UPDATED ACTUAL Exam Questions and
CORRECT Answers
Steps in the Selection Process - CORRECT ANSWER -
3 types of resources (assets) in organizations - CORRECT ANSWER - - physical
- financial
- human
human assets = human capacity - CORRECT ANSWER - the collective value of the
capabilities, knowledge, skills, life experiences, and motivation of an organizational workforce
HRM - CORRECT ANSWER - Leadership and management of people within an
organization using systems, methods, processes, and procedures that enable employees to
optimize their contribution to the organization and its goals
6 main functional areas of HRM - CORRECT ANSWER - - staffing
- training and development
- compensation & rewards
- safety
- employee and labour relations
- compliance
bottom line of management - CORRECT ANSWER - getting results through people
strategic HR management - CORRECT ANSWER - The pattern of human resources
deployments and activities that enable an organization to achieve its strategic goals
, steps in strategic HRM - CORRECT ANSWER - 1. Organization mission, goals, and
strategy
2. Environmental scan
3. Analysis of organization character and culture
4. Choice and implementation of human resources strategies
5. Review, evaluation, and audit of human resource strategies
strategic intent - CORRECT ANSWER - compelling statement about where an
organization is going that conveys a sense of what that organization wants long-term
strategic plan - CORRECT ANSWER - plan on how to achieve the objectives. Procedures
for making decisions about the organization's goals and strategy
mission - CORRECT ANSWER - purpose of the organization and scope of operations -
"who we are, what we do."
strategic vision - CORRECT ANSWER - roadmap showing the route a company intends
to take in developing and strengthening the business. Clarifies long-term direction of the
company and provides a rationale for going there
levels of strategy - CORRECT ANSWER - corporate, business, functional
Porter's Generic Strategies - CORRECT ANSWER - cost leadership, differentiation, cost
focus, differentiation focus
cost leadership strategy - CORRECT ANSWER - aims to gain competitive advantage
through lower costs
differentiation strategy - CORRECT ANSWER - focuses on creating a distinctive or
unique product