Physical Damage Exam 2025
Questions and Answers
In PA, a consumer reporting agency may list all of the following information about a consumer
EXCEPT: - ANSWER✔️✔️-Medical Information
The device that synchronizes the spark plug firing sequence is: - ANSWER✔️✔️-Camshaft Sensor
If an insured fail to report a claim in a timely fashion the adjuster will usually: - ANSWER✔️✔️-
Send the insured a reservation of rights letter
When using a dedicated bench fixture to measure a unibody with front-end damage, where should
fixtures be placed? - ANSWER✔️✔️-Fixtures should be placed in the damaged area to check fit up
to the jig.
Vehicle name plates such as Grand Prix SE are only available through the dealership and are
purchased in what way? - ANSWER✔️✔️-Nameplates are not available aftermarket and are usually
purchased from the dealer on a per item basis
Under Pennsylvania law, which of the following is true regarding the replacement of a damaged
double hood latch?:
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,It may be replaced with any working latch system from a salvage yard.
It must be replaced with any new hood latch system.
It must be replaced with a double latch system.
It may be replaced with a single hood latch system. - ANSWER✔️✔️-It must be replaced with a
double latch system. is correct.
Technician A says that damaged structural sheet metal should be removed before any pulling and
straightening is performed. Technician B says that damaged structural metal should remain to be
used for pulling attachment areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANSWER✔️✔️-Technician B only
Which of the following is the computer in the vehicle?
Controller
Pump
Speed Sensors
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,Valves - ANSWER✔️✔️-Controller
If an insured fails to report a claim in a timely fashion, the adjuster will immediately:
Deny the claim.
Send the insured a reservation of rights letter.
Cease the claims investigation.
Seek the advice of the company's attorney - ANSWER✔️✔️-Send the insured a reservation of
rights letter..
If an auto appraiser uses the actual cost method to determine a vehicle's value, which of the
following is not a factor?:
The location of the vehicle of like kind and quality
The salvage value of the damaged vehicle
The actual cost of an available vehicle in similar condition to or better than the motor vehicle being
appraised
The vehicle being appraised is similar to the damaged vehicle in its pre-damaged condition -
ANSWER✔️✔️-The salvage value of the damaged vehicle
A structural rail is being cut for sectioning. Technician A says to use a cutting torch to make the final
cut line. Technician B says to use a cut-off wheel or saw to make the final cut. Who is right?
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, Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANSWER✔️✔️-Technician B only
Which of the following coverages is included as "no-fault" coverage on the standardized Personal
Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Damage.
A state-mandated "no-fault" coverage plan.
Liability coverage. - ANSWER✔️✔️-Medical Payments and Physical Damage
Following the payment of an automobile claim, the salvaged property becomes the property of:
The insured
The insurer
A third party salvage company contracted by the insured
The State until sold and the proceeds deducted from the claim payment to the insured -
ANSWER✔️✔️-The insurer
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