MNB3701 ASSIGNMENT 3 2025
DISCLAIMER: THIS IS NOT AN OFFICIAL GUIDE FROM UNISA. THE REPORT IS NOT
PREPARED NOR APPROVED BY UNISA, RATHER REPRESENTS A POSSIBLE
SOLUTION TO THE TASK CONSISTENT WITH THEORY OF MNB3701. THIS REPORT
IS INTENDED TO ASSIST STUDENTS IN GETTING STARTED WITH THEIR
ASSIGNMENT, AND IN NO CASE THIS DOCUMENT SHOULD BE USED FOR
CHEATING. WE BELIEVE THIS WILL BE A GOOD STARTING POINT AS IT WAS
PREPARED BY OUR TEAM OF PROFESSIONAL PRIVATE TUTORS WHO ARE
EXPERTS IN THE FIELD, AND IT WAS PREPARED USING VARIOUS SOURCES. ANY
SIMILARITY WITH ANY EXISTING THEORY OR DISCUSSION BY OTHER AUTHORS
IS EXCUSED. THE AUTHORS HOWEVER DO NOT CLAIM MONOPOLY TO
KNOWLEDGE HENCE MODIFICATION OF THE ANSWERS CONTAINED IN THIS
FRAMEWORK MAY NOT BE PROHIBITED AS IT CONTRIBUTES TO EXPANSION OF
KNOWLEDGE. FOR ANY FURTHER GUIDELINE ABOUT THE INFORMATION
CONTAINED HERE AND THE MODULE IN GENERAL, CONTACT PASSMATE
TUTORIALS.
WE ASSIST WITH OTHER MODULES INCLUDING:
ECSs, FACs, MACs, MNGs, INTs, TRLs, HMEMS, PRMs, PROs, MNBs, DSC, QMI,
MNMs, MNO, MNPs, FIN, PUBs, MNMs, RESEARCH among others.
WE OFFER CLASSES, ASSIGNMENT GUIDELINES, EXAMINATION PREPARATION,
RESEARCH AND RESEARCH PROPOSALS, DISSERTATION EDITING etc.
OTHER THAN UNISA, WE ALSO ASSIST STUDENTS AT VARIOUS INSTITUTIONS
INCLUDING MANCOSA, REGENT, REGEYNESES, BOSTON, STADIO, OLG, UJ, UP
etc
For any enquiries the following numbers can be used for calling, sms, whatsapp and
telegram
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144 or email
,MNB3701 ASSIGNMENT 3 2025
Table of Contents
Introduction ..................................................................................................................... 4
Question 1 ....................................................................................................................... 4
Identify and explain the formal and informal institutions in China that affect Uber’s
operations. Give TWO examples for each institution from the case study to support the
arguments made. (15) ..................................................................................................... 4
Formal and Informal Institutions Affecting Uber’s Operations in China ........................... 4
Question 2 ....................................................................................................................... 8
Question 3 ..................................................................................................................... 10
Evaluate the advantages that China has to offer Uber in its investments in China. Give
FOUR examples for each type of advantage from the case study to support the arguments
made. (10) ..................................................................................................................... 10
Question 4 ..................................................................................................................... 13
Discuss the potential benefits for China as a host country from Uber’s foreign investment.
