Loafing - Correct Answers -The more people on the team the easier it is to hide;
Dependability, structure and clarity is a lot more difficult because there's more people to
coordinate
Groupthink - Correct Answers -An idea gets thrown out, and the consensus is collected;
Someone had the idea and everyone kind of just went along with it because they didn't
mind
What are The five dysfunctions of a team book? - Correct Answers -1. Inattention to
Results
2. Avoidance of accountability
3. Lack of commitment
4. Fear of conflict
5. Absence of trust
Stanford Study - Correct Answers -Did a study to prove that people can be manipulated
by fake news and can impact democracy
5 key steps to networking by Wesley Smith - Correct Answers -1. Organize contacts
using Excel
2. Prioritize your closest connections
, 3. Do your research to ask great question
4. Follow-up and stay in touch
5. Find your champion
Who competed against Ken Jennings in TV show Jeopardy? - Correct Answers -IBM's
Watson super computer
What did the McKinsey case find about diversity? - Correct Answers -- Companies with
gender and ethnic diversity are 15% and 35% more likely to outperform those that don't
- Organizations with more female execs are more profitable
-Companies in the top quartile of e-board diversity had returns on the equity that were
53% higher than this in the bottom quartile
Biases in the workplace - Correct Answers -1. Unconscious: We all have our biases and
we are using them to make decisions without even knowing about it
2. Confirmation bias: if you have stereotype about someone, you seek out confirmation
on that bias, ad because you are seeking it out the likely hood that it becomes true is
higher
3. Beauty bias: 60% of CEOs in the U.S. are over 6ft tall.. but only 15% of people in the
world are over 6ft. "If they look better, they will do better"... they're mostly white males,
and fairly good looking
4. Affinity bias: "Similar to me bias"
- If you are affiliated in the same groups then a OSU alum recruiter for example, maybe
more likely to recruit OSU students because both are Buckeyes
5. Halo effect: Potentially getting over praised for doing mediocre work because there
was ONE time you did exceptionally well
6. Horns effect: Doing horrible in one thing, and then doing lots of good things. The
decision maker may only focus on that one bad thing
7. Attribution bias:
Something happens that is really good, then I take all the credit with PRIDE (It's all me)..
but should something bad happens we blame external factors (other people)
8. Recency effect: @ end of year during performance evaluation, the manager will
remember mostly how you finish vs. how you start
QUESTIONS AND ANSWERS
Primary differences for profit oriented businesses deal with: - Correct Answers -Single
or double taxation
Liability sharing (2 types of liability)
Paperwork & legal costs
Ken Jennings question about artificial intelligence? - Correct Answers -What happens to
society when the world has all this artificial intelligence
Google's 5 key characteristics to high performing teams? - Correct Answers -1.
Dependability
2. Structure and clarity- Clarifying team deliverables
3. Meaning
4. Impact
5. Psychological saftey- Feeling like you can approach or share your opinion and
showing vulnerability and bravery to speak up
Market positioning/ Civic posture - Correct Answers -Importance to customer
Ethics - Correct Answers -Rules or systems governing conduct
Shared community values/principles
Business Ethics - Correct Answers -Application of values within a business context
Process of responsible decision making
Law - Correct Answers --Law is not the same as ethics
-Law is a public policy but only a baseline of societal expectations
Business leader - Correct Answers -An individual someone would choose to follow and
support even if they're not required to do so
Causes one to want to be a part of what they're doing
A leader evokes support for a vision upon 3 things - Correct Answers -1. Who they are
2. The traits they possess
3. The practices that they establish
,Bruce Tuckman's Team Model - Correct Answers -1. Forming- Just meeting your team;
There's a need for a leader, no clear goals and deliverable for team, people don't know
their roles yet
2. Storming- Dividing up who will do what for the group
3. Norming- Working with the same group of people on a similar project; Reliance on
leader starts diminishing; leader is not needed to tell people what to do as it would've
been during the forming stages
4. Performing- Team is delivering results consistently
5. Adjourning-Everyone goes their separate ways
Note: Model is not linear, it is a circular motion; You don't have to start at a specific
place, the group can catch you up to speed as you join the performing stage
Goal: Have an understanding of the different stages to get get team to performing stage
Social Loafing - Correct Answers -The more people on the team the easier it is to hide;
Dependability, structure and clarity is a lot more difficult because there's more people to
coordinate
Groupthink - Correct Answers -An idea gets thrown out, and the consensus is collected;
Someone had the idea and everyone kind of just went along with it because they didn't
mind
What are The five dysfunctions of a team book? - Correct Answers -1. Inattention to
Results
2. Avoidance of accountability
3. Lack of commitment
4. Fear of conflict
5. Absence of trust
Stanford Study - Correct Answers -Did a study to prove that people can be manipulated
by fake news and can impact democracy
5 key steps to networking by Wesley Smith - Correct Answers -1. Organize contacts
using Excel
2. Prioritize your closest connections
, 3. Do your research to ask great question
4. Follow-up and stay in touch
5. Find your champion
Who competed against Ken Jennings in TV show Jeopardy? - Correct Answers -IBM's
Watson super computer
What did the McKinsey case find about diversity? - Correct Answers -- Companies with
gender and ethnic diversity are 15% and 35% more likely to outperform those that don't
- Organizations with more female execs are more profitable
-Companies in the top quartile of e-board diversity had returns on the equity that were
53% higher than this in the bottom quartile
Biases in the workplace - Correct Answers -1. Unconscious: We all have our biases and
we are using them to make decisions without even knowing about it
2. Confirmation bias: if you have stereotype about someone, you seek out confirmation
on that bias, ad because you are seeking it out the likely hood that it becomes true is
higher
3. Beauty bias: 60% of CEOs in the U.S. are over 6ft tall.. but only 15% of people in the
world are over 6ft. "If they look better, they will do better"... they're mostly white males,
and fairly good looking
4. Affinity bias: "Similar to me bias"
- If you are affiliated in the same groups then a OSU alum recruiter for example, maybe
more likely to recruit OSU students because both are Buckeyes
5. Halo effect: Potentially getting over praised for doing mediocre work because there
was ONE time you did exceptionally well
6. Horns effect: Doing horrible in one thing, and then doing lots of good things. The
decision maker may only focus on that one bad thing
7. Attribution bias:
Something happens that is really good, then I take all the credit with PRIDE (It's all me)..
but should something bad happens we blame external factors (other people)
8. Recency effect: @ end of year during performance evaluation, the manager will
remember mostly how you finish vs. how you start
