MGT 500 EXAM FINAL REVIEW EXAM
QUESTIONS AND CORRECT ANSWERS
List any three important dimensions of self-awareness. Give one example of a
leading assessment tool associated with each of those dimensions. (never asks
this one) - ANSWER Cognitive Abilitiy
Emotional Intelligence
Cultural Intelligence
Describe the four critical components of learning through observation that
Albert Bandura has outlined in his social learning theory - ANSWER Attention
- Focus. Don't take too much on at once.
Retention - Have to understand and remember what you learned.
Reproduction - Actual demonstration of the skill.
Motivation - Need to have motivation towards the learning goal.
Your friend Dave is an extreme believer of "What happens to me is my own
doing." How would you describe him with respect to "locus of control"? Is his
attitude beneficial with regard to job performance and stress? - ANSWER
Internal Locus of Control - He believes he controls his own environment. Too
much can lead to stress and anxiety, which can be beneficial for work but
detrimental in terms of stress level.
Your sister had asked her friend to suggest a few strategies for coping with
stress she was facing while trying to balance work, family, and school. She later
confided to you that most of those strategies did not help in the long run,
although they did temporarily reduce her stress levels. Can you predict a few of
those strategies? - ANSWER Muscle Relaxation
Deep Breathing
Mood Repair
Your friend has invited you today evening to his place. Your boss informs you
at 4 p.m. that one of your projects is due tomorrow. Consequently, you will
have to stay back late and will not be able to go to your friend's place. At 4.30
, p.m., you see your boss leaving the office. What you do not know is that your
boss is going to the airport to pick up a senior director with whom he needs to
have dinner later on. Draw a ladder of inference based on this scenario. -
ANSWER Ladder of Inference.
Objective Data - Boss gave me a project at 4pm, when he could have done it
earlier.
Assumption - Boss didn't want to do the work himself.
Adopted Belief - Boss probably has plans tonight so he made me do it.
Action - Boss is unreliable and not a hard worker therefore I will not trust him
anymore.
Amy works as a junior HR executive at a retail chain. She has been given the
responsibility of organizing walk-in interviews on the day before Thanksgiving.
She turns up one hour late that morning because of the unusually high traffic.
You are her boss and are trying to determine why she came late. What would
your response look like? (Hint: Answer this question in light of the fundamental
attribution error) - ANSWER We over attribute behavior to internal rather than
external causes. We focus on persons disposition - gender, ethnicity, etc. Over
their situation - weather, traffic, etc.
Jennifer has been a part of your group for last five years. She is both a sincere
worker and the best performer in your group. She confided in you yesterday that
her father is not doing well and she might have to soon take two weeks off to
take care of him. She is not sure exactly when she will need the leave, so she
also asks you to keep this information to yourself. Today, your boss informs
you about a critical project that has to be finished within next two weeks. He
also wants Jennifer to be a part of that project and casually asks you, "I hope she
is available for this project. It is very critical that this project is done well and
done on time." What kind of a "right-versus-right" scenario does this ethical
dilemma reflect? What would your action be? Will you tell your boss about
Jennifer's plans of taking leave? Explain - ANSWER Individual VS
Community
I would confront Jennifer about the situation first since she asked me to not
share the information with anyone. I would let her know that our boss wants her
QUESTIONS AND CORRECT ANSWERS
List any three important dimensions of self-awareness. Give one example of a
leading assessment tool associated with each of those dimensions. (never asks
this one) - ANSWER Cognitive Abilitiy
Emotional Intelligence
Cultural Intelligence
Describe the four critical components of learning through observation that
Albert Bandura has outlined in his social learning theory - ANSWER Attention
- Focus. Don't take too much on at once.
Retention - Have to understand and remember what you learned.
Reproduction - Actual demonstration of the skill.
Motivation - Need to have motivation towards the learning goal.
Your friend Dave is an extreme believer of "What happens to me is my own
doing." How would you describe him with respect to "locus of control"? Is his
attitude beneficial with regard to job performance and stress? - ANSWER
Internal Locus of Control - He believes he controls his own environment. Too
much can lead to stress and anxiety, which can be beneficial for work but
detrimental in terms of stress level.
Your sister had asked her friend to suggest a few strategies for coping with
stress she was facing while trying to balance work, family, and school. She later
confided to you that most of those strategies did not help in the long run,
although they did temporarily reduce her stress levels. Can you predict a few of
those strategies? - ANSWER Muscle Relaxation
Deep Breathing
Mood Repair
Your friend has invited you today evening to his place. Your boss informs you
at 4 p.m. that one of your projects is due tomorrow. Consequently, you will
have to stay back late and will not be able to go to your friend's place. At 4.30
, p.m., you see your boss leaving the office. What you do not know is that your
boss is going to the airport to pick up a senior director with whom he needs to
have dinner later on. Draw a ladder of inference based on this scenario. -
ANSWER Ladder of Inference.
Objective Data - Boss gave me a project at 4pm, when he could have done it
earlier.
Assumption - Boss didn't want to do the work himself.
Adopted Belief - Boss probably has plans tonight so he made me do it.
Action - Boss is unreliable and not a hard worker therefore I will not trust him
anymore.
Amy works as a junior HR executive at a retail chain. She has been given the
responsibility of organizing walk-in interviews on the day before Thanksgiving.
She turns up one hour late that morning because of the unusually high traffic.
You are her boss and are trying to determine why she came late. What would
your response look like? (Hint: Answer this question in light of the fundamental
attribution error) - ANSWER We over attribute behavior to internal rather than
external causes. We focus on persons disposition - gender, ethnicity, etc. Over
their situation - weather, traffic, etc.
Jennifer has been a part of your group for last five years. She is both a sincere
worker and the best performer in your group. She confided in you yesterday that
her father is not doing well and she might have to soon take two weeks off to
take care of him. She is not sure exactly when she will need the leave, so she
also asks you to keep this information to yourself. Today, your boss informs
you about a critical project that has to be finished within next two weeks. He
also wants Jennifer to be a part of that project and casually asks you, "I hope she
is available for this project. It is very critical that this project is done well and
done on time." What kind of a "right-versus-right" scenario does this ethical
dilemma reflect? What would your action be? Will you tell your boss about
Jennifer's plans of taking leave? Explain - ANSWER Individual VS
Community
I would confront Jennifer about the situation first since she asked me to not
share the information with anyone. I would let her know that our boss wants her
