PORTFOLIO (COMPLETE
GUIDELINE) Semester 1
2025 - DUE 6 June 2025
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, Specific Activities and Control & Feedback for Star Cleaner Detergents
The following section will outline specific activities and control mechanisms for Star Cleaner
Detergents, covering day-to-day and short-term operations and an environmental response. We
will begin with a brief overview of the theoretical basis of the concepts before outlining practical
applications for the firm.
Theoretical Overview:
Specific Retail Operations Activities: Effective retail operations involve a chain of activities
that are connected with each other for smooth running of the business
and value creation for customers. They start from receiving the product to point of sale
and even beyond. These activities need to be managed properly to optimize the utilization of
resources, minimize expenses, and enhance customer satisfaction. Short-term and day-to-
day operations focus on the day-to-day work and procedures required to keep the
business operating smoothly.
Control and Feedback in Retail: Control in retail jargon refers to the processes and
mechanisms that are implemented in order to monitor performance against established objectives
and standards. It includes the establishment of targets, measurement of actual
performance, comparison with the targets, and corrective action when there is any deviation.
Feedback is a crucial component
of control, reporting on the effectiveness of actions taken and where attention or changes are nee
ded. Effective control and feedback allow the retailer to act as a response to
changing situations, optimize efficiency, and ensure realization of strategic goals.
Individual Star Cleaner Detergent activity
Daily Work: These are the routine activities that have to be
performed on a daily basis to maintain Star Cleaner Detergents' retail business going efficiently.
Inventory Control:
Theory: Efficient inventory management attempts to balance customer demand
with the appropriate amount of having enough inventory available and holding excess inventory
costs. It is required to check daily stocks so that there will be neither stockout nor overstocking.
Tactics:
Conduct a daily stock count on high-selling items (e.g., best-selling types of detergent, sizes)
to detect low inventories and activate replenishment orders.
Run a point-of-sale (POS) system to monitor sales data in real-time, which gives daily
insight into demand patterns for various products.
Store and handle detergents so that they cannot be damaged or spoiled.
Check expiry dates (if any of the specialized cleaning agents have this feature) on
a daily basis to prevent losses.