Give one example for each benefit from the case study to support your argument. (10)
...................................................................................................................................... 13
Question 5 ..................................................................................................................... 16
Analyse how cultural dimensions outlined by Hofstede’s framework might affect the
management of Uber in China by making comparisons between the USA and China. (10)
...................................................................................................................................... 16
Question 6 ..................................................................................................................... 19
,MNB3701 ASSIGNMENT 3 2025
Evaluate how the environmental challenges faced by China affect Uber’s operations. (5)
...................................................................................................................................... 19
Question 7 ..................................................................................................................... 21
Appraise Uber’s key resources and capabilities using the value, rarity, imitability and
organisation (VRIO) framework. (10)............................................................................. 21
Question 8 ..................................................................................................................... 24
In your opinion, did Uber make the right decision to exit the Chinese market, or should it
have continued? Substantiate your answer by FIVE key points. (5) ............................. 24
Question 9 ..................................................................................................................... 27
Reflections (5) ............................................................................................................... 30
Conclusion .................................................................................................................... 31
, MNB3701 ASSIGNMENT 3 2025
Introduction
This assignment explores Uber’s operations in China and South Africa through the lens
of global business management theories, institutional analysis, cultural frameworks, and
strategic evaluation. Drawing on detailed case study evidence, the questions examine
how formal and informal institutions, national competitive advantage, and environmental
factors shaped Uber’s competitive position in China, and how its entry into the South
African market disrupted local industries. Additionally, the questions assess the resources
and capabilities Uber leveraged, the benefits and challenges it faced as a foreign investor,
and whether its decision to exit China was strategically sound. The assignment also
integrates theoretical perspectives such as Porter’s diamond model, Hofstede’s cultural
dimensions, and the VRIO framework to critically analyze Uber’s strategies and
challenges across diverse markets. Each question is designed to apply key global
business principles to real-world scenarios, helping to connect theory to practice.
Together, the answers provide a comprehensive understanding of the complexities
involved in international business expansion, foreign market entry, cross-cultural
management, and strategic adaptation. Through this analysis, the assignment aims to
deepen understanding of how multinational enterprises like Uber navigate competitive
landscapes, institutional pressures, and cultural differences in the global economy.
Question 1
Identify and explain the formal and informal institutions in China that affect Uber’s
operations. Give TWO examples for each institution from the case study to support
the arguments made. (15)
Formal and Informal Institutions Affecting Uber’s Operations in China
The Role of Formal Institutions
Institutions, often described as “the rules of the game,” shape the environments in which
firms operate by providing both formal and informal structures that govern interactions
(North, 1990; Dunning & Lundan, 2008). Formal institutions refer to codified rules such
DISCLAIMER: THIS IS NOT AN OFFICIAL GUIDE FROM UNISA. THE REPORT IS NOT
PREPARED NOR APPROVED BY UNISA, RATHER REPRESENTS A POSSIBLE
SOLUTION TO THE TASK CONSISTENT WITH THEORY OF MNB3701. THIS REPORT
IS INTENDED TO ASSIST STUDENTS IN GETTING STARTED WITH THEIR
ASSIGNMENT, AND IN NO CASE THIS DOCUMENT SHOULD BE USED FOR
CHEATING. WE BELIEVE THIS WILL BE A GOOD STARTING POINT AS IT WAS
PREPARED BY OUR TEAM OF PROFESSIONAL PRIVATE TUTORS WHO ARE
EXPERTS IN THE FIELD, AND IT WAS PREPARED USING VARIOUS SOURCES. ANY
SIMILARITY WITH ANY EXISTING THEORY OR DISCUSSION BY OTHER AUTHORS
IS EXCUSED. THE AUTHORS HOWEVER DO NOT CLAIM MONOPOLY TO
KNOWLEDGE HENCE MODIFICATION OF THE ANSWERS CONTAINED IN THIS
FRAMEWORK MAY NOT BE PROHIBITED AS IT CONTRIBUTES TO EXPANSION OF
KNOWLEDGE. FOR ANY FURTHER GUIDELINE ABOUT THE INFORMATION
CONTAINED HERE AND THE MODULE IN GENERAL, CONTACT PASSMATE
TUTORIALS.
WE ASSIST WITH OTHER MODULES INCLUDING:
ECSs, FACs, MACs, MNGs, INTs, TRLs, HMEMS, PRMs, PROs, MNBs, DSC, QMI,
MNMs, MNO, MNPs, FIN, PUBs, MNMs, RESEARCH among others.
