BMGT Exam 2 ACTUAL UPDATED Exam
Questions and CORRECT Answers
Group - CORRECT ANSWER - (1)two or more freely interacting individuals who
(2)share norms and (3)goals and (4)have a common identity
groups accomplish more than individuals
formal group - CORRECT ANSWER - assigned by the organization or their manager to
accomplish specific goals
informal group - CORRECT ANSWER - the members overriding purpose of getting
together is friendship
functions of formal groups - CORRECT ANSWER - organizational - accomplish complex
tasks, generate new/creative ideas, provide a problem-solving mechanism
individual - satisfy individuals need for affiliation, develop and enhance a persons self-esteem
role - CORRECT ANSWER - a set of expected behaviors for a particular position
in many areas of life people have multiple roles
group role - CORRECT ANSWER - a set of expected behaviors for members of the group
as a whole
task role - CORRECT ANSWER - enable the work group to define, clarify, and pursue a
common purpose
keep the group on track
,TASK
maintenance role - CORRECT ANSWER - foster supportive and constructive
interpersonal relationships
keep the group together
TOGETHER
norm - CORRECT ANSWER - an attitude, opinion, feeling or action - shared by two or
more people - that guides behavior
The Group Development Process - CORRECT ANSWER - 1. Forming - getting to know
each other, uncertain, anxious
2. Storming - dealing w/ tensions and defining group tasks
3. Norming - building relationships and working together
4. Performing - maturation in relationships & task performance
5. Adjourning - disbanding and celebrating accomplisments
group cohesiveness - CORRECT ANSWER - defined as the "we feeling" that binds
members of a group together, is the principal by product of the norming stage
team - CORRECT ANSWER - small number of people with complementary skills who are
committed to a common purpose, performance goals, and approach for which they hold
themselves mutually accountable
IS NOT THE SAME AS A GROUP
teams are tasks groups that have matured to the performing stage
, characteristics of high performing teams - CORRECT ANSWER - 1. participative
leadership
2. shared responsibility
3. aligned on purpose
4. high communication
5. future focused
6. focused on task
7. creative talents
8. rapid response
3 C's of being a team player - CORRECT ANSWER - committed
collaborative
competent
Don't FEEL the 3 C's you DISPLAY them
social loafing - CORRECT ANSWER - the tendency for individual effort to decline as
group size increases
Reasons? Apathy and social disconnectedness
How to reduce social loafing - CORRECT ANSWER - 1. limit group size
2. assure equity
3. hold people accountable
hybrid awards - CORRECT ANSWER - include team and individual components, reduce
social loafing, improve information sharing
Questions and CORRECT Answers
Group - CORRECT ANSWER - (1)two or more freely interacting individuals who
(2)share norms and (3)goals and (4)have a common identity
groups accomplish more than individuals
formal group - CORRECT ANSWER - assigned by the organization or their manager to
accomplish specific goals
informal group - CORRECT ANSWER - the members overriding purpose of getting
together is friendship
functions of formal groups - CORRECT ANSWER - organizational - accomplish complex
tasks, generate new/creative ideas, provide a problem-solving mechanism
individual - satisfy individuals need for affiliation, develop and enhance a persons self-esteem
role - CORRECT ANSWER - a set of expected behaviors for a particular position
in many areas of life people have multiple roles
group role - CORRECT ANSWER - a set of expected behaviors for members of the group
as a whole
task role - CORRECT ANSWER - enable the work group to define, clarify, and pursue a
common purpose
keep the group on track
,TASK
maintenance role - CORRECT ANSWER - foster supportive and constructive
interpersonal relationships
keep the group together
TOGETHER
norm - CORRECT ANSWER - an attitude, opinion, feeling or action - shared by two or
more people - that guides behavior
The Group Development Process - CORRECT ANSWER - 1. Forming - getting to know
each other, uncertain, anxious
2. Storming - dealing w/ tensions and defining group tasks
3. Norming - building relationships and working together
4. Performing - maturation in relationships & task performance
5. Adjourning - disbanding and celebrating accomplisments
group cohesiveness - CORRECT ANSWER - defined as the "we feeling" that binds
members of a group together, is the principal by product of the norming stage
team - CORRECT ANSWER - small number of people with complementary skills who are
committed to a common purpose, performance goals, and approach for which they hold
themselves mutually accountable
IS NOT THE SAME AS A GROUP
teams are tasks groups that have matured to the performing stage
, characteristics of high performing teams - CORRECT ANSWER - 1. participative
leadership
2. shared responsibility
3. aligned on purpose
4. high communication
5. future focused
6. focused on task
7. creative talents
8. rapid response
3 C's of being a team player - CORRECT ANSWER - committed
collaborative
competent
Don't FEEL the 3 C's you DISPLAY them
social loafing - CORRECT ANSWER - the tendency for individual effort to decline as
group size increases
Reasons? Apathy and social disconnectedness
How to reduce social loafing - CORRECT ANSWER - 1. limit group size
2. assure equity
3. hold people accountable
hybrid awards - CORRECT ANSWER - include team and individual components, reduce
social loafing, improve information sharing
