Page 1 of 257
HRCI SPHR CERTIFICATION EXAM ALL 750 QUESTIONS
AND CORRECT DETAILED SOLUTIONS JUST RELEASED
THIS YEAR
HRCI SPHR Certification Exam
QUESTION: The food distribution center for which you work has seen an increase in the number
of loading-dock workers reporting ankle injuries. What strategy would be most effective to
reduce or eliminate the risk?
A. Require employees to wear high-top steel-toed work boots.
B. Review the injury records for patterns of unsafe behaviors.
C. Conduct a root-cause analysis with a committee made up of dock workers.
D. Ask the occupational clinic to come in and provide safety training. - ANSWER✔✔C. Any time
there is an increase in injuries and accidents, HR should take the time to analyze for root causes.
From this, hazard abatement strategies may be developed and could include new personal
protective equipment requirements or worker training.
QUESTION: The major Internet provider for which you are the VP of human resources has just
experienced the largest customer and employee data breach in the history of the United States.
In an effort to comply with the Securities and Exchange Commission (SEC), you should first do
what?
A. Evaluate the areas where the company's data is still at risk for hackers
B. Research credit monitoring services to offer affected individuals.
C. Wait to notify investors until the executive team can sell their shares of company stock.
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D. Assess the depth of the data breach and notify investors as soon as is practicable. -
ANSWER✔✔D. When a data breach of this magnitude occurs, it is important for HR to help the
company respond in accordance with governing agencies but also in a manner that protects the
interests of both the company and the affected individuals.
QUESTION: Which of the following are examples of the physical assets that must be secured to
prevent a cybersecurity attack?
A. The employees
B. The buildings
C. The workstations
D. The power lines - ANSWER✔✔C. Physical assets such as workstations and servers can be
tracked and monitored as part of a company's efforts to prevent cyberattacks on sensitive
company and customer data.
One of your production managers uses incentives to reward employees for meeting operational
objectives. This is the best example of which of the following leadership styles?
A. Charismatic leadership
B. Transactional leadership
C. Laissez-faire leadership
D. Authoritarian leadership - ANSWER✔✔B. Transactional leaders are characterized by a "this
for that" style. These leaders use both rewards and discipline when necessary to accomplish
organizational and departmental objectives.
, Page 3 of 257
QUESTION: Consensual romantic relationships at work represent what type of risk?
A. Intimate partner violence
B. Unlawful treatment
C. Sexual harassment
D. None, because it's consensual - ANSWER✔✔C. Relationships at work, even those that are
consensual, have the potential for issues in which HR will have to intervene. This includes the
risk of sexual harassment should the relationship become unwanted by either party.
QUESTION: The international gas utility company for which you direct HR does not have an
organized health and safety program for its workers. What should be your first step?
A. Focus on becoming compliant with international, federal, state, and local safety standards.
B. Identify the employees who are most at risk and begin safety efforts with them.
C. Obtain approval for a company-wide incentive program based on zero accidents or injuries.
D. Meet with the workers' compensation brokers to assess the costs of lack of a safety program.
See the answer - ANSWER✔✔B. In this high-risk industry, it would be prudent for human
resources to begin building a safety program for those workers who are most at risk. This effort
may include data collection, incentives, and compliance efforts as part of the overall
intervention strategy.
, Page 4 of 257
QUESTION: Establishing a hierarchy of assets helps companies do what when it comes to data
protection?
A. Identify priorities when it comes to building a robust data security program
B. Determine what skills in data security personnel to hire for
C. Write policies that protect critical assets
D. Purchase external layers of protections, making the data harder to breach - ANSWER✔✔A.
Establishing a hierarchy of assets helps a company craft an effective data security program.
Building controls for these assets may include policies, practices, and the deployment of internal
and external resources, but it will be difficult to know where to deploy the resources without
understanding what is most at risk/important.
QUESTION: The hospital for which you work has hired an outside agency to staff the parking lot
security posts. The guard works only at night and is unsupervised. Recently there has been a
rash of attacks in the area against security guards in general. What steps should you take to
protect this contingent worker from becoming a victim of workplace violence?
A. Allow him to carry his personal gun while on duty.
B. Install security cameras that are monitored from the inside.
C. Make a business case to the board of directors that this post should have two workers at all
times.
D. Ask the employment agency to cover the costs of additional security recommendations. -
ANSWER✔✔B. In this case, a team approach may work to help minimize an act of workplace
violence. Security cameras can act as a deterrent to crime. Having the cameras internally
monitored increases the ability for a quick response should an event occur.
