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MNM3708 Assignment 3 PORTFOLIO (COMPLETE GUIDELINE) Semester 1 2025 - DUE 6 June 2025

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Develop specific activities or tactics that Star Cleaner Detergents can follow. Begin by discussing these concepts theoretically (very briefly) and then discuss the tactics to be followed in the daily and short-term operations. (Refer to the chapters as identified on pages 88 to 90 and step 6 of the template on page 91 textbook) • Control and feedback. A discussion of the control elements is required with a motivation for the selected steps to be taken. You also need to give scenarios for the corrective measures that can be taken in the event that adjustments have to be made. (Refer to page 90 for guidelines on the chapters to consult, as well as step 7 of the template on page 91 textbook). MNM3708/102/2025 14 This assignment (Assignment 03) is the final portfolio and must include the entire retail strategy – in other words, all the steps required in planning a retail strategy process (steps 1 to 6 of the retail planning, the retailing concept and the trading area analysis). You need to add the steps from Assignments 01 and 02 with the corrections made (steps 1 to 4) in 20 pages. NB: 10 pages required assignment 1 and 10 pages for assignment 2 = 20 pages. Your Assignment 03 answer must be approximately ten (10) typed pages in length (excluding administration pages). Therefore, the length of the portfolio/examination must be 30 written pages (and should include Assignments 01 and 02). Use an Arial 11 font, 1.5 spacing and 2.5 cm margins all round. You must consult the additional resources. Do not copy and paste verbatim from any sources you refer to – this is plagiarism. Please paraphrase and acknowledge all sources that you consult – this will contribute to your technical mark. This is an individual assignment. MARKING CRITERIA FOR ASSIGNMENT 03 NO MARKS FOR COPYING AND PASTING FROM THE SOURCES CRITERIA MARK Corrections to Assignments 01 and 02 applied. • Assignment 01: corrections (steps 1 and 2 of the retail strategy) [10 pages] (10 marks) • Assignment 02: corrections (steps 3 and 4 of the retail strategy) [10 pages] (10 marks) 20 Specific activities (steps 6 and 7) Discuss specific activities to be employed by Star Cleaner Detergents in their operations. Your discussion should specifically focus on the following activities: • daily and short-term operations (20 marks) • a response to the environment (10 marks) The discussion should cover theory and practical applications to Star Cleaner Detergents. 40 MNM3708/102/2025 15 Control A discussion of the control activities and practical applications to Star Cleaner Detergents is required, in particular a focus on the following: • elements of control (9 marks) and • evaluation (9 marks) • feedback (7 marks) The discussion should cover theory and practical applications to Star Cleaner Detergents.

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MNM3708 Assignment 3
PORTFOLIO (COMPLETE
GUIDELINE) Semester 1
2025 - DUE 6 June 2025

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, Specific Activities and Control & Feedback for Star Cleaner Detergents
The following section will outline specific activities and control mechanisms for Star Cleaner
Detergents, covering day-to-day and short-term operations and an environmental response. We
will begin with a brief overview of the theoretical basis of the concepts before outlining practical
applications for the firm.

Theoretical Overview:

Specific Retail Operations Activities: Effective retail operations involve a chain of activities
that are connected with each other for smooth running of the business
and value creation for customers. They start from receiving the product to point of sale
and even beyond. These activities need to be managed properly to optimize the utilization of
resources, minimize expenses, and enhance customer satisfaction. Short-term and day-to-
day operations focus on the day-to-day work and procedures required to keep the
business operating smoothly.

Control and Feedback in Retail: Control in retail jargon refers to the processes and
mechanisms that are implemented in order to monitor performance against established objectives
and standards. It includes the establishment of targets, measurement of actual
performance, comparison with the targets, and corrective action when there is any deviation.
Feedback is a crucial component
of control, reporting on the effectiveness of actions taken and where attention or changes are nee
ded. Effective control and feedback allow the retailer to act as a response to
changing situations, optimize efficiency, and ensure realization of strategic goals.

Individual Star Cleaner Detergent activity

Daily Work: These are the routine activities that have to be
performed on a daily basis to maintain Star Cleaner Detergents' retail business going efficiently.

Inventory Control:

Theory: Efficient inventory management attempts to balance customer demand
with the appropriate amount of having enough inventory available and holding excess inventory
costs. It is required to check daily stocks so that there will be neither stockout nor overstocking.
Tactics:
Conduct a daily stock count on high-selling items (e.g., best-selling types of detergent, sizes)
to detect low inventories and activate replenishment orders.
Run a point-of-sale (POS) system to monitor sales data in real-time, which gives daily
insight into demand patterns for various products.
Store and handle detergents so that they cannot be damaged or spoiled.
Check expiry dates (if any of the specialized cleaning agents have this feature) on
a daily basis to prevent losses.

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