WE OFFER CLASSES, ASSIGNMENT GUIDELINES, EXAMINATION PREPARATION,
RESEARCH AND RESEARCH PROPOSALS, DISSERTATION EDITING etc.
OTHER THAN UNISA, WE ALSO ASSIST STUDENTS AT VARIOUS INSTITUTIONS
INCLUDING MANCOSA, REGENT, REGEYNESES, BOSTON, STADIO, OLG, UJ, UP
etc
For any enquiries the following numbers can be used for calling, sms, whatsapp and
telegram
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144 or email
,MNB3701 ASSIGNMENT 3 2025
Table of Contents
Introduction ..................................................................................................................... 4
Question 1 ....................................................................................................................... 4
Identify and explain the formal and informal institutions in China that affect Uber’s
operations. Give TWO examples for each institution from the case study to support the
arguments made. (15) ..................................................................................................... 4
Formal and Informal Institutions Affecting Uber’s Operations in China ........................... 4
Question 2 ....................................................................................................................... 8
Question 3 ..................................................................................................................... 10
Evaluate the advantages that China has to offer Uber in its investments in China. Give
FOUR examples for each type of advantage from the case study to support the arguments
made. (10) ..................................................................................................................... 10
Question 4 ..................................................................................................................... 13
Discuss the potential benefits for China as a host country from Uber’s foreign investment.
Give one example for each benefit from the case study to support your argument. (10)
...................................................................................................................................... 13
Question 5 ..................................................................................................................... 16
Analyse how cultural dimensions outlined by Hofstede’s framework might affect the
management of Uber in China by making comparisons between the USA and China. (10)
...................................................................................................................................... 16
Question 6 ..................................................................................................................... 19
,MNB3701 ASSIGNMENT 3 2025
Evaluate how the environmental challenges faced by China affect Uber’s operations. (5)
...................................................................................................................................... 19
Question 7 ..................................................................................................................... 21
Appraise Uber’s key resources and capabilities using the value, rarity, imitability and
organisation (VRIO) framework. (10)............................................................................. 21
Question 8 ..................................................................................................................... 24
In your opinion, did Uber make the right decision to exit the Chinese market, or should it
have continued? Substantiate your answer by FIVE key points. (5) ............................. 24
Question 9 ..................................................................................................................... 27
Reflections (5) ............................................................................................................... 30
Conclusion .................................................................................................................... 31
, MNB3701 ASSIGNMENT 3 2025
Introduction
This assignment explores Uber’s operations in China and South Africa through the lens
of global business management theories, institutional analysis, cultural frameworks, and
strategic evaluation. Drawing on detailed case study evidence, the questions examine
how formal and informal institutions, national competitive advantage, and environmental
factors shaped Uber’s competitive position in China, and how its entry into the South
African market disrupted local industries. Additionally, the questions assess the resources
and capabilities Uber leveraged, the benefits and challenges it faced as a foreign investor,
and whether its decision to exit China was strategically sound. The assignment also
integrates theoretical perspectives such as Porter’s diamond model, Hofstede’s cultural
dimensions, and the VRIO framework to critically analyze Uber’s strategies and
challenges across diverse markets. Each question is designed to apply key global
business principles to real-world scenarios, helping to connect theory to practice.
Together, the answers provide a comprehensive understanding of the complexities
involved in international business expansion, foreign market entry, cross-cultural
management, and strategic adaptation. Through this analysis, the assignment aims to
deepen understanding of how multinational enterprises like Uber navigate competitive
landscapes, institutional pressures, and cultural differences in the global economy.
Question 1
Identify and explain the formal and informal institutions in China that affect Uber’s
operations. Give TWO examples for each institution from the case study to support
the arguments made. (15)
Formal and Informal Institutions Affecting Uber’s Operations in China
The Role of Formal Institutions
Institutions, often described as “the rules of the game,” shape the environments in which
firms operate by providing both formal and informal structures that govern interactions
(North, 1990; Dunning & Lundan, 2008). Formal institutions refer to codified rules such