HRCI SPHR CERTIFICATION EXAM ALL 750 QUESTIONS
AND CORRECT DETAILED SOLUTIONS JUST RELEASED
THIS YEAR
HRCI SPHR Certification Exam
QUESTION: The food distribution center for which you work has seen an increase in the number
of loading-dock workers reporting ankle injuries. What strategy would be most effective to
reduce or eliminate the risk?
A. Require employees to wear high-top steel-toed work boots.
B. Review the injury records for patterns of unsafe behaviors.
C. Conduct a root-cause analysis with a committee made up of dock workers.
D. Ask the occupational clinic to come in and provide safety training. - ANSWER✔✔C. Any time
there is an increase in injuries and accidents, HR should take the time to analyze for root causes.
From this, hazard abatement strategies may be developed and could include new personal
protective equipment requirements or worker training.
QUESTION: The major Internet provider for which you are the VP of human resources has just
experienced the largest customer and employee data breach in the history of the United States.
In an effort to comply with the Securities and Exchange Commission (SEC), you should first do
what?
A. Evaluate the areas where the company's data is still at risk for hackers
B. Research credit monitoring services to offer affected individuals.
C. Wait to notify investors until the executive team can sell their shares of company stock.
, Page 2 of 257
D. Assess the depth of the data breach and notify investors as soon as is practicable. -
ANSWER✔✔D. When a data breach of this magnitude occurs, it is important for HR to help the
company respond in accordance with governing agencies but also in a manner that protects the
interests of both the company and the affected individuals.
QUESTION: Which of the following are examples of the physical assets that must be secured to
prevent a cybersecurity attack?
A. The employees
B. The buildings
C. The workstations
D. The power lines - ANSWER✔✔C. Physical assets such as workstations and servers can be
tracked and monitored as part of a company's efforts to prevent cyberattacks on sensitive
company and customer data.
One of your production managers uses incentives to reward employees for meeting operational
objectives. This is the best example of which of the following leadership styles?
A. Charismatic leadership
B. Transactional leadership
C. Laissez-faire leadership
D. Authoritarian leadership - ANSWER✔✔B. Transactional leaders are characterized by a "this
for that" style. These leaders use both rewards and discipline when necessary to accomplish
organizational and departmental objectives.
, Page 3 of 257
QUESTION: Consensual romantic relationships at work represent what type of risk?
A. Intimate partner violence
B. Unlawful treatment
C. Sexual harassment
D. None, because it's consensual - ANSWER✔✔C. Relationships at work, even those that are
consensual, have the potential for issues in which HR will have to intervene. This includes the
risk of sexual harassment should the relationship become unwanted by either party.
QUESTION: The international gas utility company for which you direct HR does not have an
organized health and safety program for its workers. What should be your first step?
A. Focus on becoming compliant with international, federal, state, and local safety standards.
B. Identify the employees who are most at risk and begin safety efforts with them.
C. Obtain approval for a company-wide incentive program based on zero accidents or injuries.
D. Meet with the workers' compensation brokers to assess the costs of lack of a safety program.
See the answer - ANSWER✔✔B. In this high-risk industry, it would be prudent for human
resources to begin building a safety program for those workers who are most at risk. This effort
may include data collection, incentives, and compliance efforts as part of the overall
intervention strategy.
, Page 4 of 257
QUESTION: Establishing a hierarchy of assets helps companies do what when it comes to data
protection?
A. Identify priorities when it comes to building a robust data security program
B. Determine what skills in data security personnel to hire for
C. Write policies that protect critical assets
D. Purchase external layers of protections, making the data harder to breach - ANSWER✔✔A.
Establishing a hierarchy of assets helps a company craft an effective data security program.
Building controls for these assets may include policies, practices, and the deployment of internal
and external resources, but it will be difficult to know where to deploy the resources without
understanding what is most at risk/important.
QUESTION: The hospital for which you work has hired an outside agency to staff the parking lot
security posts. The guard works only at night and is unsupervised. Recently there has been a
rash of attacks in the area against security guards in general. What steps should you take to
protect this contingent worker from becoming a victim of workplace violence?
A. Allow him to carry his personal gun while on duty.
B. Install security cameras that are monitored from the inside.
C. Make a business case to the board of directors that this post should have two workers at all
times.
D. Ask the employment agency to cover the costs of additional security recommendations. -
ANSWER✔✔B. In this case, a team approach may work to help minimize an act of workplace
violence. Security cameras can act as a deterrent to crime. Having the cameras internally
monitored increases the ability for a quick response should an event occur.
